Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for cleaning
Clear ✕70 customers reviewed a cleaning job here and rated it 4.94★. Most paid $1,000+. For this job it ranks #2 of 27 HVAC contractors we track.
All 70 Google reviews tagged “Cleaning” · showing 20
Evan Weaver was my assigned technician for ; today's visit. This tech was extremely professional, thorough, and did an amazingly comprehensive job. He explained potential options to me (for now and in the future), explained the potential benefits, and explained them in an order of priority which was really helpful.…
UPDATE: Jesse performed our semi-annual maintenance thoroughly with care. Chris and the Bartlett team are great! Performed my semi-annual service promptly and efficiently. While performing the routine maintenance, he noted a few other items (condensation, dirty blower after construction, and recommended HEPA…
Quinton was informative, pleasant and worked diligently. Awesome service!!
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
I’ve been a customer of Bartlett Heating & Cooling for several years and continue to appreciate their excellent service. A special thank you to my service technician, Evan Weaver, for his thoroughness, attention to detail, and professionalism. Evan took the time to keep me informed throughout the service visit,…
very professional. always courteous and on time.
Edit: Apparently this company was bought out in 2025 and now like to employ predatory scare tactics to sell you products and services you dont need. Do not believe the reviews and BBB score, the name means nothing anymore. On a routine service call they spent 3 hours in my house, having to call in a product manager…
Gene always does a great job maintaining our HVAC systems. He shows up on times and really goes above and beyond. Highly recommended.
Thorough, capable. Made sure that we knew what was taking place.
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Bo was excellent! Seeing I didn’t need a new filter he didn’t replace it and focused on something that needed attention.
My AC stopped working last night. I made an appointment online for this weekend they then texted me and said to call. I called and got an appointment for the same day. The technician Bo was extremely nice and happy to help teach me what I didn’t understand. All around great experience but I will ensure I keep using…
I had a great experience with my recent HVAC repair, thanks to Mario. He was extremely thorough with his inspection and took the time to explain everything clearly. He was very knowledgeable, professional, and genuinely helpful throughout the entire process. Mario also worked with me to find the right deals and…
Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.
I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…
Great job by Evan. Very professional. Was able to analyze refrigerant deficit and replenish as needed.
Evan was great! He took the time to inspect and service our units thoroughly. He also spent time explaining his findings, his recommended solutions, and some things I can do on my end to take care of my systems better.
Evan was very communicative, explained the situation well and was very patient during the whole process. He managed to get on site quickly and got the system up and running again.
Jason was fantastic. He was very customer service focused. He made sure to take his time to test my systems and recommend a few things that needed attention. I highly recommend Bartlett for any HVAC service.
I've been a customer for several years, and bought all three of my HVAC replacement systems through them several years ago. I continue to use them for maintenance, and they come out twice a year to check everything, which helps prolong the life of the equipment. Mario came out today and did a very thorough job of…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
