HVAC CONTRACTORS · ATLANTA, GA
Bartlett Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Bartlett Heating & Cooling

Better than 64% of HVAC contractors · #24 of 67

5.0★2,539 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Bartlett Heating & Cooling for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Cleaning” · showing 60

★★★★★ Paul · Edited 2 days ago

Evan Weaver was my assigned technician for ; today's visit. This tech was extremely professional, thorough, and did an amazingly comprehensive job. He explained potential options to me (for now and in the future), explained the potential benefits, and explained them in an order of priority which was really helpful.…

A/C system maintenanceCleaningA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · Edited 2 days ago

UPDATE: Jesse performed our semi-annual maintenance thoroughly with care. Chris and the Bartlett team are great! Performed my semi-annual service promptly and efficiently. While performing the routine maintenance, he noted a few other items (condensation, dirty blower after construction, and recommended HEPA…

Paid $1,000+Reasonable priceHVAC system maintenanceCleaningService not listed
★★★★★ Kris · a week ago

Quinton was informative, pleasant and worked diligently. Awesome service!!

Paid $200–400Great priceHVAC system maintenanceCleaning
★★★★★ Dalvin · Edited a week ago

Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.

CleaningInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Elizabeth · 2 weeks ago

I’ve been a customer of Bartlett Heating & Cooling for several years and continue to appreciate their excellent service. A special thank you to my service technician, Evan Weaver, for his thoroughness, attention to detail, and professionalism. Evan took the time to keep me informed throughout the service visit,…

Paid $1,400–1,600Reasonable priceHVAC system repairHVAC system maintenanceCleaning
★★★★★ Scotty · Edited 3 weeks ago

very professional. always courteous and on time.

Paid $1,000–1,200Not sureHeating system repairCleaning
★ Matthew · Edited 3 weeks ago

Edit: Apparently this company was bought out in 2025 and now like to employ predatory scare tactics to sell you products and services you dont need. Do not believe the reviews and BBB score, the name means nothing anymore. On a routine service call they spent 3 hours in my house, having to call in a product manager…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Ryan · 3 weeks ago

Gene always does a great job maintaining our HVAC systems. He shows up on times and really goes above and beyond. Highly recommended.

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Mary · Edited 4 weeks ago

Thorough, capable. Made sure that we knew what was taking place.

Paid $1–200Reasonable priceHVAC system maintenanceCleaning
★★★★★ Jazz · a month ago

Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Jenny · Edited a month ago

Bo was excellent! Seeing I didn’t need a new filter he didn’t replace it and focused on something that needed attention.

Paid $1–100Reasonable priceHVAC system maintenanceHeating system repairCleaning
★★★★★ Joseph · a month ago

My AC stopped working last night. I made an appointment online for this weekend they then texted me and said to call. I called and got an appointment for the same day. The technician Bo was extremely nice and happy to help teach me what I didn’t understand. All around great experience but I will ensure I keep using…

Paid $800–1,000HVAC system maintenanceCleaning
★★★★★ Emmanuel · Edited a month ago

I had a great experience with my recent HVAC repair, thanks to Mario. He was extremely thorough with his inspection and took the time to explain everything clearly. He was very knowledgeable, professional, and genuinely helpful throughout the entire process. Mario also worked with me to find the right deals and…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceCleaning
★★★★★ Scott · a month ago

Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Preston · Edited 2 months ago

I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceCleaning
★★★★★ Mark · Edited 2 months ago

Great job by Evan. Very professional. Was able to analyze refrigerant deficit and replenish as needed.

Paid $200–400Reasonable priceCleaningA/C preventive maintenance
★★★★★ Debbie · 2 months ago

Evan was great! He took the time to inspect and service our units thoroughly. He also spent time explaining his findings, his recommended solutions, and some things I can do on my end to take care of my systems better.

HVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Daniel · 2 months ago

Evan was very communicative, explained the situation well and was very patient during the whole process. He managed to get on site quickly and got the system up and running again.

HVAC system repairCleaningA/C system repair
★★★★★ Chris · Edited 2 months ago

Jason was fantastic. He was very customer service focused. He made sure to take his time to test my systems and recommend a few things that needed attention. I highly recommend Bartlett for any HVAC service.

Great priceA/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ PG · Edited 3 months ago

I've been a customer for several years, and bought all three of my HVAC replacement systems through them several years ago. I continue to use them for maintenance, and they come out twice a year to check everything, which helps prolong the life of the equipment. Mario came out today and did a very thorough job of…

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Joellen · Edited 3 months ago

Evan was very prompt, courteous and very thorough!!

Paid $2,000+Reasonable priceHVAC system repair
★★★★★ Dana · 3 months ago

Great timely service with good explanations. Evan was a great tech

HVAC system maintenanceCleaning
★★★★★ Susan · 3 months ago

Jesse did excellent work

A/C system maintenanceCleaningA/C preventive maintenance
★★★★★ Morris · Edited 4 months ago

great job, on time, on schedule and clean up before departure

Paid $2,000+Reasonable priceInstallation+ Professionalism
★★★★★ toby · 4 months ago

Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.

