Is Bartlett Heating & Cooling any good?
Our verdict: solid, not standout — #24 of 67 HVAC contractors, better than 64%. Customers single out its track record and accountability; craft & service is where it trails.
Track record — better than 89% of peers
Accountability — better than 89% of peers
Reliability — better than 80% of peers
Value — 20th percentile
Craft & service — 12th percentile
Bartlett Heating & Cooling for thermostat repair
Clear ✕9 customers reviewed a thermostat repair job here and rated it 5.00★. For this job it ranks #14 of 40 HVAC contractors we track.
All 9 Google reviews tagged “Thermostat repair”
I’d previously enrolled in Bartlett Heating & Cooling for its system tuneup & preventative maintenance program. I noticed water in my (safety) drain pan. I called on a Friday and on Saturday morning, Jason Kominoth showed up to serve as our service technician (as we had guests coming for the wknd). Jason took the…
Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.
Recently Technician , Joshua Ellis from Bartlett Heating and Cooling , came on same day that I received notice of a potential problem with my newly installed system. Josh, who is always pleasant and extremely thorough, quickly solved the problem and gave me troubleshooting advice. The entire staff has…
So grateful for Tom's quick response to our AC situation. He dug into the issue and got resolved and saved us more days of frustration. Absolutely will refer him to our neighborhood.
Exceptional company. We have used Bartlett for several years and never been disappointed. Besides regular maintenance they have completed several repairs for us and installed new equipment. They have also responded to a couple of emergency weekend calls. Everyone is friendly, professional, responsive, and…
Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
Tommy from Bartlett Heating & Air was exceptional!! He was friendly, knowledgeable & thorough. I felt valued as a customer as he spent several hours at my home working to resolve my problem. Tommy answered my numerous questions and never made me feel like I was a burden or annoying him. He went above and beyond to…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bartlett Heating & Cooling
Is Bartlett Heating & Cooling good?
Yes by most measures: 5.0★ from 2,539 Google reviews and an Experts Score of 58/100 (grade C), #24 of 67 HVAC contractors we track. 0.3% of reviews in the last two years were 1–2★ (category average 2%).
How much does Bartlett Heating & Cooling charge?
Customers reported a typical bill of $317 (middle half $114–$1.1k), 2% below the HVAC contractors median of $322.
What do customers hire Bartlett Heating & Cooling for?
Mostly HVAC system maintenance (876), HVAC system repair (317), a/c system maintenance (158), heating system maintenance (106).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
