How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBartlett Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,539 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Bartlett Heating & Cooling for 8 kinds of job.
Bartlett Heating & Cooling for HVAC system maintenance
Clear ✕All 884 Google reviews tagged “HVAC system maintenance” · showing 280
We had our regular Fall check of our system with our regular HVAC tech, Mitchell. He is always pleasant and courteous, plus he has demonstrated more than once when servicing our HVAC that he really knows his stuff. He previously dealt with a leak due to a cracked drainage pipe from one of our two units. Mitchell is…
Willie was knowledgeable, polite, and quick. He analysed the problem with my gas heater for the upstairs zone, and replaced the filter which had become clogged with dust and lint. I would recommend Bartlett to anyone here in Marietta.
Technicians and office staff are always courteous and efficient. Willie Richardson was able to quickly diagnose and repair my A/C system. He explained things thoroughly and took care of it expeditiously. 5-stars.
Had an amazing experience with Bartlett Heating & Cooling today! We have original builder grade units that have finally had enough and need to be replaced. Mario and Jeff did an amazing job on explaining the situation and showing us the details of everything! They both then sat down and explained our options and…
I gave Quint the maintenance plan agreement and thought I had paid for it when I gave him my credit card. But I think I only payed for the filter. He left the agreement on my . table. How do you want me to pay for the agreement
Five star service. Great all around. Bo was really nice.
Evan from Bartlett was amazng. He did a thorough inspection of heating systems and valuable recommendations.
Stephen and Sean were amazing! Came to give our HVAC units a tune up before heat season. They were incredibly thorough and detailed in their debrief afterwards. The state of our systems with all suggested services were explained in detail. I loved how at no point in our appointment did I feel pressured to go through…
Jeff was considerate and courteous in his delivery of the quote for options on the recommended system replacement. Understood that this was an unexpected situation.
UPDATE: Jesse performed our semi-annual maintenance thoroughly with care. Chris and the Bartlett team are great! Performed my semi-annual service promptly and efficiently. While performing the routine maintenance, he noted a few other items (condensation, dirty blower after construction, and recommended HEPA…
Mike was great. Very detailed explanations.
Stephen was an excellent technician. He identified my issue quickly and explained everything to me in a professional manner. He was very courteous and kind. He did my maintenance and repaired my unit. He was on time and cleaned up afterwards.
Re-charged A/C and adjusted furnace WC pressure. Perfect job. Very courteous, on time, and knowledgeable. I’ll be using them, and hopefully Kyle, next time I need service.
Mario and Sean did above and beyond!
I’ve been using Bartlett for the last couple of years and have loved having them. Stephen is as just out for my annual check up and was great. Highly recommend him and them.
Willie was efficient, pleasant and trustworthy. It does still feel like I am paying my HVAC contractor $170 to come to my home to find all the things they can offer to replace or upgrade vs simply serving my units. The only “service” I felt was offered was to install new filters (which I supplied and can do myself)…
Bartlett Heating & Cooling is very reliable and always does great work. Our heating system started making concerning noises when the temperature outside started to drop and they were able to get us an appointment quickly. Wilder on the phone was super helpful and made scheduling easy, and our technician Stephen was…
Bartlett continues to be a company I don’t hesitate to recommend to friends. Today Kyle was here for a service call and was knowledgeable and professional. Did a thorough job and answered all my questions.
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Trust Jeff, so knowledgeable and willing to explain various options and add his professional advice. It's why we went with Bartlett and will likely purchase one more unit soon.
Jesse is a good guy and did a fine job. Would ask for him again. .
Willie our technician was wonderful to work with! He was efficient with his time and did a great job servicing our HVAC systems.
Gene did a wonderful job. He was kind, thorough, and professional. He took the time to explain everything to me and even showed me pictures so I could understand everything that needed to be done.
Everything went well for first time maintenance visit. Wanted to star from a baseline after purchasing property in early 2026. Replacing worn out capacitors and switches was expected since we did not know when previous maintenance was done. Everything was completed well and system was good.
Great service, very professional and informative!
