Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for heating system installation
Clear ✕83 customers reviewed a heating system installation job here and rated it 4.98★. Most paid $1,000+ (category typical: $1.4k–$2.8k). For this job it ranks #1 of 50 HVAC contractors we track.
All 83 Google reviews tagged “Heating system installation”
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
The team did excellent work and kept me notified during the process. Really well done Wally and Mike crushed it today. .
Everything was great except the price. I should have gotten estimates from other companies, but was ready to get it done so I signed before giving it enough thought. Almost $12k for a 2 ton unit installed. Everyone was very nice, they did a great job and I'm satisfied, except that after the fact I realized I…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
The guys were great, answered all my questions and the installation looks clean and professional.
I appreciate Marios professionalism and they go above and beyond!
Thanks to Blake and the entire Squad!!! Wonderful installation of air conditioner and furnace
Great Experience with quick response! The evaluation and explanations were thorough. The installation men were on time, polite, friendly and kept me updated throughout the entire installation. They cleaned up all areas of the installation. I highly recommend Bartlett for all your HVAC needs.
Great customer service by Willie Richardson. Stayed late until the problem was solved and was fantastic all around.
Blake and Grant did amazing!! Very professional and talented!
Excellent service call. Very efficient.
They did a great job. From sales to install, wonderful experience.
Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You
Had a new unit installed. Everything was handled very well and professionally. We are happy with Bartlett who have have used for years.
I had a lot of necessary repairs that had been previously postponed. Mitchell was so kind and professional. He provided an honest assessment and performed the work efficiently. As always, great service and excellent customer service from Bartletts! Thank you, Mitchell! Update: new Carrier Infinity system…
Chris and Jacob did an outstanding job with our new AC unit and Furnace. Chris was very patient and informative. I appreciate the effort both of them put in to answer all of our questions/concerns. The price was right and customer service was excellent. Thanks guys!
Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.
We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…
The crew did an excellent installation. Everything looks neat and professional. They were on time, kept everything clean and were very responsive to questions. Highly recommended
We bought a new HVAC system through Blake on Thursday, had it installed on Monday and what was expected to be an 8 hour job, Blake and his helper got done in 6. They were on-time, professional, and incredibly accommodating, especially with having my two little boys around. His helper, in particular, went above and…
Chris Haynie and the entire Bartlett Team were excellent. We have been using Bartlett services for the past 6 years and we really appreciate how efficient they are. They went above and beyond to help us. I highly recommend them 👍
Chris and Carter were fast, professional, and extremely productive and informative. Fantastic at their job and great at installation. Made the situation very easy. Will recommend to my friends and neighbors.
Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.
Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!
Great install. Won’t use anyone but Bartlett for my HVAC needs.
After 20+ years, it was time for a new HVAC system and the team from Bartlett Heating & cooling was very polite, professional, and very friendly throughout the whole process. They worked extremely hard installing the system in my crawl space, which is a very difficult area, and handled everything with skill and…
They have been my go-to HVAC service provider in my several emergency situations when my heat & air went out overnight or during the weekend. Stephen & James are fantastic!! Highly recommend!
Excellent Service. Jacob, Hector, and Blake took great care of us and left the place cleaner than they found it.
Originally, we were only on a maintenance plan. However, when we were ready to install our new unit, we chose Bartlett after gathering quotes and investigating the other suppliers. So glad we did!! The installation team was very professional. They were on time! They were very communicative and thorough. We were…
The Bartlett Heating & Cooling team did an amazing job installing my two new HVAC systems. The four guys were knowledgeable, professional, and detailed. Brent, the team leader, kept me informed during the entire installation and answered all of my questions. Thank you, Bartlett Heating & Cooling for exceptional…
There is no doubt that Zach knew what he was doing. Gave us info on what needs to be repaired. Had his supervisor come by to look and offer a quote for a new system. Have not decided if to proceed as pricing is high and need to make decision.
My HVAC system required replacement. From the quote to install I was pleased with Bartlett’s attention to detail. I highly recommend Bartlett Heating & Cooling for your HVAC needs. The install team arrived early to begin the work, was courteous, took extra care in prepping, working, cleaning up after the install and…
Have been a customer for 20+ years. Always pleased with the service and professionalism.