HVAC system repairHVAC system maintenanceCleaning
★★★★★ Greg · 5 months ago

Jordan was great and explained the issues we had. He gave many pricing tiers depending on how much we could spend to fix the issues in our home.

Paid $1,000+Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Dan · 5 months ago

Very knowledgeable and explained any issues.

Paid $200–300Great priceHVAC system maintenanceCleaningA/C preventive maintenance
★★★★★ STEWIE · Edited 5 months ago

I've used this business for over 15 years. They have upgraded my systems and provided semi annual maintenance on both of systems. Pleasure to work with.

A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism+ Value
★★★★★ Nadine · Edited 5 months ago

Stephen Garcia from Bartlett Heating & Cooling did an outstanding job completing my Spring maintenance service today (4/28/2026). He continues to deliver the same high‑quality care and professionalism that has made him such a trusted technician in our community for the past few years. I was able to get my unit on a…

Great priceHVAC system maintenanceCleaningA/C preventive maintenance
★★★★★ Bill&Jen · 5 months ago

Excellent visit! Highly recommend Bartlett; our tech (Willie R.) did a great job.

Paid $200–300Reasonable priceHVAC system maintenanceCleaningA/C preventive maintenance
★★★★★ Gene · Edited 6 months ago

I selected this company via Google Gemini sharing with me the best HVAC company in my region, with certain factors being most important. I will say that I walked away satisfied with both Gemini and Bartlett after my initial interactions and installation. From properly setting my expectations and meeting the…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Paul · Edited 7 months ago

Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!

Great priceA/C system maintenanceCleaningHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Carol · Edited 7 months ago

My husband and I have used Bartlett for years, and we are always pleased with the experience. Bartlett installed two units when our house was built in 1988, and they have continued to maintain those systems and their descendants (plus one more small unit in our bonus room) over the years. Today, Chris came out for…

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · 7 months ago

Marvelously professional installation of two Premier One Air Purifiers and two NuShield iWave Air Ionizers. The installations were performed precisely as described and there were no changes to the original quote. Moreover, the new equipment placements were precise and clean - the sure sign of a skilled professional.…

Paid $1,000+Reasonable priceCleaningInstallation
★★★★★ Gordon · 8 months ago

Great install. Won’t use anyone but Bartlett for my HVAC needs.

Paid $1,000+Reasonable priceCleaningInstallationHVAC duct & vent repair
★★★★★ Lynn · Edited 8 months ago

Our latest experience was with Willie. If he is your tech, you are in good hands. He's very personable and accommodating. He's a good rep of Bartlett's work ethic. The office is always willing to do whatever necessary to help me out. We've had a maintenance agreement for 7 years.

Paid $1,000+Not sureHVAC system repairHVAC system maintenanceCleaning
★★★★★ David · Edited 8 months ago

Evan from Bartlett did a great job of servicing our units and cleaning our mini split. He was very professional and explained everything he was doing clearly.

Reasonable priceHVAC system maintenanceCleaning
★★★★★ Halle · 8 months ago

Chris has always been super helpful, knowledgeable and efficient! He’s been servicing my house for the 5 years that I’ve been here and serviced it for over 10 years with the previous owner. Highly recommend!!

HVAC system maintenanceCleaning
★★★★★ Beth · Edited 9 months ago

Josh performed my routine winter maintenance. He identified some issues, thouroughly explained options and costs, chemicallycleaned my heat pump and installed uv lights. Great job Josh. Thanks for your patience with all my questions!

Paid $1,000+Reasonable priceHVAC system maintenanceCleaning
★★★★★ Catherine/Gordon · Edited 10 months ago

Fast and efficient.

HVAC system maintenanceA/C system maintenanceHeating system repair+ Punctuality
★★★★★ Jutta · Edited 11 months ago

Bartlett Heating & Cooling provides outstanding service. I have been their customer since Aug.2000. Service Technician Bo and Willie are a credit to the Bartlett Team. They performed a thorough inspection and maintenance of my furnace. Bo informed me about the condition of my unit and recommended a thorough…

Heating system repairCleaning
★★★★★ James · 11 months ago

Great services young man was personable and very polite...

HVAC system repairHVAC system maintenanceCleaning
★★★★★ Jeanette · Edited 11 months ago

Chase was very thorough in repairing my system. He completed the work in a timely manner.

Paid $300–400Reasonable priceHeating system repairCleaning
★★★★★ Carlos · Edited a year ago

Stephen explained what and why needed to be done. Was professional.