Great job! The technicians explained everything and were very personable.
Quinton was informative, pleasant and worked diligently. Awesome service!!
Mike Dorn was an amazing technician. He made sure I understood what was needed before he completed the work and went above and beyond. Highly recommend.
Gene is fantastic! He provides friendly, quality service every time he visits. We have been calling him for years and are never disappointed.
Zack was an excellent reflection on Bartlett. Thanks for his personality and competencies
Stephen was extremely knowledgeable and helpful.
Erice was thorough and professional, highly recommend!
Bartlett heating and air just installed a new heating air system and did a great job. Excellent friendly service with a great price and Thomas did a great great job !
Great service and always helpful with what we need.
Great as always
The team did excellent work and kept me notified during the process. Really well done Wally and Mike crushed it today. .
Mitchell was incredibly professional, thorough, and detailed. Will absolutely return to Bartlett.
He exceptionally skilled in mechanical and technical work. He did a good job in adjusting the thermostat and restoring the AC to functioning again.
Love Jerry's expertise and superb customer service. Nothing but good things to say.
Willie and Jason were very friendly and professional. Willie answered all of my questions, and was patient in explaining. I am happy to have chosen Bartlett!
Jason always does great work. Always pleasant and enjoys my little dog too! Came today and as always pleasant and does great work. And my pup was very happy to see him too!
The always do a wonderful job. I wouldn't trust anyone else
Technician (Stephen) was very courteous and knowledgeable
Mike and Wally were awesome and very knowledgeable!
Evan was very thorough and explained everything
I received excellent maintenance service from Rony yesterday . He checked my heating and air system thoroughly and answered all my questions, especially regarding AC maintenance scheduling and specifics regarding changing temperature settings for Fall weather, with helpful detail. He represents the company well…
Mike was so friendly and did a very good job taking care of our units for the winter. Changed filters and also replace batteries in the thermostats. Great guy. Thank you
Excellent technician!! Friendly and knowledgeable.
James and Jacob performed a very professional job of replacing our HVAC system.
New HVAC installed and all went smoothly. The install team did a great and efficient job - couldn’t even tell they had been there after they left except for the new system we had installed, heat again!. Drop clothes kept everything clean. We’ve been using Bartlett for over 20 years and they never disappoint. Great service.
Gene Kelsey is the best. He is very detailed with his work. I appreciate how he has taken care of my units.
Great service as always
I had a wonderful first experience with Bartlett. Mike was very thorough, took pictures, and took the time to explain what needed to be done with my heating/cooling system. I appreciated being able to make an informed decision. I highly recommend Mike and Bartlett H&C!
Evan was very personable and thorough in working through all the issues.
Very knowledgeable technician and he took time to explain everything.
Quinton from Bartlett was great! He checked the furnace and changed out the filters, was quick and efficient and was not afraid of the dog (which is helpful). I Bartlett and highly recommend them!
great service....great person...look forward to seeing him again. Rick & Lani Wemmers
We have only had great experiences with everyone we have encountered!
Zach did a great job handling my hvac maintenance. He was very thorough and took pictures of inside the machine/ductwork, pointing out time sensitive issues and concerns to address. Thanks for catching all that! Glad to have it all fixed and safe.
Thanks daejon for a great job. My system is secure with Bartlett!
Came to do a check and service of my heating system before I crank it on this winter. Verified system functionality and even checked there were no toxic gasses or leaks coming from the furnace
I’ve been a customer of Bartlett for over 30 years, they are always responsive and professional!
Excellent service and very efficient!! Stephen is great!
Erice is GREAT! Polite, informative and knowledgeable.
Bartlett Heating and Cooling is such a pleasure to do business with!!!! Customer service, scheduled maintenance and can’t say enough about Mitchell. He’s a great technician and representative for Bartlett. I always feel like I’ve been handled professionally with a small town family business feel. I'd highly…
I called with no AC and Zach came right out to fix it. Cooling now, thank you! James came the next morning with replacement coil and installed. I love these people! Part 2 is that I love Zach and I love Jeff. Only thing better is the 2 of them together.
