Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
👍 Strengths
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
👎 Watch-outs
Value — 20th percentile
Craft & service — 12th percentile
Need a specific job done? See what customers paid and said about it here.
884 customers reviewed a HVAC system maintenance job here and rated it 4.98★. Most paid $1–200 (category typical: $37–$292). For this job it ranks #2 of 60 HVAC contractors we track.
All 884 Google reviews tagged “HVAC system maintenance” · showing 40
Doy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★
We had our regular Fall check of our system with our regular HVAC tech, Mitchell. He is always pleasant and courteous, plus he has demonstrated more than once when servicing our HVAC that he really knows his stuff. He previously dealt with a leak due to a cracked drainage pipe from one of our two units. Mitchell is…
Reasonable priceHVAC system maintenance
FREDERICKLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
Willie was knowledgeable, polite, and quick. He analysed the problem with my gas heater for the upstairs zone, and replaced the filter which had become clogged with dust and lint. I would recommend Bartlett to anyone here in Marietta.
Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
hughLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Technicians and office staff are always courteous and efficient.
Willie Richardson was able to quickly diagnose and repair my A/C system. He explained things thoroughly and took care of it expeditiously. 5-stars.
Paid $400–600Reasonable priceHVAC system maintenanceHeating system repairA/C system repair
DerekLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Had an amazing experience with Bartlett Heating & Cooling today! We have original builder grade units that have finally had enough and need to be replaced. Mario and Jeff did an amazing job on explaining the situation and showing us the details of everything! They both then sat down and explained our options and…
Paid $2,000+Great priceHVAC system repairHVAC system maintenance
Clair5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★
I gave Quint the maintenance plan agreement and thought I had paid for it when I gave him my credit card. But I think I only payed
for the filter. He left the agreement on my . table. How do you want me to pay for the agreement
Paid $1–200Reasonable priceHVAC system maintenance
Vini6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Five star service. Great all around. Bo was really nice.
HVAC system maintenance
Madhukar6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Evan from Bartlett was amazng. He did a thorough inspection of heating systems and valuable recommendations.
HVAC system maintenance
Jessica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Stephen and Sean were amazing! Came to give our HVAC units a tune up before heat season. They were incredibly thorough and detailed in their debrief afterwards. The state of our systems with all suggested services were explained in detail. I loved how at no point in our appointment did I feel pressured to go through…
Paid $1–200Great priceHVAC system maintenance
B2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Jeff was considerate and courteous in his delivery of the quote for options on the recommended system replacement.
Understood that this was an unexpected situation.
Paid $1–200Not sureHVAC system maintenanceService not listed
Karen9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
UPDATE: Jesse performed our semi-annual maintenance thoroughly with care.
Chris and the Bartlett team are great!
Performed my semi-annual service promptly and efficiently.
While performing the routine maintenance, he noted a few other items (condensation, dirty blower after construction, and recommended HEPA…
Paid $1,000+Reasonable priceHVAC system maintenanceCleaningService not listed
Johnny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Mike was great. Very detailed explanations.
Paid $200–400Reasonable priceHVAC system maintenance
Judy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Stephen was an excellent technician. He identified my issue quickly and explained everything to me in a professional manner.
He was very courteous and kind. He did my maintenance and repaired my unit. He was on time and cleaned up afterwards.
Paid $1,200–1,400Reasonable priceHVAC system repairHVAC system maintenance
farlo4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Re-charged A/C and adjusted furnace WC pressure. Perfect job. Very courteous, on time, and knowledgeable. I’ll be using them, and hopefully Kyle, next time I need service.
Paid $1–200Great priceHVAC system repairHVAC system maintenance
Sharon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Mario and Sean did above and beyond!
Paid $100–200Reasonable priceHVAC system maintenance
DonaldLocal Guide · 70 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I’ve been using Bartlett for the last couple of years and have loved having them. Stephen is as just out for my annual check up and was great. Highly recommend him and them.
