How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 2,539 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: craft & service.
Reviews for your job
Customers hired Bartlett Heating & Cooling for 8 kinds of job.
Bartlett Heating & Cooling for install AC
Clear ✕All 90 Google reviews tagged “Install AC” · showing 40
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Blake and his team came out today to do some major work for us, installing two new condensers, two new evaporator coils and one new Infinity thermostat. It was a big job but they were up to the task. The job was done efficiently and very well. At the end of their long day they made sure to put everything back in…
The team did excellent work and kept me notified during the process. Really well done Wally and Mike crushed it today. .
Bartlett Heating & Cooling has been servicing my home for nearly 10yrs. They have always been reliable, professional, and fairly priced.
great service....great person...look forward to seeing him again. Rick & Lani Wemmers
Blake came in and explained things in great detail and gave honest recommendations that made sense. At the end of the day we received a reasonable quote for things we knew needed to be done. More thank happy with our experience with Blake and Bartlett in general.
We’ve used Bartlett for all maintenance since we moved into our house in May 2023. Recently our AC unit was not working well and they sent someone out the next day. Jordan was knowledgeable and personable. He gave us option but also his expert opinion on what he would recommend. We decided to replace the unit. They…
Everything was great except the price. I should have gotten estimates from other companies, but was ready to get it done so I signed before giving it enough thought. Almost $12k for a 2 ton unit installed. Everyone was very nice, they did a great job and I'm satisfied, except that after the fact I realized I…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…
Excellent service! James O’Bannon and his team went the extra mile for us! Brent is great! He was very patient with us and has given us top-notch service on multiple occasions trying to solve our problem. We highly recommend him and his team.
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
We have utilized Barlett for over 3 years. Their service has always been extremely good. They are very good at sending out reminders for appointments. Our technician Mitchell is Excellent. He always goes above and beyond for us when he comes to service our unit. I find them to be an honest and reputable company…
The guys were great, answered all my questions and the installation looks clean and professional.
Thanks to Blake and the entire Squad!!! Wonderful installation of air conditioner and furnace
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Great Experience with quick response! The evaluation and explanations were thorough. The installation men were on time, polite, friendly and kept me updated throughout the entire installation. They cleaned up all areas of the installation. I highly recommend Bartlett for all your HVAC needs.
Great customer service by Willie Richardson. Stayed late until the problem was solved and was fantastic all around.
Very professional and courteous.
Excellent service call. Very efficient.
They did a great job. From sales to install, wonderful experience.
Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You
Bartlett has been our go-to HVAC service company for longer than I can remember. One of our AC unit’s (20 yrs old), needed to be replaced. Order placed on Wed, installed following Tues. very happy with the total process, including ordering, pricing, interest free payments, and of course the installation.
I called many AC companies but choose this one due to their reviews but also because of great customer service from the initial call! I choose to install a new AC unit instead of repair due to the age of my existing unit. No charge for evaluation and Jeff was professional and did not pressure me into a sale. He…
I had a lot of necessary repairs that had been previously postponed. Mitchell was so kind and professional. He provided an honest assessment and performed the work efficiently. As always, great service and excellent customer service from Bartletts! Thank you, Mitchell! Update: new Carrier Infinity system…
Chris and Jacob did an outstanding job with our new AC unit and Furnace. Chris was very patient and informative. I appreciate the effort both of them put in to answer all of our questions/concerns. The price was right and customer service was excellent. Thanks guys!
We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…
On time, fast, and courteous. They gave me a fair price and options that worked best for me.
The crew did an excellent installation. Everything looks neat and professional. They were on time, kept everything clean and were very responsive to questions. Highly recommended
My a/c went out and I called a few companies and ended up going with Bartlett. They made me the best offer with little to no haggling and did a very professional job installing in a very reasonable timeline. Would highly recommend!
We bought a new HVAC system through Blake on Thursday, had it installed on Monday and what was expected to be an 8 hour job, Blake and his helper got done in 6. They were on-time, professional, and incredibly accommodating, especially with having my two little boys around. His helper, in particular, went above and…
Chris Haynie and the entire Bartlett Team were excellent. We have been using Bartlett services for the past 6 years and we really appreciate how efficient they are. They went above and beyond to help us. I highly recommend them 👍
Chris and Carter were fast, professional, and extremely productive and informative. Fantastic at their job and great at installation. Made the situation very easy. Will recommend to my friends and neighbors.
Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.
Long time customer. Staff very skilled and kind especially Mitchell. He has helped us in two homes including total A/C replacement. Strongly recommend him and Bartlett!
Thomas and crew were kind, polite, professional, and tidy. Overall it was a fantastic experience. Will definitely be using Bartlett again!
Amazing company! Super great folks in the office. The customer service is what southern hospitality is about.
My HVAC system required replacement. From the quote to install I was pleased with Bartlett’s attention to detail. I highly recommend Bartlett Heating & Cooling for your HVAC needs. The install team arrived early to begin the work, was courteous, took extra care in prepping, working, cleaning up after the install and…
Have been a customer for 20+ years. Always pleased with the service and professionalism.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 876 | $37–$292 |
| HVAC system repair | 317 | $192–$955 |
| A/C system maintenance | 158 | $54–$441 |
| Heating system maintenance | 106 | $54–$292 |
| Installation | 105 | $1.1k–$2.8k |
| Install AC | 87 | $1.5k–$3.2k |
| Heating system installation | 80 | $1.4k–$2.8k |
| A/C system repair | 73 | $209–$880 |
