How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 2,539 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: craft & service.
Reviews for your job
Customers hired Bartlett Heating & Cooling for 8 kinds of job.
Bartlett Heating & Cooling for heating system maintenance
Clear ✕All 108 Google reviews tagged “Heating system maintenance” · showing 80
We’re always very satisfied with the service Bartlett provides. I highly recommend them.
Kyle was on time, friendly and extremely professional. Informational and answered questions. Great service!
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Bartlett Heating & Cooling has been servicing my home for nearly 10yrs. They have always been reliable, professional, and fairly priced.
Evan was very thorough. He explained the repair needed. Evan was very professional. Evan was efficient. He had us up and running and cooling on a very hot day. Thanks New post- started a service contract months ago. They just returned to service the heating system. On time and thorough.. Very satisfied with service.
Mike Dorn was great. He was professional and personable. Mike explained everything he did and answered all my questions. I recommend Mike and Bartlett Heating & Cooling. His trainee Shawn, was also very professional and personable. Mike gave me several options to improve and increase the efficiency of our heating and cooling system. Very thorough.
I was scheduled for annual heating maintenance. Willie was my technician. He was very personable. Did an exceptional job. Knowledgeable, very friendly and through. We discussed air purification, he answered all questions and sent me a quote for my review. I would recommend Bartlett to others.
Mario did a thorough job and explained issues with our aging furnaces well.
Bartlett is unquestionably the best HVAC service and experience I have encountered. Wonderful staff who place utmost importance on excellent service, professionalism, and the quality of work. They have always been fair with pricing and wonderful attitudes. Mike provided excellent service! The Bartlett team is great all around.
Mike Dorn is fantastic. He showed up, was professional, friendly, and informative. Did a thorough analysis of our HVAC and help us understand what’s happening. Was helpful, communicative, and honest about unit health, essentials, and nice to haves. Great service
Mike explained everything thoroughly and was extremely professional
Jason did our HVAC service and he was amazing! He went above and beyond for us, documenting everything and explaining everything thoroughly- making sure we understood every issue and why he recommended what he did. He takes pride in his work and I can't recommend him enough!
Evan was very thorough. He explained everything so that it could easily be understood. Great representation for the company.
On time. Communicated scope of work. Respectful of my home. Did not rush. No charge under contract.
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
Jesse came out to service my heating units. He was very knowledgeable and nice. He let me know if some issues with my heating that need to be addressed in the near future.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Quinton did a great job maintaining my heating and cooling system, and I'm glad to be a customer of Bartlett Heating & Cooling. Thank you!
Friendly and professional!
Bartlett always does a great job
Jason was fantastic. He was very customer service focused. He made sure to take his time to test my systems and recommend a few things that needed attention. I highly recommend Bartlett for any HVAC service.
Reliable, affordable system maintenance and repairs by professional technicians. New to me technician Evan ... Friendly,, great service (and bonus, tidy ... Cleans up after himself), thorough. Great service. I have used them for years and am always happy.
Jacob Arp is the best. We have had multiple techs on maintenance and inspection calls flag us as needing to replace our heat exchanger. One tech didn't even complete the scheduled maintenance and then tried to sell us on a replacement. After hearing many others recommend Bartlett, I called them for a final opinion.…
We've used Bartlett for years. Very professional and reasonably priced. I recommend their services for any homeowner.
I've used this business for over 15 years. They have upgraded my systems and provided semi annual maintenance on both of systems. Pleasure to work with.
Stephen Garcia from Bartlett Heating & Cooling did an outstanding job completing my Spring maintenance service today (4/28/2026). He continues to deliver the same high‑quality care and professionalism that has made him such a trusted technician in our community for the past few years. I was able to get my unit on a…
We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.
