HVAC CONTRACTORS · ATLANTA, GA
Bartlett Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Bartlett Heating & Cooling

Better than 64% of HVAC contractors · #24 of 67

5.0★2,539 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Bartlett Heating & Cooling for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 108 Google reviews tagged “Installation” · showing 40

★★★★★ Allen · Edited 4 days ago

Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!

Reasonable priceHVAC system maintenance
★★★★★ Barry · Edited a week ago

Bartlett heating and air just installed a new heating air system and did a great job. Excellent friendly service with a great price and Thomas did a great great job !

Paid $200–300Great priceHVAC system maintenanceInstallation
★★★★★ Da · Edited a week ago

Nick helped with our HVAC replacement. They arrived on time. They removed the old unit, installed the new unit, and cleaned up very professionally.

Paid $1,000+Reasonable priceInstallation
★★★★★ Debbie · Edited a week ago

Blake and his team came out today to do some major work for us, installing two new condensers, two new evaporator coils and one new Infinity thermostat. It was a big job but they were up to the task. The job was done efficiently and very well. At the end of their long day they made sure to put everything back in…

Paid $2,000+Reasonable priceInstallationInstall ACThermostat installation
★★★★★ Dalvin · Edited a week ago

Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.

CleaningInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 2 weeks ago

Carter and his colleague did a great job. Timely and efficient. Great cleanup and explanations.

InstallationHVAC duct & vent installation
★★★★★ Justin · Edited 3 weeks ago

Bartlett is unquestionably the best HVAC service and experience I have encountered. Wonderful staff who place utmost importance on excellent service, professionalism, and the quality of work. They have always been fair with pricing and wonderful attitudes. Mike provided excellent service! The Bartlett team is great…

Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonard · Edited a month ago

The scheduled maintenance on my two AC units was outstanding as always. Bo did a thorough checkup on the units and replaced a weak capacitor on one unit. He also cleaned the drain lines and replaced the filters on both units. Bartlett employs the best people and has excellent service. I am adding to my last…

Paid $2,000+Reasonable priceHVAC system maintenanceInstallationInstall thermostat
★★★★ Lola · a month ago

Everything was great except the price. I should have gotten estimates from other companies, but was ready to get it done so I signed before giving it enough thought. Almost $12k for a 2 ton unit installed. Everyone was very nice, they did a great job and I'm satisfied, except that after the fact I realized I…

Paid $2,000+OverpricedInstallationHeating system installationInstall thermostat
★★★★★ Jazz · a month ago

Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Jeffrey · Edited a month ago

Efficient and courteous; knowledgeable.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceInstallation
★★★★ Deborah · a month ago

Rony was the only one out of 4 technicians that was able to get the new system running the way we wanted. He not only figured out how to do it, but he also spent time checking it out to be sure it was right. We are so glad you sent him to is.

Reasonable priceInstallation
★★★★★ Derrick · Edited a month ago

Mario bid great.

HVAC duct & vent installationInstall thermostatInstallation
★★★★★ Beth · Edited a month ago

I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!

Great priceHVAC system maintenance
★★★★★ Cam · Edited a month ago

Super Mario did a great job!

Paid $1,000+Great priceHVAC system repairA/C system repairInstallation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Rick · Edited a month ago

Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…

Paid $2,000+Great priceInstallationHeating system installationHVAC duct & vent installation
★★★★★ J · a month ago

Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.

Not sureHVAC system maintenanceInstallationHeating system installation
★★★★★ Vincent · a month ago

The guys were great, answered all my questions and the installation looks clean and professional.

Paid $2,000+Great priceInstallationHeating system installationInstall AC
★★★★★ Heather · Edited a month ago

Kenny did a great job installing my new HVAC system. He was very professional and helpful. Would highly recommend.

Paid $1–200Reasonable priceHVAC system maintenanceInstallationInstall thermostat
★★★★★ Larry · Edited a month ago

Your service techs are always very professional, knowledgeable and friendly. And they always clean up after themselves.

Reasonable priceInstallation
★★★★★ Mary · Edited 2 months ago

I appreciate Marios professionalism and they go above and beyond!

Paid $1,800–2,000Reasonable priceHVAC system maintenanceInstallationHeating system installation
★★★★★ HoundDogLife · 2 months ago

Blake and Grant did amazing!! Very professional and talented!

