Roofing contractor · Murray, UT · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty56−4.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 30 soffit and fascia contractorsiPosition by Experts Score among all companies we track in this category. · better than 0%
4.7★★★★★670 Google reviews · 24 photos
90%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$13ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Bartlett Roofing 4.7 out of 5 based on 670 reviews, noting that the owner responds to 95% of feedback. Customers frequently praise the company for punctuality, clear communication, thorough cleanup, and fair pricing during full roof replacements or repairs. Recurring criticisms in low-star reviews involve unauthorized door-to-door sales tactics, unexpected additional bills after initial estimates, and unresolved leaks or quality issues that the company allegedly failed to address.
Google rating: 4.7 out of 5 from 670 reviews (90% five-star).
Reviews on this page: 670 Google reviews (574 with written comments, 53 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 26, 2026.
Service: Soffit and Fascia Contractor serving Murray, Utah.
Data from Google, last updated October 27, 2026.
Score profile vs other soffit and fascia contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bartlett RoofingSoffit and Fascia Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bartlett Roofing: 75/100 on this factor. Category median: 95.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bartlett Roofing: 62/100 on this factor. Category median: 95.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bartlett Roofing: 56/100 on this factor. Category median: 98.C
56
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bartlett Roofing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bartlett Roofing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bartlett Roofing: 97/100 on this factor. Category median: 82.A
97
Bar = this company · dark tick = category median.
Star ratings
670 Google reviews we collected
4.7of 5
5 stars60690%
4 stars173%
3 stars51%
2 stars10%
1 star416%
Praise vs complaints
Phrases our text analysis found in 574 written reviews
95%praise
Praise1,06195%
Complaints535%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price6147%
Reasonable6147%
Overpriced22%
Not sure54%
$13k+11% vs typical soffit and fascia contractors
Middle half of what 92 customers paid ($8.1k–$20k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results27124%
Staff & attitude23021%
Speed & response20518%
Would recommend19618%
Communication13912%
Honesty & trust394%
Price & value343%
What customers talk about
We read 574 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sean and Ryder facilitated a great experience with replacing our roof.”
“I wouldn’t say this was the worst experience we’ve had, but it was certainly far from the best.”
“The roofing crew was on time, knowledgeable and so protective of my property.”
“You think it's rude when company stops by personally without a text first?”
“Very professional, communication from all was fantastic, and the project was done efficiently, quickly and very well.”
“Alex was really good to work super helpful & answered all the questions I had I would highly recommend any day!”
“I strongly recommend using a different company to have your roof done as this crew is everything but professional.”
“They were very good at communicating, very prompt did exactly what they said they would do.”
“While the project started with promise, the lack of communication, quality concerns, and property damage ultimately left us dissatisfied with the over…”
“The team was transparent during the initial inspection, gave a clear scope of work, and left the property spotless once the new roof was installed.”
“One of their salesman came onto my porch and called me a liar when I told him to leave my property.”
“I was given a very reasonable price quote that also included Duration shingles to guard against the high winds.”
“They ripped off my old roof and put the new one on, all in one day!”
People customers mention
Forrest9 reviews
Parker9 reviews
Holden9 reviews
Emily8 reviews
Velazquez8 reviews
Homes8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bartlett Roofing for 8 kinds of job. Pick one to see what they paid and said.
Ann8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
Bartlett roofing was fantastic from the moment they did the inspection. Emily knows so much about the details of what is damaged on the roof and also options to make it better. The roofing crew was on time, knowledgeable and so protective of my property. I came home to a brand new roof and not one single piece of…
Noel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
We got exceptional service from Bartlet Roofing. All the people were very friendly and helpful particularly our salesman. We had a minor issue that Bartlett worked with us to make sure we were satisfied. They go the extra mile to make sure things are done to your satisfaction. I highly recommend them.
lindseyLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
They were very fast and efficient. Cleaned up everything after they were done. Will be using them again in the future!
Paid $25,000–30,000Reasonable priceRoof repair for storm & wind damage
Valentia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Josh did high quality service, explained everything, left no mess behind. I will refer to my friends and family.
Terri1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The employees were excellent to work with!
They were very accommodating, and on time as scheduled. I highly recommend Bartlett Roofing!
