Analyzing 5,405,4785.4M ReviewsFor 14,53414.5K Experts

Experts Reviews · Company report
Bartlett Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Bartlett Heating & Cooling

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 2,539 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bartlett Heating & Cooling is better than 78% of HVAC contractors.B
78
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bartlett Heating & Cooling is better than 80% of HVAC contractors.A
80
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bartlett Heating & Cooling is better than 12% of HVAC contractors.F
12
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bartlett Heating & Cooling is better than 20% of HVAC contractors.D
20
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bartlett Heating & Cooling is better than 51% of HVAC contractors.C
51
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bartlett Heating & Cooling is better than 89% of HVAC contractors.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bartlett Heating & Cooling is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Bartlett Heating & Cooling for 8 kinds of job.

Bartlett Heating & Cooling for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939

All 2 Google reviews tagged “HVAC duct & vent cleaning”

MaryLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I appreciate Marios professionalism and they go above and beyond!

Customer photo from Mary's review
Paid $1,800–2,000Reasonable priceHVAC system maintenanceInstallationHeating system installation
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism

Price

$317-2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 64%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance876$37–$292
HVAC system repair317$192–$955
A/C system maintenance158$54–$441
Heating system maintenance106$54–$292
Installation105$1.1k–$2.8k
Install AC87$1.5k–$3.2k
Heating system installation80$1.4k–$2.8k
A/C system repair73$209–$880

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