Jason did an outstanding job. Excellent and courteous service. He took a great deal of time to explain things to us and help lead to make the decisions that were in our best interests. Many, many thanks, Jason.
Great timely service and explanation of service needs!! Definitely will use again!
Great service! Nice people...
I’ve been a customer of Bartlett Heating & Cooling for several years and continue to appreciate their excellent service. A special thank you to my service technician, Evan Weaver, for his thoroughness, attention to detail, and professionalism. Evan took the time to keep me informed throughout the service visit,…
Very polite nice young man who did his job and then some.
My technicuan was Mitchell Jenkins. He was very profressional and knowledgeable. He took the time to explain all the repairs to me. I would definately recommend him to my fruends and family.
Mario did a great job and provided great customer service!
Erice was an excellent tech. Good communication. Great service. Pleasant demeanor. Made great recommendations and was very thorough with my system checkout
Our experience with Bartlett has been amazing! Started with Holly who is so customer focused but crowning Jewel was Mitchell!!! He is an amazing technician! He was so thorough and knowledgeable! We had 4 units with lots of issues. He documented everything and explained it all. Stayed late to finish it until almost 8 PM. Thank you Mitchell!
Excellent maintenance service today by Donta. Meticulous check of the system. Have trusted Bartlett Heating & Cooling to maintain both heating and a/c for several years now and avoided issues thanks to their great care. Professional and responsive service. Recommend them highly.
Mario did an excellent job.
Mario was great. Very thorough and explained everything in terms I could understand. He seems very passionate about his job which is nice to find these days.
Erice did a great job! He was friendly and thorough! Thank you!
Bartlett Heating & Cooling technician (Bo) performed a winter maintenance on my HVAC system. He was very professional and keen to answer any and all questions I had. I will definitely ask for Bo as my technician.
I am using this guys second year and absolutely love it! Stephen is very professional and efficient! Thank you 😊
Bartlett Heating and Air is always exceptional. Their technicians are professional and knowledgeable.
Erice was amazing! So grateful for his hard work. He was here for as long as it took, even waiting here until a part arrived. Thank you!
Rony did a thorough job and a delight to have help us. He is a great technician .
Stephen diid my annual heating check up. Everything was found in great working order.
Great service, outstanding technicians.
Mike Dorn was great. He was professional and personable. Mike explained everything he did and answered all my questions. I recommend Mike and Bartlett Heating & Cooling. His trainee Shawn, was also very professional and personable. Mike gave me several options to improve and increase the efficiency of our heating and cooling system. Very thorough.
Erice was pleasant and thorough and let us know what he had checked and how things looked. Appreciated his attitude and thoroughness!
Mike Dorn was our technician. He was punctual polite, knowledgeable, and checked our system efficiently. I would recommend Mike for your maintenance needs.
Mario did a thorough job and explained issues with our aging furnaces well.
Timely, professional and helpful
Erice Redding did a great job - was very thorough.
Kyle just came for our 6-month service appointment. What a great team member! He gave us a call before he arrived, changed all our filters and explained all of his recommendations to lengthen the life of our system. He was so personable and friendly. Great service from a knowledgeable team member.
Very professional, highly recommend!
Donta came out today and did a thorough maintenance on our HVAC units to keep them running well but also to prevent future issues. Very personable and knowledgeable.
Mario did a great job. Quick, reliable and knowledgeable. Thanks!
Great work Mike did a great job!
Gene is the most knowledgeable mechanic. His work is always done perfectly.
Mike Dorn was very helpful! We’ve been using Bartlett for a few years now and are always pleased with their support.
Great service and a very responsive team! Rory and Jason were wonderful!
Evan was thorough, explained everything he was doing as he conducted the appointment, and did an exceptional job inspecting and cleaning my furnace!
Bartlett is unquestionably the best HVAC service and experience I have encountered. Wonderful staff who place utmost importance on excellent service, professionalism, and the quality of work. They have always been fair with pricing and wonderful attitudes. Mike provided excellent service! The Bartlett team is great all around.
Gene Kelsey did a great job today!
