Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Bartlett Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Bartlett Heating & Cooling

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 2,539 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bartlett Heating & Cooling is better than 78% of HVAC contractors.B
78
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bartlett Heating & Cooling is better than 80% of HVAC contractors.A
80
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bartlett Heating & Cooling is better than 12% of HVAC contractors.F
12
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bartlett Heating & Cooling is better than 20% of HVAC contractors.D
20
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bartlett Heating & Cooling is better than 51% of HVAC contractors.C
51
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bartlett Heating & Cooling is better than 89% of HVAC contractors.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bartlett Heating & Cooling is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Bartlett Heating & Cooling for 8 kinds of job.

Bartlett Heating & Cooling for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$652–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 32

All 9 Google reviews tagged “Ductless heating & A/C services”

JoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company to work with! Highly recommend!!

A/C system maintenanceCleaningHVAC duct & vent installation
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brett wAs hard worker with his.crew.very nice young man.I was very pleased with job he did.Brett and his crew were very pleasant.they cleaned up before they left.made sure the heating system was working before he left.I would recommend him should I need. anything in the future. GREAT JOB KEEP UP THE GOOD WORK.Margaret Mitchell sorry for misspelling BRENT

HVAC system maintenanceInstallationHeating system installation
SusannLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Guys were great and Bartlett is AMAZING!

Ductless heating & A/C servicesHeating system repair
Kylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with Bartlett Heating & Cooling. We have two additions on our house that did not have heat or A/C and wanted to find a solution to help with heating and cooling. From the first call in to their office, to the quote then to the installation team, these folks are top notch. Professional,…

Ductless heating & A/C servicesInstallation+ Punctuality+ Professionalism
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best company ever! We always receive exceptional service . They have installed 2 AC systems for us & have provided maintenance service on both. I would highly recommend Bartlett . They truly care!

Ductless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Alberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Punctuality+ Professionalism
PaulLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Price

$317-2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 64%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance876$37–$292
HVAC system repair317$192–$955
A/C system maintenance158$54–$441
Heating system maintenance106$54–$292
Installation105$1.1k–$2.8k
Install AC87$1.5k–$3.2k
Heating system installation80$1.4k–$2.8k
A/C system repair73$209–$880

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