Great priceInstallationHeating system installationHVAC duct & vent installation
★★★★★ Erich · 3 months ago

First called them about a decade ago for service on our system, They have always been straight forward without being pushy or resorting to typical sales tactics. When the time came to replace our 23 year old unit, the promptly provided an estimate, were patient while we did our due diligence, and answered all of our…

Paid $2,000+Reasonable priceInstallation
★★★★★ Kurtis · 3 months ago

They did a great job. From sales to install, wonderful experience.

Paid $2,000+Great priceInstallationHeating system installationInstall AC
★★★★★ Mack · 3 months ago

Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You

Paid $2,000+Reasonable priceInstallationHeating system installationInstall thermostat
★★★★★ Steve · 3 months ago

Had a new unit installed. Everything was handled very well and professionally. We are happy with Bartlett who have have used for years.

Paid $2,000+Reasonable priceInstallationHeating system installationThermostat installation
★★★★★ Jack · 3 months ago

I rarely write reviews, but I felt compelled to share my experience and highly recommend Barlett Heating and Cooling. I just watched the video Shannon presented, and everything she said applies, from the first contact with the salesman, Blake, to the final installation. They installed three units on one of the…

Paid $2,000+Great priceInstallation
★★★★★ jesse · 3 months ago

Bartlett has been our go-to HVAC service company for longer than I can remember. One of our AC unit’s (20 yrs old), needed to be replaced. Order placed on Wed, installed following Tues. very happy with the total process, including ordering, pricing, interest free payments, and of course the installation.

Paid $2,000+Reasonable priceHVAC system repairInstallationInstall AC
★★★★★ Morris · Edited 4 months ago

great job, on time, on schedule and clean up before departure

Paid $2,000+Reasonable priceInstallation+ Professionalism
★★★★★ Michael · Edited 4 months ago

Bartlett came out for a blower replacement today, Evan was amazing and answered all my questions. Left me knowing what to expect and how to handle things. Very knowledgeable and always helpful. Would recommend Bartlett and Evan any time.

Paid $400–500Great priceHVAC system repairA/C system repairInstallation
★★★★★ John · Edited 4 months ago

Thank you for the great service!

Paid $1,000+Great priceInstallationService not listed
★★★★★ toby · 4 months ago

Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.

HVAC system repairHVAC system maintenanceCleaning
★★★★★ Tanya · 5 months ago

The Bartlett installation team were professional & completed the job neatly & within a reasonable timeframe.

InstallationHVAC duct & vent installation
★★★★★ K · 5 months ago

We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
★★★★★ Brittany · 5 months ago

We bought a new HVAC system through Blake on Thursday, had it installed on Monday and what was expected to be an 8 hour job, Blake and his helper got done in 6. They were on-time, professional, and incredibly accommodating, especially with having my two little boys around. His helper, in particular, went above and…

Paid $1,000+Great priceInstallationHeating system installationInstall AC
★★★★★ Dave · Edited 6 months ago

We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.

Reasonable priceHVAC system maintenanceInstallationA/C preventive maintenance
★★★★★ Hannah · 6 months ago

Bartlett has been great to work with from replacing our old HVAC and doing our regular maintenance. Everyone that we have interacted with has been helpful and easy to work with. I would highly recommend to anyone in need of HVAC service!

Reasonable priceA/C system maintenanceInstallationInstall thermostat
★★★★★ Jodi · 6 months ago

Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.

Reasonable priceHVAC system repairInstallationHeating system installation
★★★★★ Mehul · 6 months ago

Thomas did a great job installing my new hvac

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceInstallation
★★★★★ Sam · 6 months ago

Great experience from beginning to end. They quoted a fair price, gave lots of options instead of just trying to upsell, and completed the work professionally. Would absolutely recommend Bartlett to anyone.

InstallationHVAC duct & vent installation

Show more installation reviews (68 more) →

vs category

Blue = Bartlett, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (46 reviews)2024-Q2: 4.98★ (58 reviews)2024-Q3: 4.90★ (42 reviews)2024-Q4: 4.99★ (76 reviews)2025-Q1: 5.00★ (107 reviews)2025-Q2: 4.93★ (122 reviews)2025-Q3: 4.99★ (113 reviews)2025-Q4: 4.97★ (154 reviews)2026-Q1: 5.00★ (178 reviews)2026-Q2: 4.98★ (326 reviews)2026-Q3: 4.97★ (528 reviews)2026-Q4: 4.96★ (225 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$317-2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 64%Overpriced 1%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
78
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
12
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
20
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
51
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+262 / −1
Professionalism
+294 / −1
Responsiveness
+258 / −0
Punctuality
+272 / −0
Value
+199 / −1

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