Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for repair HVAC
Clear ✕37 customers reviewed a repair HVAC job here and rated it 4.89★. Most paid $1–200 (category typical: $236–$840). For this job it ranks #23 of 51 HVAC contractors we track.
All 37 Google reviews tagged “Repair HVAC” · showing 20
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Mario bid great.
Jessy did a fabulous job checking out our HVAC system. He was quick and courteous. Look forward to seeing him again in a few months!
Bo provided excellent service for my biannual maintenance today. He did a great job with explaining the issues he encountered with my 16 year old system and was honest with his recommendations. I have used Bartlett for HVAC maintenance for the past several years and will continue to do so because they are honest and…
Jordan was great and explained the issues we had. He gave many pricing tiers depending on how much we could spend to fix the issues in our home.
Bartlett Heating & Cooling does our twice yearly maintenance and recently installed a new system. We really enjoy working with them and appetite prompt response times and attention to detail.
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
I have used Bartlett for more years then I can remember and have never had the slightest reason for criticism. From the office staff to the service tech, everyone I have ever dealt with has been courteous, professional and competent! And speaking of the technician, Jerry Jenkins is the BEST! He is like a member…
From the Company Owners to Bailey (customer rep) to Joshua (the tech), the experience is amazing and it's clear they care about their customer relationships and building long-term trust. Communication was great and they've always been on time within a reasonable two hour window. When I had an AC emergency they…
Excellent, as usual!
Bo was courteous on time and very knowledgeable, plus a great bee catcher
Bartlett’s put my mind at ease with my HVAC needs
New to the area last spring and used Nextdoor to find a recommended HVAC service to help with issues I was having cooling my newly purchased townhome. Bartlett came up and after speaking with their super kind front office person, Josh was soon to arrive, inspect, troubleshoot, and resolve my HVAC problem. He was…
First time calling Bartlett, but they'll be my go to company now. Excellent service and value. Honest techs. It's hard to find that combination.
Knowledgeable, punctual, friendly, & no up-selling. Competitive prices provided on what is needed & since many parts are on the truck, most likely multiple appts aren’t needed to take care of one simple issue. Glad we came across this company & agree with all the other great reviews. Bo is great- we’ll be requesting…
I could not be happier with hiring this family owned business for my HVAC replacement. From sales to installation, Bartlett's is an Excellent Service Provider. Thank you all.
Excellent customer service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
