HVAC CONTRACTORS · ATLANTA, GA
Bartlett Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Bartlett Heating & Cooling

Better than 64% of HVAC contractors · #24 of 67

5.0★2,539 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Bartlett Heating & Cooling for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$652–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 32

All 9 Google reviews tagged “Ductless heating & A/C services”

JoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company to work with! Highly recommend!!

A/C system maintenanceCleaningHVAC duct & vent installation
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brett wAs hard worker with his.crew.very nice young man.I was very pleased with job he did.Brett and his crew were very pleasant.they cleaned up before they left.made sure the heating system was working before he left.I would recommend him should I need. anything in the future. GREAT JOB KEEP UP THE GOOD WORK.Margaret Mitchell sorry for misspelling BRENT

HVAC system maintenanceInstallationHeating system installation
SusannLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Guys were great and Bartlett is AMAZING!

Ductless heating & A/C servicesHeating system repair
Kylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with Bartlett Heating & Cooling. We have two additions on our house that did not have heat or A/C and wanted to find a solution to help with heating and cooling. From the first call in to their office, to the quote then to the installation team, these folks are top notch. Professional,…

Ductless heating & A/C servicesInstallation+ Punctuality+ Professionalism
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best company ever! We always receive exceptional service . They have installed 2 AC systems for us & have provided maintenance service on both. I would highly recommend Bartlett . They truly care!

Ductless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Alberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Punctuality+ Professionalism
PaulLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Bartlett, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (46 reviews)2024-Q2: 4.98★ (58 reviews)2024-Q3: 4.90★ (42 reviews)2024-Q4: 4.99★ (76 reviews)2025-Q1: 5.00★ (107 reviews)2025-Q2: 4.93★ (122 reviews)2025-Q3: 4.99★ (113 reviews)2025-Q4: 4.97★ (154 reviews)2026-Q1: 5.00★ (178 reviews)2026-Q2: 4.98★ (326 reviews)2026-Q3: 4.97★ (528 reviews)2026-Q4: 4.96★ (225 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$317-2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 64%Overpriced 1%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
78
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
12
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
20
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
51
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+262 / −1
Professionalism
+294 / −1
Responsiveness
+258 / −0
Punctuality
+272 / −0
Value
+199 / −1

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