How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Better than 64% of HVAC contractors · #24 of 67
Bartlett Heating & Cooling for thermostat repair
Clear ✕All 9 Google reviews tagged “Thermostat repair”
E.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★I’d previously enrolled in Bartlett Heating & Cooling for its system tuneup & preventative maintenance program. I noticed water in my (safety) drain pan. I called on a Friday and on Saturday morning, Jason Kominoth showed up to serve as our service technician (as we had guests coming for the wknd). Jason took the…
toby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.
JeannetteLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Recently Technician , Joshua Ellis from Bartlett Heating and Cooling , came on same day that I received notice of a potential problem with my newly installed system. Josh, who is always pleasant and extremely thorough, quickly solved the problem and gave me troubleshooting advice. The entire staff has…
JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★So grateful for Tom's quick response to our AC situation. He dug into the issue and got resolved and saved us more days of frustration. Absolutely will refer him to our neighborhood.
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Exceptional company. We have used Bartlett for several years and never been disappointed. Besides regular maintenance they have completed several repairs for us and installed new equipment. They have also responded to a couple of emergency weekend calls. Everyone is friendly, professional, responsive, and…
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
Kristin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★Tommy from Bartlett Heating & Air was exceptional!! He was friendly, knowledgeable & thorough. I felt valued as a customer as he spent several hours at my home working to resolve my problem. Tommy answered my numerous questions and never made me feel like I was a burden or annoying him. He went above and beyond to…
OlivierLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★Rating only, no written review.
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
vs category
Blue = Bartlett, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