Doug3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Alex took care of our needs the crew was very clean and professional while removing old roof.I would recommend Bartlett roofing to my friends and neighbors
Bartlett roofing was fantastic from the moment they did the inspection. Emily knows so much about the details of what is damaged on the roof and also options to make it better. The roofing crew was on time, knowledgeable and so protective of my property. I came home to a brand new roof and not one single piece of trash or discarded nail. Bartlett roofing also gets the approvals needed from the county entities. I cant say enough about the ease of working with them and i love my final product
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof installation
Noel Carlson4 reviewsiTotal number of Google reviews Noel has written across all businesses on Google Maps, not just this one.
We got exceptional service from Bartlet Roofing. All the people were very friendly and helpful particularly our salesman. We had a minor issue that Bartlett worked with us to make sure we were satisfied. They go the extra mile to make sure things are done to your satisfaction. I highly recommend them.
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof inspection, Roof installation
Response from the owner · 15 hours ago
Thank you for sharing your experience, Noel! We're glad our team provided friendly, helpful service. Knowing we resolved that minor issue to your satisfaction means a lot. We truly value your recommendation.
lindsey bishopLocal Guide · 61 reviewsiTotal number of Google reviews lindsey has written across all businesses on Google Maps, not just this one.
They were very fast and efficient. Cleaned up everything after they were done. Will be using them again in the future!
Price assessment: Reasonable price
Price: $25,000–30,000
Services: Roof repair for storm & wind damage
Response from the owner · 15 hours ago
We are delighted to hear this, Lindsey! Thank you for the opportunity to work with you. Knowing our team was fast, efficient, and left things clean means a lot. We look forward to helping you again in the future!
Jenna Tufts5 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Sean and Ryder facilitated a great experience with replacing our roof. Very professional, communication from all was fantastic, and the project was done efficiently, quickly and very well. Highly recommend!
Response from the owner · 15 hours ago
We are overjoyed to hear about your great experience with Sean and Ryder! Their professionalism and communication reflect what Bartlett Roofing stands for. Thank you for the opportunity to work with you and for the recommendation — it truly means a lot to us.
Christine SandovalLocal Guide · 16 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
We had some shingles that had loosened around our skylight. We called them today and they were out today and fix it and checked my entire roof. Thank you Bartlett Roofing! Before and After pics attached.
Services: Skylight repair
Response from the owner · 15 hours ago
We are honored to hear about your experience, Christine! Same-day service for your loosened shingles around the skylight, plus a full roof check — that's what Bartlett Roofing is here for. Those before and after pics say it all! Thank you for being a valued customer!
Maria Rowe4 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Bartlett Roofing was amazing! They were very good at communicating, very prompt did exactly what they said they would do. Very thoroughly keeping me in the loop every step of the way. My new roof looks amazing! I would definitely recommend them!
Response from the owner · 3 days ago
Thank you, Maria, for the opportunity to work with you! We're glad our communication and follow-through made your experience smooth. Knowing your new roof looks amazing means everything to us. Your recommendation truly reflects what we strive for.
Valentia Morris9 reviewsiTotal number of Google reviews Valentia has written across all businesses on Google Maps, not just this one.
Your positive feedback about Josh means a great deal to us. Thank you for the opportunity to work with you. Knowing he delivered high quality service, explained everything, and left no mess behind is exactly what Bartlett Roofing strives for. We truly appreciate your referrals!
Jesse Lopez2 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
I definitely recommend Barlett Roofing! Josh was very knowledgeable, professional and helpful throughout the process!
Response from the owner · a week ago
Thank you immensely, Jesse, for recommending Bartlett Roofing! We're glad Josh provided knowledgeable and professional service throughout the process. We truly appreciate the opportunity to work with you and look forward to being your trusted roofing resource.
Moni Reyes1 reviewiTotal number of Google reviews Moni has written across all businesses on Google Maps, not just this one.
Alex was great to work with. Thanks Alex you did a great job!
Price assessment: Great price
Price: $5,000–10,000
Services: Roof installation
Response from the owner · a week ago
Thank you for sharing your experience with Bartlett Roofing! We're glad Alex delivered great work for you. We'll be sure to pass along your kind words. Thanks for the opportunity to work with you, Moni!
Agustin Ocampo2 reviewsiTotal number of Google reviews Agustin has written across all businesses on Google Maps, not just this one.
Alex was really good to work super helpful & answered all the questions I had I would highly recommend any day!
Response from the owner · a week ago
We deeply cherish your feedback, Agustin! Alex's helpfulness and ability to answer your questions reflect what Bartlett Roofing strives for. Thank you for the opportunity to work with you and for recommending us — it truly means a lot.