Mike Dorn is fantastic. He showed up, was professional, friendly, and informative. Did a thorough analysis of our HVAC and help us understand what’s happening. Was helpful, communicative, and honest about unit health, essentials, and nice to haves. Great service
Kyle was a very knowledgeable, professional with an amazing personality who could make the difference
Techs are always friendly and knowledgeable. Been using Bartlet several years for our HVAC PM and any work that needs to be done. Would highly recommend!
Stephen went above and beyond during the check up. Friendly, personable, prompt, and professional would describe our experience with Stephen. Made signing up for the labor warranty very seamless! Thanks Bartlett!
Zach arrived on time, was professional and courteous, and clearly explained the issue and the repair options before doing any work. It’s refreshing to find an HVAC company that is knowledgeable, honest, and easy to work with. I would definitely recommend them to anyone needing heating or air-conditioning service.
Willie was very professional, and at the end, explained all his findings to me and made sure I feel understood my options as well as showing me actual photos Of problem areas.
Edit: Apparently this company was bought out in 2025 and now like to employ predatory scare tactics to sell you products and services you dont need. Do not believe the reviews and BBB score, the name means nothing anymore. On a routine service call they spent 3 hours in my house, having to call in a product manager…
Gene always does a great job maintaining our HVAC systems. He shows up on times and really goes above and beyond. Highly recommended.
Donta was great! On-time, friendly and answered all my questions. I always feel pretty good about this company’s techs! Top Shelf!
Jason did our HVAC service and he was amazing! He went above and beyond for us, documenting everything and explaining everything thoroughly- making sure we understood every issue and why he recommended what he did. He takes pride in his work and I can't recommend him enough!
Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…
Evan was very thorough. He explained everything so that it could easily be understood. Great representation for the company.
Prompt service with sensible recommendations. Mario was my technician and did a thorough job servicing my system, and provided a professional installation of the UV light add-on. He was polite and great with my dog as well!
Brent and his team arrived on time and did an outstanding job replacing both of my HVAC units. Everybody was friendly, professional and extremely respectful of my home while they were working. Brent took the time to go over everything with me and explain my new systems. The level of work is of the highest quality…
Very polite, efficient, and informative technician with good results
Mike did an excellent job maintaining our system today, and in explaining the available options for additional work and upgrades.
On time. Communicated scope of work. Respectful of my home. Did not rush. No charge under contract.
We have used Bartlett for years and have always had a great experience. Everyone that has come out is professional, courteous, and thorough.
5 stars to Mario on performing my 6 month HVAC (heating) check up. He pointed out a couple preventive items to consider, which I certainly will. Totally happy with the work done and the suggestions. Look forward to his return!
Stephen is so friendly and efficient! Thanks guys!
Service was covered under warranty
I have been a Bartlett customer for several years and have always been pleased with the level of service provided. And once again today, Kyle Rock, the tech who did my Winter Maintenance, went above and beyond! He explained the reasoning behind his recommendations but was not a pushy salesman. That is SO…
Jesse did a great job !
Jesse did a very efficient job! He made valid suggestions! He is very nice and courteous!
Good information and fast service. Very helpful and professional
Bartlett is always helpful, respectful, and professional. Great company with unparalleled customer service.
Thorough, capable. Made sure that we knew what was taking place.
Mike Dorn was very friendly and helpful. He gave detailed explanations of what was happening with our system. He was thorough and did a great job with our repairs. We look forward to working with him in the future!
Great service, on time, very helpful and did a quick job. Donta was able to do it all with ease.
Quinton is very professional and knowledgeable. He is very service oriented and thoughtful about getting the answers you need.
Gene is a great tech. Friendly and knowledgeable!
Evan did a great job and spent time making sure I understood issues and solutions that made sure our HVAC was running efficiently and safely.
Quick and efficient!
Bo did a great job! Prompt and advised us of ETA. Very thorough in explaining everything!