I selected this company via Google Gemini sharing with me the best HVAC company in my region, with certain factors being most important. I will say that I walked away satisfied with both Gemini and Bartlett after my initial interactions and installation. From properly setting my expectations and meeting the…
My husband and I have used Bartlett for years, and we are always pleased with the experience. Bartlett installed two units when our house was built in 1988, and they have continued to maintain those systems and their descendants (plus one more small unit in our bonus room) over the years. Today, Chris came out for…
After 20+ years, it was time for a new HVAC system and the team from Bartlett Heating & cooling was very polite, professional, and very friendly throughout the whole process. They worked extremely hard installing the system in my crawl space, which is a very difficult area, and handled everything with skill and…
Bartlett Heating and Cooling proactively maintains our units and keeps us informed and helps prioritize work that is needed. Willie came to see us today and we appreciate his suggestions.
Evan Weaver was very thorough in his explanation of the situation and answered all questions. Left feeling I had an honest appraisal of the likely cause and the possible fixes.
Originally, we were only on a maintenance plan. However, when we were ready to install our new unit, we chose Bartlett after gathering quotes and investigating the other suppliers. So glad we did!! The installation team was very professional. They were on time! They were very communicative and thorough. We were…
Joshua Ellis did a great job servicing the heating and cooling system of my condo. He found the heat pumps contactor pitted and burnt and replaced it and installed a time delay for the contactor to protect it. Thank you for keeping the heating and cooling system in good running condition. Thank you, Joshua!
Terance took care of the maintenance on the heating. I had some questions concerning the humidifier. He answered all my concerns and made some recommendations for the upcoming weather issues we are facing this week for freezing (preventive measures).. I have dealt with Barrett for over 10 years and the service I…
On time, courteous, explained what he was doing and options, pricing.
On time (early actually), fast but thurough, professional and very friendly
Terence McDermott with Bartlett Heating & Cooling always does an excellent job and provides superb service. He is an asset to Bartlett Heating & Cooling.
He is professional, friendly, does quality work. I highly recommend him.
Bartlett heating & Cooling, Inc has been the best company we have dealt with since moving to Georgia. They are fair, honest and come when needed. Jason is as wonderful as has been all our past technicians.
Jason is a delight to work with. We are very pleased!
On time, professional and thorough.
Chris is the BESTEST. Wonderful service provided.
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
I have used Bartlett for more years then I can remember and have never had the slightest reason for criticism. From the office staff to the service tech, everyone I have ever dealt with has been courteous, professional and competent! And speaking of the technician, Jerry Jenkins is the BEST! He is like a member of the family now.
Stephen Garcia was warm and professional with a winning smile attitude! He did my heater maintenance today and provided excellent service!! Bartlett never disappoints!!
Tommy Stamps was informative, professional and patient in describing how I should maintain the unit between maintenance checkups. Bartlett and it's technicians, administrative staff, business executives, etc. are all respective, customer service oriented and value their clients. I will never use another company because of people like Tommy at Bartlett.
Joshua was prompt and very professional. I asked about the thermostat and asked about a newer one that would be easier to read. He found one that was very reasonable and installed and explained to me how to use it. I was very pleased with all of his work and his positive helpful attitude. Thank you. Joshua. I would definitely loves to have him again...
From the Company Owners to Bailey (customer rep) to Joshua (the tech), the experience is amazing and it's clear they care about their customer relationships and building long-term trust. Communication was great and they've always been on time within a reasonable two hour window. When I had an AC emergency they…
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Josh is always direct and up front with me about what needs to be done and what can continue to be monitored. He explains the systems to me in ways I can fully understand.
Terence is the best around! Smart, timely and professional.
Josh did a wonderful job, and kept me informed of the parts requiring replacement as well as the running cost. We ran cost comparisons for the visit versus the annual maintenance package.
I have been a Bartlett customer for 20 years. They have maintained and replaced (as needed) every HVAC at all homes I have owned over the years. I love their Small family business feel with high quality.
Jerry is prompt, thorough, and does a great job of explaining what he sees and recommends. He has been our technician for several years now. I am very pleased with his service and recommend the company!
Very nice and knowledge crew technician, that did several.preventive and safety checks
We are very happy with customer service from top to bottom. We appreciate the communication, knowledge and professionalism of our technician.