Paid $1–200Not sureHVAC system maintenance
Joe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★
Willie was efficient, pleasant and trustworthy. It does still feel like I am paying my HVAC contractor $170 to come to my home to find all the things they can offer to replace or upgrade vs simply serving my units. The only “service” I felt was offered was to install new filters (which I supplied and can do myself)…
Paid $1–200Not sureHVAC system maintenance
DevonLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Bartlett Heating & Cooling is very reliable and always does great work. Our heating system started making concerning noises when the temperature outside started to drop and they were able to get us an appointment quickly. Wilder on the phone was super helpful and made scheduling easy, and our technician Stephen was…
HVAC system maintenance
StephenLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Bartlett continues to be a company I don’t hesitate to recommend to friends. Today Kyle was here for a service call and was knowledgeable and professional. Did a thorough job and answered all my questions.
Reasonable priceHVAC system maintenance
AllenLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Reasonable priceHVAC system maintenance
Scott6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Trust Jeff, so knowledgeable and willing to explain various options and add his professional advice. It's why we went with Bartlett and will likely purchase one more unit soon.
HVAC system maintenance
David3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Jesse is a good guy and did a fine job. Would ask for him again. .
Reasonable priceHVAC system maintenance
Carley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Willie our technician was wonderful to work with! He was efficient with his time and did a great job servicing our HVAC systems.
HVAC system maintenance
Ashley9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Gene did a wonderful job. He was kind, thorough, and professional. He took the time to explain everything to me and even showed me pictures so I could understand everything that needed to be done.
Reasonable priceHVAC system repairHVAC system maintenance
DeCon012 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Everything went well for first time maintenance visit. Wanted to star from a baseline after purchasing property in early 2026. Replacing worn out capacitors and switches was expected since we did not know when previous maintenance was done. Everything was completed well and system was good.
Paid $1,600–1,800Reasonable priceHVAC system maintenance
Jason1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Great service, very professional and informative!
HVAC system maintenance
LeDonna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Great job! The technicians explained everything and were very personable.
HVAC system maintenance
Kris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Quinton was informative, pleasant and worked diligently. Awesome service!!
Paid $200–400Great priceHVAC system maintenanceCleaning
Amanda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mike Dorn was an amazing technician. He made sure I understood what was needed before he completed the work and went above and beyond. Highly recommend.
HVAC system maintenance
Bozzelli6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gene is fantastic! He provides friendly, quality service every time he visits. We have been calling him for years and are never disappointed.
HVAC system maintenance
John7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Zack was an excellent reflection on Bartlett. Thanks for his personality and competencies
Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenance
Linda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Stephen was extremely knowledgeable and helpful.
Reasonable priceHVAC system maintenance
Tamara3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Erice was thorough and professional, highly recommend!
Paid $200–400Reasonable priceHVAC system maintenance
Barry13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Bartlett heating and air just installed a new heating air system and did a great job. Excellent friendly service with a great price and Thomas did a great great job !
Paid $200–300Great priceHVAC system maintenanceInstallation
Patrick12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Great service and always helpful with what we need.
Paid $1–200Great priceHVAC system repairHVAC system maintenance
Kris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Great as always
Paid $400–600Not sureHVAC system maintenance
JasonLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The team did excellent work and kept me notified during the process. Really well done
Wally and Mike crushed it today. .
HVAC system maintenanceHVAC duct & vent repairHeating system installation
Keith2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mitchell was incredibly professional, thorough, and detailed. Will absolutely return to Bartlett.
Paid $600–800Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Cherian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
He exceptionally skilled in mechanical and technical work. He did a good job in adjusting the thermostat and restoring the AC to functioning again.
Paid $1–200HVAC system maintenance
JennyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Love Jerry's expertise and superb customer service. Nothing but good things to say.
Not sureHVAC system maintenance
Sy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Willie and Jason were very friendly and professional.
Willie answered all of my questions, and was patient in explaining.
I am happy to have chosen Bartlett!
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
