HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Better than 64% of HVAC contractors · #24 of 67
5.0★2,539 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Bartlett Heating & Cooling for HVAC duct & vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
All 2 Google reviews tagged “HVAC duct & vent cleaning”
MaryLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I appreciate Marios professionalism and they go above and beyond!
Paid $1,800–2,000Reasonable priceHVAC system maintenanceInstallationHeating system installation
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Bartlett, grey = HVAC contractors average
Rating over time
Price
$317-2% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 64%Overpriced 1%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
78
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
12
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
20
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
51
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+262 / −1
Professionalism
+294 / −1
Responsiveness
+258 / −0
Punctuality
+272 / −0
Value
+199 / −1