Jerry, one of Bartlett's technicians, performed today a checkup on my HVAC system and replaced one of the blowers" motors that was failing to operate appropriately. He was very acquainted and knowledgeable, he educated me on many things I asked and answered all my questions related to system. As a result of my…
Punctual and professional!👍✌
Jerry Jenkins - the associate - professional and just an expert in his craft and always knowledgeable!
Knowledgeable, punctual, friendly, & no up-selling. Competitive prices provided on what is needed & since many parts are on the truck, most likely multiple appts aren’t needed to take care of one simple issue. Glad we came across this company & agree with all the other great reviews. Bo is great- we’ll be requesting him by name next visit.
Jerry is the best! He knows his stuff. Bartlett is very prompted when call to schedule appointment. Highly recommended them if you are looking for HVAC work and maintenance.
I have had the same technician (Jerry) come out for my annual check up for three straight years he is very thorough and a true professional. Luv this company.
We've been Bartlett customers for years and have always been impressed with the company and the quality of the products and services they sell, but it wasn't until a couple of years ago that we finally signed up for their maintenance agreement. Waiting so long was a mistake. The peace of mind we have when it gets…
Very professional, thorough HVAC maintenance and great customer service
Jerry is like "Family" to us. He always is courteous and conscientious in his approach to the bi-annual servicing of our HVAC systems.
Have used Bartlett for about 4 years now. They come to service both HVAC systems (downstairs and upstairs) twice a year. They installed a new HVAC system after a nearly 20 year old system broke down. Their service goes above and beyond. For example, in 2019, our HVAC system broke down right before my 40th…
Tommy worked fast, was efficient, did and excellent job, was very personable and considerate
We have been getting heating and and air conditioning service and equipment from Bartlett for 18 years. It is always above and beyond what we can expect from a good Heating and A/C company. They go the extra mile and are extremely competent. Their prices are fair.
Josh is excellent!! Bartlett Heating & Air is a great company to work with.
A tech named Terrence came out for routine maintenance. I appreciated him giving me a call when he was on his way to let me get home in time to meet him. He arrived on time, was friendly and very professional. I told him about some issues I was having with my heating. He quickly diagnosed the problem, and he was…
Terrence Mc Dermot came for the routine maintenance today . As always he was very efficient and easy to deal with. Like in all my encounters with Bartlett, the technicians are super friendly and know their job.
Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!
all the above. My air conditioner quit upstairs and it hit 90 inside and 92 outside. I called first thing in the morning and was told 4:00 would be the earliest. I was okay with this because the downstairs air was fine. Gene and Jeff (sorry if I remembered the names incorrectly!) arrived much earlier and…
I have used Bartlett Heating & Cooling, INC for years. Jerry and the office staff are amazing. Thanks so much for taking such great care of us over the years:)
Bo is very thorough and professional. He always takes the time to review his recommendations, share insights, and keep us abreast of any concerns. We appreciate his attentiveness.
I've been using Bartlett for the last 5 years for preventative maintenance on my 3 units. Jerry has been my technician the entire time and he does an amazing job. He is always on time and I know that if Jerry says I need to fix something that I can always trust his judgement.
My heat went off yesterday (MLK JR Holiday) I called Bartlett Heating first thing this morning and service technician Terrence McDermott was here at 9AM. The service tech after examining the furnace, proceeded to replace the ignition switch in a prompt and professional manner. I was very satisfied with Bartlett's…
Terence Mcdermont
Always a great job! Been a customer for several years now.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 876 | $37–$292 |
| HVAC system repair | 317 | $192–$955 |
| A/C system maintenance | 158 | $54–$441 |
| Heating system maintenance | 106 | $54–$292 |
| Installation | 105 | $1.1k–$2.8k |
| Install AC | 87 | $1.5k–$3.2k |
| Heating system installation | 80 | $1.4k–$2.8k |
| A/C system repair | 73 | $209–$880 |
