Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for installation
Clear ✕108 customers reviewed a installation job here and rated it 4.97★. Most paid $1,000+ (category typical: $1.1k–$2.8k). For this job it ranks #1 of 36 HVAC contractors we track.
All 108 Google reviews tagged “Installation” · showing 40
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Bartlett heating and air just installed a new heating air system and did a great job. Excellent friendly service with a great price and Thomas did a great great job !
Nick helped with our HVAC replacement. They arrived on time. They removed the old unit, installed the new unit, and cleaned up very professionally.
Blake and his team came out today to do some major work for us, installing two new condensers, two new evaporator coils and one new Infinity thermostat. It was a big job but they were up to the task. The job was done efficiently and very well. At the end of their long day they made sure to put everything back in…
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
Carter and his colleague did a great job. Timely and efficient. Great cleanup and explanations.
Bartlett is unquestionably the best HVAC service and experience I have encountered. Wonderful staff who place utmost importance on excellent service, professionalism, and the quality of work. They have always been fair with pricing and wonderful attitudes. Mike provided excellent service! The Bartlett team is great all around.
The scheduled maintenance on my two AC units was outstanding as always. Bo did a thorough checkup on the units and replaced a weak capacitor on one unit. He also cleaned the drain lines and replaced the filters on both units. Bartlett employs the best people and has excellent service. I am adding to my last…
Everything was great except the price. I should have gotten estimates from other companies, but was ready to get it done so I signed before giving it enough thought. Almost $12k for a 2 ton unit installed. Everyone was very nice, they did a great job and I'm satisfied, except that after the fact I realized I…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Efficient and courteous; knowledgeable.
Rony was the only one out of 4 technicians that was able to get the new system running the way we wanted. He not only figured out how to do it, but he also spent time checking it out to be sure it was right. We are so glad you sent him to is.
Mario bid great.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Super Mario did a great job!
Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
The guys were great, answered all my questions and the installation looks clean and professional.
Kenny did a great job installing my new HVAC system. He was very professional and helpful. Would highly recommend.
Your service techs are always very professional, knowledgeable and friendly. And they always clean up after themselves.
I appreciate Marios professionalism and they go above and beyond!
Blake and Grant did amazing!! Very professional and talented!
First called them about a decade ago for service on our system, They have always been straight forward without being pushy or resorting to typical sales tactics. When the time came to replace our 23 year old unit, the promptly provided an estimate, were patient while we did our due diligence, and answered all of our…
They did a great job. From sales to install, wonderful experience.
Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You
Had a new unit installed. Everything was handled very well and professionally. We are happy with Bartlett who have have used for years.
I rarely write reviews, but I felt compelled to share my experience and highly recommend Barlett Heating and Cooling. I just watched the video Shannon presented, and everything she said applies, from the first contact with the salesman, Blake, to the final installation. They installed three units on one of the…
Bartlett has been our go-to HVAC service company for longer than I can remember. One of our AC unit’s (20 yrs old), needed to be replaced. Order placed on Wed, installed following Tues. very happy with the total process, including ordering, pricing, interest free payments, and of course the installation.
great job, on time, on schedule and clean up before departure
Bartlett came out for a blower replacement today, Evan was amazing and answered all my questions. Left me knowing what to expect and how to handle things. Very knowledgeable and always helpful. Would recommend Bartlett and Evan any time.
Thank you for the great service!
Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.
The Bartlett installation team were professional & completed the job neatly & within a reasonable timeframe.
We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…
We bought a new HVAC system through Blake on Thursday, had it installed on Monday and what was expected to be an 8 hour job, Blake and his helper got done in 6. They were on-time, professional, and incredibly accommodating, especially with having my two little boys around. His helper, in particular, went above and…
We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.
Bartlett has been great to work with from replacing our old HVAC and doing our regular maintenance. Everyone that we have interacted with has been helpful and easy to work with. I would highly recommend to anyone in need of HVAC service!
Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.
Thomas did a great job installing my new hvac
Great experience from beginning to end. They quoted a fair price, gave lots of options instead of just trying to upsell, and completed the work professionally. Would absolutely recommend Bartlett to anyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
