Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for installation
Clear ✕108 customers reviewed a installation job here and rated it 4.97★. Most paid $1,000+ (category typical: $1.1k–$2.8k). For this job it ranks #1 of 36 HVAC contractors we track.
All 108 Google reviews tagged “Installation” · showing 100
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Bartlett heating and air just installed a new heating air system and did a great job. Excellent friendly service with a great price and Thomas did a great great job !
Nick helped with our HVAC replacement. They arrived on time. They removed the old unit, installed the new unit, and cleaned up very professionally.
Blake and his team came out today to do some major work for us, installing two new condensers, two new evaporator coils and one new Infinity thermostat. It was a big job but they were up to the task. The job was done efficiently and very well. At the end of their long day they made sure to put everything back in…
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
Carter and his colleague did a great job. Timely and efficient. Great cleanup and explanations.
Bartlett is unquestionably the best HVAC service and experience I have encountered. Wonderful staff who place utmost importance on excellent service, professionalism, and the quality of work. They have always been fair with pricing and wonderful attitudes. Mike provided excellent service! The Bartlett team is great all around.
The scheduled maintenance on my two AC units was outstanding as always. Bo did a thorough checkup on the units and replaced a weak capacitor on one unit. He also cleaned the drain lines and replaced the filters on both units. Bartlett employs the best people and has excellent service. I am adding to my last…
Everything was great except the price. I should have gotten estimates from other companies, but was ready to get it done so I signed before giving it enough thought. Almost $12k for a 2 ton unit installed. Everyone was very nice, they did a great job and I'm satisfied, except that after the fact I realized I…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Efficient and courteous; knowledgeable.
Rony was the only one out of 4 technicians that was able to get the new system running the way we wanted. He not only figured out how to do it, but he also spent time checking it out to be sure it was right. We are so glad you sent him to is.
Mario bid great.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Super Mario did a great job!
Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
The guys were great, answered all my questions and the installation looks clean and professional.
Kenny did a great job installing my new HVAC system. He was very professional and helpful. Would highly recommend.
Your service techs are always very professional, knowledgeable and friendly. And they always clean up after themselves.
I appreciate Marios professionalism and they go above and beyond!
Blake and Grant did amazing!! Very professional and talented!
First called them about a decade ago for service on our system, They have always been straight forward without being pushy or resorting to typical sales tactics. When the time came to replace our 23 year old unit, the promptly provided an estimate, were patient while we did our due diligence, and answered all of our…
They did a great job. From sales to install, wonderful experience.
Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You
Had a new unit installed. Everything was handled very well and professionally. We are happy with Bartlett who have have used for years.
I rarely write reviews, but I felt compelled to share my experience and highly recommend Barlett Heating and Cooling. I just watched the video Shannon presented, and everything she said applies, from the first contact with the salesman, Blake, to the final installation. They installed three units on one of the…
Bartlett has been our go-to HVAC service company for longer than I can remember. One of our AC unit’s (20 yrs old), needed to be replaced. Order placed on Wed, installed following Tues. very happy with the total process, including ordering, pricing, interest free payments, and of course the installation.
great job, on time, on schedule and clean up before departure
Bartlett came out for a blower replacement today, Evan was amazing and answered all my questions. Left me knowing what to expect and how to handle things. Very knowledgeable and always helpful. Would recommend Bartlett and Evan any time.
Thank you for the great service!
Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.
The Bartlett installation team were professional & completed the job neatly & within a reasonable timeframe.
We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…
We bought a new HVAC system through Blake on Thursday, had it installed on Monday and what was expected to be an 8 hour job, Blake and his helper got done in 6. They were on-time, professional, and incredibly accommodating, especially with having my two little boys around. His helper, in particular, went above and…
We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.
Bartlett has been great to work with from replacing our old HVAC and doing our regular maintenance. Everyone that we have interacted with has been helpful and easy to work with. I would highly recommend to anyone in need of HVAC service!
Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.