The scheduled maintenance on my two AC units was outstanding as always. Bo did a thorough checkup on the units and replaced a weak capacitor on one unit. He also cleaned the drain lines and replaced the filters on both units. Bartlett employs the best people and has excellent service. I am adding to my last…
Bartlett has handled all of our HVAC needs since we moved here 8 or 9 years ago. Honestly, we could not be more happy. Stephen was just out here doing our fall checkup on the heating. Not only is he a nice guy and very thorough, but he even noticed a drip from our water heater that I never would have noticed until…
Great listener and really thorough
Stephen is Nice, professional, arrived on time and called before he came. I love this company.
Errice was great! Quick, efficent and quiet. Could not have been easier less obtrusive..
The installation technicians did an excellent job. When the work was completed I couldn't even tell that they had been there.
Zach arrived on time, did a great job, and communicated clearly with us.
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Efficient and courteous; knowledgeable.
Evan showed up promptly, gave me his business card and got right to it and he was out there in the heat helping us so we can cool down.. our AC has been down for 2 days and we are at a solid 87... And now it's slowly going down. Greatly appreciated The service s Diamond appreciates it. Thank you for your help
Gene has been taking caring of our systems for many years and has never failed to give excellent service. We trust his recommendations and opinions. SB
He did a great job!
Steven Garcia did a phenomenal job at diagnosing the system, providing feedback, and great communication. Definitely a profesional. I recommend paying the fee for a check… it’s great insurance. Recommend Bartlett heating and cooling for anyone on the fence. Thanks again!
Same great company, same excellent customer service, just a new technician. Nervous to interact with a new technician after six or seven years, but Mitchell Jenkins was great! Thorough review of our system since it was new to him and Patiently walked us through his recommendations for our old HVAC system without…
Very detailed and attention to details
Excellent courteous and competent!
Jason provided amazing customer service! I highly recommend requesting Jason from Bartlett Heating & Cooling to service your HVAC.
It was as our first time using Bartlett Heating & Air. What a POSITIVE experience. Our tech, Jason was even early! So nice! He was so professional and very very detailed. Took his time to explain and show in pictures everything involved with our repairs and servicing. Highly recommend.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
My planned maintenance with Jacob went great today! He was also very good with my dog! Thank you Bartlett!
Excellent explanation of all services.. Did not try to upsell me with things I don't need. Thank you Bartlett... I would like to add that I had 2 furnaces replaced in a very small space. The crew was very patient and never complained about the very tight constraints of the job. Everything was explained to me step by…
Stephen was great!!!
Bartlett Heating and Cooling has handled our annual maintenance for years, and their service is always top-notch. Our technician, Erice, came out for our latest checkup and was incredibly thorough.
Mario, did an outstanding job. He was very kind, respectful, and knowledgeable. Thank you for servicing our home.
Very fast, great service. Stephen was very nice
Thoroughly explained what he was installing and refreshed us on the difference it will make throughout the house. Even took pictures of upstairs and down to show my husband the system because he is wheelchair bound. Professional, knows his stuff and polite. Excellent service.
Great attention to details and explanations on the system needs. Our State Farm office will be using Bartlett heating & cooling for all our hvac needs. Thank you Mario
Great customer service!
Jesse came and serviced my system today. He was the ultimate professional. Very kind and did great work
Bartlett is a great company. We've used them for years for our system maintenance. Wouldn't go anywhere else for HVAC. Romy is a great service technician too. He got us all squared away with a problem we were having the same day!
Excellent service.
Very nice
Donta was great. Love his friendly, professional service.
Stephen did a great job doing a maintenance check on both of AC units and explained everything!
Jesse was solid
Mike was great! Very professional, courteous, and thorough. And we are both Mariners fans!!!!
I have used Bartlett’s Heating and Air Conditioning Company for at least 20 years. They are an excellent company, customer service is amazing. They never disappoint. Their technicians are professional, very knowledgeable, and extremely nice. I highly recommend them.
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
A big thank you to Evan Weaver, the service technician, whose friendly approach and excellent work made the experience outstanding.
Kyle was great! Professional and explained everything well.
Kyle was great.
Bartlett is the best in the biz! Technicians are always friendly and professional!