Paid $1,000+Reasonable priceHVAC system maintenance
★★★★★ N · Edited a year ago

Stephen Garcia was courteous, friendly, and professional throughout the service. He demonstrated a very positive disposition and even contacted me ahead of time to let me know he was on the way. I greatly appreciated his communication and professionalism. I would highly recommend Stephen Garcia for continued…

Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Paul · a year ago

No simple task, this. Finding the words yet again to express in some original way the gratitude and appreciation we feel toward Bartlett for that same old (but far from boring) super-stellar service to our home our family and our comfort. I'm not sure whether this is the seventh or the eighth year we have benefited…

Reasonable priceHVAC system maintenanceCleaning
★★★★★ Ryan · a year ago

We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Richard · Edited a year ago

I have used Bartlett for more years then I can remember and have never had the slightest reason for criticism. From the office staff to the service tech, everyone I have ever dealt with has been courteous, professional and competent! And speaking of the technician, Jerry Jenkins is the BEST! He is like a member…

A/C system maintenanceCleaningHVAC duct & vent repair+ Responsiveness+ Punctuality+ Value
★★★★★ Fleta · Edited a year ago

Bo was outstanding. He was very polite, friendly, personable, knowledgeable and very cautious with keeping my home clean by wearing covers on his shoes! I highly recommend him! As a matter of fact, Bo is the only one I want serving my unit moving forward!

A/C system maintenanceCleaning
★★★★★ Jason · Edited a year ago

I've been with Barlett for about 4 years under their annual maintenance program. Bo came in today to conduct the summer maintenance. He went above and beyond to educate and advise me on all of my concerns and gave me some really good recommendation. He also didn't let the rain stop him from getting everything done…

CleaningA/C preventive maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ JOEL · Edited a year ago

BARTLETT HEATING & COOLING ALWAYS DOES A GREAT JOB AT A FAIR PRICE. IT IS A PLEASURE DEALING WITH THE FOLKS IN THE OFFICE AND WE LOVE OUR SERVICE TECH JERRY. TODAY WE HAD MITCHELL AND HE DID A GREAT JOB. THEY ALWAYS DOES A VERY GOOD JOB OF SERVICING OUR HVAC UNITS AND INFORMING US WHAT IS GOING ON. ALSO, VERY NEAT…

HVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nit · Edited a year ago

Tommy Stamps was informative, professional and patient in describing how I should maintain the unit between maintenance checkups. Bartlett and it's technicians, administrative staff, business executives, etc. are all respective, customer service oriented and value their clients. I will never use another company…

HVAC system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joe · Edited a year ago

Excellent company to work with! Highly recommend!!

A/C system maintenanceCleaningHVAC duct & vent installation
★★★★★ Brandyn · Edited a year ago

Bartlett is the real deal! Super timely and professional. We have been so pleased with the HVAC unit that they installed at our house, as well as the service that they have done on it since then. Much cheaper than Coolray when we got the quotes. High quality service! Gene is an outstanding and professional…

A/C system maintenanceCleaningInstallation
★★★★★ Michael · Edited 2 years ago

Jerry is always professional, friendly, and honest. He will make recommendations, but only if necessary or that will improve performance and efficiency. I highly recommend Bartlett Heating & Cooling for your air conditioning unit and furnace equipment and maintenance. Call Mike or Shannon Bartlett for more…

HVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Corey · Edited 2 years ago

Truly professional and exceptional service.

CleaningA/C preventive maintenance
★★★★★ Tiffany · Edited 2 years ago

Bartlett is always responsive if I were to have an issue. But their affordable maintenance plan is what keeps all three of my units going and in tip top shape. I am always cool or toasty, depending on what the season requires.

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Katie · Edited 2 years ago

Chris always does a great job. He is knowledgeable and we trust him.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamie · Edited 2 years ago

Jerry was awesome! He was on time, professional, and answered all my questions.

A/C system maintenanceCleaningA/C preventive maintenance
★★★★★ Kris · 3 years ago

This is a great local company!! I just used them for the first time for a A/C Tune up. Their communication was great and they showed up as expected. Jerry was very professional and did a great job checking everything out and letting me know anything that need to be address. I will definitely use them in the future!!

Cleaning+ Responsiveness+ Punctuality+ Quality

Show more cleaning reviews (10 more) →

vs category

Blue = Bartlett, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (46 reviews)2024-Q2: 4.98★ (58 reviews)2024-Q3: 4.90★ (42 reviews)2024-Q4: 4.99★ (76 reviews)2025-Q1: 5.00★ (107 reviews)2025-Q2: 4.93★ (122 reviews)2025-Q3: 4.99★ (113 reviews)2025-Q4: 4.97★ (154 reviews)2026-Q1: 5.00★ (178 reviews)2026-Q2: 4.98★ (326 reviews)2026-Q3: 4.97★ (528 reviews)2026-Q4: 4.96★ (225 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$317-2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 64%Overpriced 1%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
78
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
12
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
20
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
51
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+262 / −1
Professionalism
+294 / −1
Responsiveness
+258 / −0
Punctuality
+272 / −0
Value
+199 / −1

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