Thomas did a great job installing my new hvac
Great experience from beginning to end. They quoted a fair price, gave lots of options instead of just trying to upsell, and completed the work professionally. Would absolutely recommend Bartlett to anyone.
Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!
Marvelously professional installation of two Premier One Air Purifiers and two NuShield iWave Air Ionizers. The installations were performed precisely as described and there were no changes to the original quote. Moreover, the new equipment placements were precise and clean - the sure sign of a skilled professional.…
I called Bartlett about replacing my 20 year old hvac. They sent out Blake , who quoted me a new hvac and explained everything. Blake was great, he addressed all of my concerns and answered all of my questions 👍
Thomas and crew were kind, polite, professional, and tidy. Overall it was a fantastic experience. Will definitely be using Bartlett again!
Great install. Won’t use anyone but Bartlett for my HVAC needs.
Josh gave us professional service. He explained an option which enhanced the performance of our AC. He serviced our unit and it is indeed running more efficiently. Thanks, Josh, for your personal attention to our needs.Addional services were r ceiv d same n late a January of 2026. Brent Bowman and his crew…
Excellent Service. Jacob, Hector, and Blake took great care of us and left the place cleaner than they found it.
Originally, we were only on a maintenance plan. However, when we were ready to install our new unit, we chose Bartlett after gathering quotes and investigating the other suppliers. So glad we did!! The installation team was very professional. They were on time! They were very communicative and thorough. We were…
Mitchell did a great job providing thorough annual service for the heating and air system. He identified a problem and offered solutions for it. He's a really nice guy to work with and explained everything in great detail. Brent and Thomas did a great job installing my 2 new furnaces. They arrived on time and…
The Bartlett Heating & Cooling team did an amazing job installing my two new HVAC systems. The four guys were knowledgeable, professional, and detailed. Brent, the team leader, kept me informed during the entire installation and answered all of my questions. Thank you, Bartlett Heating & Cooling for exceptional…
Fast and friendly service. Technician was thorough in his work, and clean up when done. Very satisfied.
The clubhouse at our HOA recently had a new HVAC system installed. Bartlett Heating and Cooling did an outstanding job and left the premises in pristine condition. Brent and Carter were the two service technicians that completed the initial estimate and final installation. They were knowledge, professional and…
There is no doubt that Zach knew what he was doing. Gave us info on what needs to be repaired. Had his supervisor come by to look and offer a quote for a new system. Have not decided if to proceed as pricing is high and need to make decision.
Josh at Bartlett Heating & Cooling is a fantastic service tech. Very professional and knowledgeable. I would not hesitate using Bartlett for HVAC maintenance and repair work. Have used them for years and am very pleased.
The team was prompt, courteous and completed the job ahead of time.
Have been a customer for 20+ years. Always pleased with the service and professionalism.
They're always friendly, and they do a great job. Nothing to complain about here. And prices are fair. I've had several of my units replaced by Bartlett and they do my scheduled maintenance.
Chris was great to work with! He was very thorough in covering everything, allowing us to make the best decision possible. There was also no pressure - which put me at ease!
Fabulous to work with! They remind/alert me when it is time for service and are very accommodating. Bo has been coming to service our house for years! And now Stephen! Very professional, knowledgeable and friendly.
Bartlett Heating & Cooling does our twice yearly maintenance and recently installed a new system. We really enjoy working with them and appetite prompt response times and attention to detail.
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
Brent and team arrived on time and completed work earlier than expected. They were professional and friendly and left my home like they found it.
The BEST customer service I have had in a LONG time. Bartlett is locally owned and operated. Their technicians, salesmen, and customer service reps are the kindest and most honest people I've worked with in AC and Heating! I switched from CoolRay because we needed a new AC and CoolRay quotes us 3K MORE than Bartlett…
Update 4/4/25 - Tyler provided excellent service today for our maintenance visit. As always I highly recommend Bartlett if you have any HVAC needs. Update 10/16/24 - Bo came by on our 1st chilly day to do our maintenance and check our heating. As always he was awesome! Great guy to talk to and so meticulous about…
Bartlett is the real deal! Super timely and professional. We have been so pleased with the HVAC unit that they installed at our house, as well as the service that they have done on it since then. Much cheaper than Coolray when we got the quotes. High quality service! Gene is an outstanding and professional…
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Bartlett has completed my semi-annual service. As usual, they have made thoughtful recommendations and replaced parts to keep my existing system going. They are always timely and professional.