Bo was excellent! Seeing I didn’t need a new filter he didn’t replace it and focused on something that needed attention.
Prompt response, friendly, professional, and knowledgeable. Highly recommend.
Quinton was great. He clearly explained everything, listened to my concerns, and took pictures to show me the completed work. Highly recommend!
Mario did a great job
My AC stopped working last night. I made an appointment online for this weekend they then texted me and said to call. I called and got an appointment for the same day. The technician Bo was extremely nice and happy to help teach me what I didn’t understand. All around great experience but I will ensure I keep using Bartlett thanks to Bo.
Josh Ellis brings a high level of valuable technical expertise to his work, as exemplified by his detailed invoice/report that analyzed our aging heat pump system. Josh's clear and concise verbal explanation of his findings enabled me to decide to replace it. Our new Amana configuration recommended by Josh that was…
Steven troubleshooting the problem quickly and discovered the Thermostat had failed. He replaced that quickly and tested the system thoroughly. He helped me download the correct mobile app and provided guidance about functionality and made recomendations for most efficient cooling. He also located a damper arm that…
Evan was very thorough and explained the process in detail.
Mario was awesome. Super personable, thorough, and on time.
Bo was great. Good communication and thorough work.
Mike was beyond awesome! Highly recommend Bartlett
I had a great experience with my recent HVAC repair, thanks to Mario. He was extremely thorough with his inspection and took the time to explain everything clearly. He was very knowledgeable, professional, and genuinely helpful throughout the entire process. Mario also worked with me to find the right deals and…
Jesse is very professional and helpful. He arrived on time and was very polite and friendly. He did a full system maintenance for our HVACs and we are very happy with the service.
Quinton did a great job maintaining my heating and cooling system, and I'm glad to be a customer of Bartlett Heating & Cooling. Thank you!
I had my usual A/C check today and added some extra items to improve functionality of my systems. I always get good service but today I had Kyle as my service person. He was wonderful! He was very nice, extremely helpful and so friendly and polite to this old lady. In addition…there was a slight boo boo and I…
Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.
Mario did a great job explaining his work today. Great customer service.
Evan and the rest of the Bartlett Team is always awesome to work with. They communicate thoroughly, are always respectful of our house, and are never pushy about repairs but instead focus on education. 10/10
Great service, had good recommendations for what our home needed.
We have utilized Barlett for over 3 years. Their service has always been extremely good. They are very good at sending out reminders for appointments. Our technician Mitchell is Excellent. He always goes above and beyond for us when he comes to service our unit. I find them to be an honest and reputable company…
Friendly and professional!
I have service contract with Bartlett and Mike arrived and was very thorough explaining the bi-annual service maintenance for HVAC system. He was diligent and made sure that all issues were identified and prioritized. Excellent customer care!
Mario was excellent
The technician was on time, pleasant person, gave real in-depth solutions to what needed to be done to keep things running smoothly.
2 units and one repair. Signed up for 2 times a year service.
Quinton was very professional and explained his recommendations clearly and effectively. He did a great job evaluating our units and carefully assessed the status of each giving me several options to choose from.
Willie was quick, efficient, and also fun and funny! I can’t believe how amazing this company is and how every person has been a delight to work with.
Thorough and professional. One part needed to be replaced.
Kenny did a great job installing my new HVAC system. He was very professional and helpful. Would highly recommend.
Mike Dorn was so informative during our maintenance appointment. He ensured I understood everything he showed me which I really appreciated! He was also very friendly and personable. Amazing service as always!
They always do a good job and don't try to upsell you on new products. I've used them for 15+ years and I'm still very happy with them.
Always professional and on point. Quiton called before he arrived, explained what he was going to do and then, bam! Did it! Can't go wrong w/ Bartlett.
I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…
Stephen was super nice and professional. Pleasant to deal with. That’s how you get repeat customers.
Josh was thorough with his explanations of problems he's seen and services provided.
Jason is always professional and thorough in his work. We’re always comfortable with his recommendations and trust him with our HVAC needs.
