How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBartlett Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 2,539 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Bartlett Heating & Cooling for 8 kinds of job.
Bartlett Heating & Cooling for thermostat installation
Clear ✕All 31 Google reviews tagged “Thermostat installation”
Erice did a great job with the seasonal maintenance on my HVAC system this fall. He cleaned and tested the whole system and prepped the furnace for the cooler months. We're ready for the winter cold!
Blake and his team came out today to do some major work for us, installing two new condensers, two new evaporator coils and one new Infinity thermostat. It was a big job but they were up to the task. The job was done efficiently and very well. At the end of their long day they made sure to put everything back in…
Needed a new A/C system for my house. Called Bartlett and got a wonderful price. Nicholas and crew arrived on schedule and replaced the whole system including furnace, thermostats, condensing unit, added ducting, all the essentials. Truly a quality installation. now the new system is super quiet and cool. Looking…
Expert level knowledge. He listened to my requirements and produced precise estimates on a proposal sheet that was clear, detailed and easy to understand. Fully agreeable experience.
The guys were great, answered all my questions and the installation looks clean and professional.
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Great Experience with quick response! The evaluation and explanations were thorough. The installation men were on time, polite, friendly and kept me updated throughout the entire installation. They cleaned up all areas of the installation. I highly recommend Bartlett for all your HVAC needs.
Very professional and courteous.
Blake and Grant did amazing!! Very professional and talented!
Excellent service call. Very efficient.
Jason was great. He showed me and explain everything that was going on. He was to me very honest and up front. Thank You
Had a new unit installed. Everything was handled very well and professionally. We are happy with Bartlett who have have used for years.
Bartlett has been our go-to HVAC service company for longer than I can remember. One of our AC unit’s (20 yrs old), needed to be replaced. Order placed on Wed, installed following Tues. very happy with the total process, including ordering, pricing, interest free payments, and of course the installation.
We’re really happy with our new HVAC system! Heating and cooling just right. The crew was knowledgeable, courteous, worked hard, answered all of our questions, was super efficient and did a great job. They installed with care and cleaned up everything when they were done. Kudos to Bartlett Heating & Cooling on…
The crew did an excellent installation. Everything looks neat and professional. They were on time, kept everything clean and were very responsive to questions. Highly recommended
We are very pleased with the system Bartlett installed for us, and Gene K. has provided us great semi-annual maintenance ever since. You won't go wrong with Bartlett and Gene K.
Very knowledgeable and friendly staff who worked to resolve our A/C issues. Stephen and Blake were great and came out quickly. Explained what needed replacing and worked with us to make it affordable and more efficient. Have been using Bartlett for over 25 years and have always been happy with their service.
Thomas and crew were kind, polite, professional, and tidy. Overall it was a fantastic experience. Will definitely be using Bartlett again!
After 20+ years, it was time for a new HVAC system and the team from Bartlett Heating & cooling was very polite, professional, and very friendly throughout the whole process. They worked extremely hard installing the system in my crawl space, which is a very difficult area, and handled everything with skill and…
Excellent service appointment I'm thoroughly impressed with Bartlett HVAC and technician Jason. He came on-time and prepared to meet my needs. He was professional, knowledgeable, skilled and helpful. The Bartlett truck was stocked with whatever tools, equipment and parts were needed to service my concerns about my…
They're always friendly, and they do a great job. Nothing to complain about here. And prices are fair. I've had several of my units replaced by Bartlett and they do my scheduled maintenance.
We’ve been using Bartlett for a few years and they have been great. They helped us extend our aging system for years longer than it would have been able otherwise and then put in a new complete HVAC system including new duct work last year. We love our now freezing master bed room to sleep in! Thanks Terence and team!
I have used Bartlett for more years then I can remember and have never had the slightest reason for criticism. From the office staff to the service tech, everyone I have ever dealt with has been courteous, professional and competent! And speaking of the technician, Jerry Jenkins is the BEST! He is like a member of the family now.
We have used Bartlett for our HVAC needs for several years and the experience has always been top notch. Our most recent job was a complex job consisting of a new system installation, as well as repair of a second system. By the end of the day, three crews were on site to ensure the job was completed. It was…
Jerry did a very good job servicing my air conditioning units.
Being in sales my whole life, this may have been one of the most impressive experiences I have ever had. I am not one who likes to have to bargain and shop around for the best deal. From the start, Karen was flawless. So genuine. Then Jeff came and was very honest and upfront with me. He didnt try to flaunt their…
Great techs that took care of the house and did a great install. They were fast and took time to explain and answer any questions I had. Glad I chose Bartlett for our full system replacement! Great interactions with all techs and scheduling personal!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 876 | $37–$295 |
| HVAC system repair | 317 | $205–$942 |
| A/C system maintenance | 158 | $39–$393 |
| Heating system maintenance | 106 | $37–$251 |
| Installation | 105 | $1.2k–$2.8k |
| Install AC | 87 | $1.5k–$3.2k |
| Heating system installation | 80 | $1.4k–$2.5k |
| A/C system repair | 73 | $209–$793 |