Brett wAs hard worker with his.crew.very nice young man.I was very pleased with job he did.Brett and his crew were very pleasant.they cleaned up before they left.made sure the heating system was working before he left.I would recommend him should I need. anything in the future. GREAT JOB KEEP UP THE GOOD WORK.Margaret Mitchell sorry for misspelling BRENT
Bartlett Heating & Cooling is excellent. They provide oustanding service. Our technician Bo is particularly awesome. He is super knowledgeable, exceedingly pleasant and always on time. We trust Bo and Bartlett with the air quality in our home. Thank you Bo!
From start to finish, this was a great experience. Every person I have talked to at Bartlett has been kind, knowledgeable and incredibly helpful. I got 10 different quotes and felt the most comfortable all around with Bartlett. Their quote seemed to be the most comprehensive and the “best bang for the buck” so to…
Great experience all around!
Professional, timely,quality work. Explains what they are doing and all the options for any concerns you may have. All the work and servicing of the system has been great.
Excellent service, professional, on time. Bartlett team show up at morning and remove old unit and install new unit smoothly. After complete setup they test new system and clean nicely. Thanks Bartlett and Entire team.
We had a great experience with Bartlett Heating & Cooling. We have two additions on our house that did not have heat or A/C and wanted to find a solution to help with heating and cooling. From the first call in to their office, to the quote then to the installation team, these folks are top notch. Professional,…
Chris has been my service tech for years. I cannot say enough good things about Chris and Bartlett HVAC. Chris is always on time, very knowledgeable, very professional, and a great problem solver. If there is a problem to be addressed, he always gives several options and helps you make the right decision for your…
We've been Bartlett customers for years and have always been impressed with the company and the quality of the products and services they sell, but it wasn't until a couple of years ago that we finally signed up for their maintenance agreement. Waiting so long was a mistake. The peace of mind we have when it gets…
Bartlett technicians did an excellent job of replacing the old flue pipe from 1955 with a new metal flue pipe. They put the new pipe all the way from the furnace in the basement out the roof and installed a new cap. The job was done very well. Everyone was very professional and polite. They worked together and…
I had a HVAC installed. I was very please how smoothly it went. The installers were very professional. I would highly recommend them!
Exceptional company. We have used Bartlett for several years and never been disappointed. Besides regular maintenance they have completed several repairs for us and installed new equipment. They have also responded to a couple of emergency weekend calls. Everyone is friendly, professional, responsive, and…
They did a great job.
Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
Excellent team. Terrific value. This is my third purchase.
Brent & Blake were awesome as we're Ron & Vidali !! I will highly recommend to all!!
I have used Bartlett Heating & Cooling, INC for years. Jerry and the office staff are amazing. Thanks so much for taking such great care of us over the years:)
Bartlett was AMAZING! They were incredibly professional, came in on time, respected me and my house with plastic shoe coverings and masks. They were incredibly helpful and will recommend them to anyone else who needs HVAC fixed.
I always love working with Bartlett. The team in the office is always responsive and professional. Our service person was Terrance this time around. Terrance was polite, professional, and knowledgeable. It's always great to work with an expert. Really appreciated his and the office's response to Covid and the social distancing measures in place. Thanks!
I have been a Bartlett customer for many years and will continue to be one for as long as I have needs for heating and cooling services. All Bartlett employees are courteous, professional, knowledgeable and respectful. It is a pleasure to be a customer of such a well-run, respectable company.
Bartlett heating and AC have been maintaining my HVAC system for several years and everything has been worry free. When my AC and furnace went out the last time it could not be repaired to last. Dusty from Bartlett came out to my house and helped me pick the best system for my house. The Carrier Infinity system…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