Mario did a great job! Very knowledgeable and professional
I really appreciate Mario’s attention to the details of our maintenance checkup . He identified a potential issue, showed us what was happening, and helped us resolve it before it became a problem. The air quality in my home has improved as well as my sleep. I recommend Bartlett Heating and Cooling.
Mario was excellent and helped us keep our house nice and cool! He was knowledgeable and kind .. thank you Mario and Bartlett Heating and Air for your service!
Mike did an excellent job of diagnosing my units and specifically telling me the exact readings as compared to last time. He took lots of pictures that should be helpful going forward.
Stephen was extremely helpful in getting the AC to optimal performance. He was very professional and helpful is answering all of my questions, 10/10
Great service tech took extra time To make sure everything was ok.
Mario was amazing, He’s very knowledgeable and did a great job. He is welcome in my home anytime.
I highly recommend Bartlett Heating and Cooling. James was very professional and knowledgeable. He quickly figured out that the reason I had called him in (a duct leak) was only a secondary issue. The main problem was with the AC unit which had been serviced by another company but without the problem being…
Annual ac inspection. Carlos was thorough and professional!
Mario did a great job here at Smyrna Tire!
Mario was on time, got the work done quickly, explained things thoroughly, and accommodated my tight schedule. Great job!
Mario did amazing job. I’m glad Bartlett maintains my unit they do a fantastic job. Highly recommend !
I appreciate Marios professionalism and they go above and beyond!
I was able to call and schedule someone to come take a look at my system same day. Zach was very knowledgeable and professional. I really appreciated how he showed me all the issues going on. Taking that extra step to help understand was great. The overall process was quick. Bartlett provided great service at a reasonable price point.
Very thorough and helpful.
Mario did a great job of diagnosis of my HVAC issues. He went above and beyond. He doesn’t set the prices which I thought were a bit inflated, but I am sure pricing is not part of his scope as a technician.
Stephen was very polite, professional, and informative about the maintenance he was performing, as well as recommended preventative maintenance measures. Very pleased with Bartlett as always.
Very courteous and good communications.
Mario did a great job, he was very helpful and explained everything clearly.
Stephen was wonderful! Very thorough, thoughtful and polite.
Friendly and wonderful service. Very knowledgeable and have always been satisfied with service weather just a routine maintenance or when there are issues. My Furnace is 24 yrs old and I need to replace and they provided multiple options and financing.
Mr. Willie Richardson took great care of us and did an exceptional job. We really respect his commitment to excellence and appreciate his communicative, kind nature. He should serve as Bartlett’s standard! Thank you, Willie! We hope this gets back to you.
Thanks to Blake and the entire Squad!!! Wonderful installation of air conditioner and furnace
Tech Stephen is great! The office staff is always friendly and helpful, service tech was very respectful of my home. I highly recommend Bartlett!
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Mitchell was very patient, ,knowledgeable and friendly.
Mario was great!!! Can not recommend Bartlett heating and cooling enough! Great service!!
Evan was great! He took the time to inspect and service our units thoroughly. He also spent time explaining his findings, his recommended solutions, and some things I can do on my end to take care of my systems better.
Excellent. Very professional.
MARIO DID AN AMZING JOB THANKS BARTLETT!
Originally went with Bartlett for HVAC via Yelp and have been quite satisfied with my choice...much of that has to do with the service technician who has always been the same man, Jerry. I like always having the same person as overtime it adds to one's comfort level. He's helpful, gives some good tips and also…
Jesse was professional and very polite.
The tech, Evan was very professional and detailed with his explanations.
It’s always a great experience with Bartlett and today Stephen was exceptional!
Evan was great tonight. He explained what he was going to do and was so understanding about it all. The whole team at Bartlett has been great and we are appreciative for techs like Evan!
Mario was awesome! He taught us and showed us more things with our HVAC than we thought and now everything is up to par. Great conversationalist and great with our puppy
Jason does a great job, is always pleasant and explains things very well!
Stephen was great, efficient, and super helpful
Jesse was very helpful and did a great job completing the maintenance on my 3 units. He walked me through items that may need to be addressed soon and was very polite.