They're always friendly, and they do a great job. Nothing to complain about here. And prices are fair. I've had several of my units replaced by Bartlett and they do my scheduled maintenance.
Chris was great to work with! He was very thorough in covering everything, allowing us to make the best decision possible. There was also no pressure - which put me at ease!
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
Update 4/4/25 - Tyler provided excellent service today for our maintenance visit. As always I highly recommend Bartlett if you have any HVAC needs. Update 10/16/24 - Bo came by on our 1st chilly day to do our maintenance and check our heating. As always he was awesome! Great guy to talk to and so meticulous about…
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Installation went smooth, delivered what they promised, installers were professional and focused on the job at hand. Two years in and everything's working fine. I really like the Infinity system. Maintenance visits seem thorough.
Bartlett has completed my semi-annual service. As usual, they have made thoughtful recommendations and replaced parts to keep my existing system going. They are always timely and professional.
Brett wAs hard worker with his.crew.very nice young man.I was very pleased with job he did.Brett and his crew were very pleasant.they cleaned up before they left.made sure the heating system was working before he left.I would recommend him should I need. anything in the future. GREAT JOB KEEP UP THE GOOD WORK.Margaret Mitchell sorry for misspelling BRENT
Excellent, as usual!
Professional, timely,quality work. Explains what they are doing and all the options for any concerns you may have. All the work and servicing of the system has been great.
Brent and his team were great! They showed up on time and were professional and respectful the entire time they were here. They did a great job of explaining our new HVAC system and walking us through all the things they did and answered all our questions. They left without a trace as well when they were done. We highly recommend them!
The technicians introduced themselves and were very professional explaining the work they would be doing. They worked efficiently and completed the job as predicted.
Excellent service, professional, on time. Bartlett team show up at morning and remove old unit and install new unit smoothly. After complete setup they test new system and clean nicely. Thanks Bartlett and Entire team.
Excellent company to work with. Sales crew was helpful and gave a no pressure quote with options for a lower cost system. They respected my wishes for a basic system without the bells and whistles and didn't try to upsell me or tell me I needed to replace functional equipment. Their quote was the lowest of the four…
Replaced all HVAC with new - great crew - very helpful answering all my questions.
Being in sales my whole life, this may have been one of the most impressive experiences I have ever had. I am not one who likes to have to bargain and shop around for the best deal. From the start, Karen was flawless. So genuine. Then Jeff came and was very honest and upfront with me. He didnt try to flaunt their…
Great techs that took care of the house and did a great install. They were fast and took time to explain and answer any questions I had. Glad I chose Bartlett for our full system replacement! Great interactions with all techs and scheduling personal!
Brent and Thomas were efficient, informative and did a great job
We've been Bartlett customers for years and have always been impressed with the company and the quality of the products and services they sell, but it wasn't until a couple of years ago that we finally signed up for their maintenance agreement. Waiting so long was a mistake. The peace of mind we have when it gets…
Bo has been our service tech for about a year and a half now and each visit he has provided the quality care and memorable experience you're looking for, but more importantly useful and applicable information. From patching a leaking duct causing major cooling loss in the Summer to ideas for optimizing air flow to…
Totally Awesome Sauce👍👍 Amazing service and got the job done quick. Ty and Blake thank you so much for a job done well. - Jay
Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
We love Bartlett for all the reasons mentioned above. They have taken good care of us for many years now. Wouldn't think of using any other company!
Excellent team. Terrific value. This is my third purchase.
I have used Bartlett Heating & Cooling, INC for years. Jerry and the office staff are amazing. Thanks so much for taking such great care of us over the years:)
We've been happy Bartlett customers for 5 years across two homes. We've hired Bartlett to install two different central HVAC systems, and both times the installation was incredibly professional and fast. I have a feeling that if we shopped around, we could probably find a company who could do HVAC work for cheaper,…
Bartlett heating and AC have been maintaining my HVAC system for several years and everything has been worry free. When my AC and furnace went out the last time it could not be repaired to last. Dusty from Bartlett came out to my house and helped me pick the best system for my house. The Carrier Infinity system…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
