How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Better than 64% of HVAC contractors · #24 of 67
Bartlett Heating & Cooling for HVAC duct & vent repair
Clear ✕All 29 Google reviews tagged “HVAC duct & vent repair” · showing 20
The team did excellent work and kept me notified during the process. Really well done Wally and Mike crushed it today. .
Mitchell was incredibly professional, thorough, and detailed. Will absolutely return to Bartlett.
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Mario bid great.
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Mario Flores was incredible to work with! Not only was he on-time, respectful and thorough, he went above and beyond to explain everything he was doing and any recommendations he had for our home HVAC system. 10/10 would recommend!
Great Experience with quick response! The evaluation and explanations were thorough. The installation men were on time, polite, friendly and kept me updated throughout the entire installation. They cleaned up all areas of the installation. I highly recommend Bartlett for all your HVAC needs.
Evan is great! He was very thorough in his assessment, knowledgeable and took the time to answer all my questions. His manager, James was great as well and patient while we were deciding between different quote options. Highly recommend! Our dog also approves!
Detail-oriented, timely repair. Evan was respectful and gave honest advice. I appreciate the great customer service!
Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!
Great install. Won’t use anyone but Bartlett for my HVAC needs.
There is no doubt that Zach knew what he was doing. Gave us info on what needs to be repaired. Had his supervisor come by to look and offer a quote for a new system. Have not decided if to proceed as pricing is high and need to make decision.
A domestic pipe water leak in the crawl space and ductwork located closest to the leak was sagging & appeared to have water inside the duct work.
I have used Bartlett for more years then I can remember and have never had the slightest reason for criticism. From the office staff to the service tech, everyone I have ever dealt with has been courteous, professional and competent! And speaking of the technician, Jerry Jenkins is the BEST! He is like a member of the family now.
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Excellent, as usual!
Jerry, one of Bartlett's technicians, performed today a checkup on my HVAC system and replaced one of the blowers" motors that was failing to operate appropriately. He was very acquainted and knowledgeable, he educated me on many things I asked and answered all my questions related to system. As a result of my…
Brent and his team were great! They showed up on time and were professional and respectful the entire time they were here. They did a great job of explaining our new HVAC system and walking us through all the things they did and answered all our questions. They left without a trace as well when they were done. We highly recommend them!
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Blue = Bartlett, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