Stephen did a great job diagnosing our air conditioning issue. He was knowledgeable and courteous. I highly recommend using Bartlett.
Had an issue that required pretty quick attention and they were able to work me into the schedule and come solve the problem quickly. Jacob was so nice, explained everything and I truly felt he went above and beyond to try to resolve my issue. I also recommend signing up for the warranty program! It is a huge financial relief.
Mario was friendly and professional.
Willie and Quinn did a very thorough inspection and diagnostic of all 3 of my systems and suggested needed repairs to make sure the units are operating at peak performance. Very professional and easy to work with.
Great customer service, super nice and knowledgeable. Thank you
Jesse was very kind and efficient!! :)
Mario was professional, courteous, and did an incredible job covering every aspect of the system. Love this company and the service they provide!
The Bartlett Heating & Cooling team are at the top of their class in knowledge and exceptional performance throughout the whole organization. Several team members work together to ensure our heating/cooling systems are optimized to the best comfort temperatures for our family. No reason to ever call anyone else,…
As always, Bartlett has very professional technicians! Frank was new to our home, he was oriented to location of units and thermostats and quickly went to work. Frank provided a very thorough review of what services he had performed and answered our questions. We value the regular maintenance services. Bartlett is a…
Evan is awesome!
Stephen is very nice and friendly
Mitchell did a thorough job and had good communication!
Evan was great! He worked quickly and efficiently, pointing out problems that I needed to be aware of. He was knowledgeable and friendly. Jeff was also helpful in helping me pick a new system and going over all of the different options.
Jesse is very professional and he was also very thorough and explained the service to me. This was his first time servicing my unit. He is very knowledgeable and pleasant. I am pleased with Bartlett. I just wish they offered coupons for service occasionally.
Mario was very friendly, knowledgeable, and helpful! He took care of our AC maintenance in a timely manner and added some preventative measures on his own accord. He got us set up for the rest of the summer! (the cat loved him too!)
Mario Flores was incredible to work with! Not only was he on-time, respectful and thorough, he went above and beyond to explain everything he was doing and any recommendations he had for our home HVAC system. 10/10 would recommend!
Jesse was prompt, courteous, and respectful. He took his time to make sure everything was working properly and then explained what he had done.
Zach Dawson did a great job with my furnace maintenance on 2 systems. He also installed a surge protector on my newer furnace. Bartlett has done a great job for me for over 25 years! ⭐️⭐️⭐️⭐️⭐️
Mario was very informative, friendly, and knowledgeable. Highly recommend bartlett does an amazing job!
Evan was great. Very knowledgeable, efficient and friendly! He took time to answer a few questions I had about humidity and explained why my house was unusually dry
Jessie was knowledgeable and professional and pricing was fair.
Mario was great! He was quick, friendly, and helped us out with everything we needed help with! He also made friends with the cat (even if he’s not showing it in the picture). Thanks Mario!
This company has consistently provided good technicians and good communication about their service. Sometimes the routine maintenance seems oddly timed, and occasionally may arrive early. However the service is excellent. Stephen was great at indicating areas of delayed maintenance and options for AC or heat in my man cave.
Absolutely perfect! Always efficient and friendly. Been using them for a very long time and will continue. Today was no exception and Jacob was great!
I had the pleasure of having Willie fix my ac unit. He did a great job in explaining everything and fixing the issue. I would definitely use Bartlett service again. Update Review: 07/31 I had a new technician Mike Dorn who did an amazing job. He did maintenance update and I really appreciate his honesty and…
Jason was fantastic. He was very customer service focused. He made sure to take his time to test my systems and recommend a few things that needed attention. I highly recommend Bartlett for any HVAC service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 876 | $37–$295 |
| HVAC system repair | 317 | $205–$933 |
| A/C system maintenance | 158 | $39–$393 |
| Heating system maintenance | 106 | $39–$251 |
| Installation | 105 | $1.1k–$2.8k |
| Install AC | 87 | $1.4k–$3.2k |
| Heating system installation | 80 | $1.4k–$2.8k |
| A/C system repair | 73 | $209–$786 |
