Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for a/c preventive maintenance
Clear ✕63 customers reviewed a a/c preventive maintenance job here and rated it 5.00★. Most paid $1,000+ (category typical: $112–$939). For this job it ranks #1 of 18 HVAC contractors we track.
All 63 Google reviews tagged “A/C preventive maintenance” · showing 60
Evan Weaver was my assigned technician for ; today's visit. This tech was extremely professional, thorough, and did an amazingly comprehensive job. He explained potential options to me (for now and in the future), explained the potential benefits, and explained them in an order of priority which was really helpful.…
Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.
Great service, had good recommendations for what our home needed.
Friendly and professional!
I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…
Great job by Evan. Very professional. Was able to analyze refrigerant deficit and replenish as needed.
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Mario was very friendly and professional. He explained everything that he did in layman’s terms and also advised of some maintenance that may be needed in the future.
Jason was great. Pleasant, efficient and thorough. He did a good job of talking through the current situation and long term planning for the life of our HVAC system.
Routine inspection and annual maintenance renewal. Included thorough cleaning, evaluation, and recommendations. Mitchell is happy to answer questions and discuss his process, and he does so with friendly enthusiasm. I've come to trust Mitchell over the years, and always specify him as the tech I want working on my system.
Have been with Bartlett for almost a decade- would recommend them to everyone I know. The team is amazing- don’t try to oversell me. They explain everything to me and give me options- I truly appreciate this!!
I've been a customer for several years, and bought all three of my HVAC replacement systems through them several years ago. I continue to use them for maintenance, and they come out twice a year to check everything, which helps prolong the life of the equipment. Mario came out today and did a very thorough job of…
Willie was great! Came out quickly on a 95° day after our A/C system stopped blowing cold air the night before. He was courteous and professional! Worked quickly and thoroughly, starting with the furnace. He had our system working within minutes upon finding the internal capacitor bad. Thanks Willie and thank you…
Awesome experience, Stephen explained everything well and as always a great company to hire
We love Bartlett -- it is run like a true family business. Gene is our tech, and he always does a great job. He is friendly, and efficient!!
Jesse did excellent work
Jesse came out same day to fix a clogged condensation line. He crushed it
great job, on time, on schedule and clean up before departure
Jordan was friendly and professional. He did a great job and really took the time to talk us through the problem and solution. Thank you so much for the great service and getting us back up and running!
Jordan was great and explained the issues we had. He gave many pricing tiers depending on how much we could spend to fix the issues in our home.
Josh was very courteous. He definitely knew what he was doing, working efficiently and making good use of his time. He answered all our questions. He not only did semi-annual ac maintenance he installed uv lighting for clean air and sprayed disinfectant to kill mildew.
We've used Bartlett for years. Very professional and reasonably priced. I recommend their services for any homeowner.
Very knowledgeable and explained any issues.
My wife and I recently purchased a property. We discovered that one of the HVAC units was not working. Based on Google online information and neighborhood sources we selected Bartlett Heating and Cooling. Cameron Watkins arrived as their tech. He found the problem and solved it in minutes. He then conducted an…
I've used this business for over 15 years. They have upgraded my systems and provided semi annual maintenance on both of systems. Pleasure to work with.
Stephen Garcia from Bartlett Heating & Cooling did an outstanding job completing my Spring maintenance service today (4/28/2026). He continues to deliver the same high‑quality care and professionalism that has made him such a trusted technician in our community for the past few years. I was able to get my unit on a…
Excellent visit! Highly recommend Bartlett; our tech (Willie R.) did a great job.
We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.
I selected this company via Google Gemini sharing with me the best HVAC company in my region, with certain factors being most important. I will say that I walked away satisfied with both Gemini and Bartlett after my initial interactions and installation. From properly setting my expectations and meeting the…
Apr 2026: Bo Trader did my semi annual maintenance for me on my AC. He is without question very thorough & meticulous in his evaluation and maintenance of the unit. Made great suggestions, including adding an UV light to the unit to eliminate some mold that looked like it was starting to form as a result of…
Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!
Highly recommend the Bartlett team for any maintenance or repair services. From the admin to the service techs, everyone is very easy to work with. They do a great job explaining all the recommendations to keep things running smoothly all year round. Most recently, I needed them to come back out to fix an issue and…
Bartlett Heating and Cooling proactively maintains our units and keeps us informed and helps prioritize work that is needed. Willie came to see us today and we appreciate his suggestions.
Originally, we were only on a maintenance plan. However, when we were ready to install our new unit, we chose Bartlett after gathering quotes and investigating the other suppliers. So glad we did!! The installation team was very professional. They were on time! They were very communicative and thorough. We were…
Mitchell did a great job providing thorough annual service for the heating and air system. He identified a problem and offered solutions for it. He's a really nice guy to work with and explained everything in great detail. Brent and Thomas did a great job installing my 2 new furnaces. They arrived on time and…
Josh at Bartlett Heating & Cooling is a fantastic service tech. Very professional and knowledgeable. I would not hesitate using Bartlett for HVAC maintenance and repair work. Have used them for years and am very pleased.
Rony the technician that came out was very prompt I thought he had a great attention to detail in the communication was wonderful
Bartlett Heating & Cooling does our twice yearly maintenance and recently installed a new system. We really enjoy working with them and appetite prompt response times and attention to detail.
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
Consistent with every technician that we have worked with at Bartlett, Bo was very thorough in his work, and thoughtfully provided answers and advice for all of my questions and concerns. 5 stars!
Jerry is great. Answers all my questions. Easy to work with. Thank you
I've been with Barlett for about 4 years under their annual maintenance program. Bo came in today to conduct the summer maintenance. He went above and beyond to educate and advise me on all of my concerns and gave me some really good recommendation. He also didn't let the rain stop him from getting everything done…
The BEST customer service I have had in a LONG time. Bartlett is locally owned and operated. Their technicians, salesmen, and customer service reps are the kindest and most honest people I've worked with in AC and Heating! I switched from CoolRay because we needed a new AC and CoolRay quotes us 3K MORE than Bartlett…
Update 4/4/25 - Tyler provided excellent service today for our maintenance visit. As always I highly recommend Bartlett if you have any HVAC needs. Update 10/16/24 - Bo came by on our 1st chilly day to do our maintenance and check our heating. As always he was awesome! Great guy to talk to and so meticulous about…
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Very nice and knowledge crew technician, that did several.preventive and safety checks
Truly professional and exceptional service.
Chris always does a great job. He is knowledgeable and we trust him.
Jerry was awesome! He was on time, professional, and answered all my questions.
My A/C unit went out and I thought it would take forever to get it replaced. But not with Bartlett. My unit went out on a Saturday, they had a tech out the next day within an hour of my phone call. 3 days later, they had a whole new unit installed for me. Shannon and Karen were so great on the phone and getting…
I have Bartlett's maintenance program. Each time they come to perform maintenance, they call ahead, are usually early, are communicative and thoroughly explain any question that I have. They are trustworthy and give advice based on their professional knowledge. I do not feel like they push me to purchase anything…
Jerry Jenkins - the associate - professional and just an expert in his craft and always knowledgeable!
Mitchell is always great, lais it all out for you a d does a good job. Thanks!
Jerry is the best! He knows his stuff. Bartlett is very prompted when call to schedule appointment. Highly recommended them if you are looking for HVAC work and maintenance.
Joshua and Bartlett always do an awesome job of keeping my system updated and maintained for the seasons. I can always count on them to be available when I need them.
Bartlett has been awesome.. We switched to them from another HVAC company and have been happy since day 1.... Super responsive, on-time, very professional and just so easy to work with.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
