Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bartlett Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty56−4.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Bartlett Roofing

Murray, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.7★ from 670 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bartlett Roofing is better than 75% of soffit and fascia contractors.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bartlett Roofing is better than 62% of soffit and fascia contractors.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bartlett Roofing is better than 56% of soffit and fascia contractors.C
56
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bartlett Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bartlett Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bartlett Roofing is better than 97% of soffit and fascia contractors.A
97

Reviews for your job

Customers hired Bartlett Roofing for 8 kinds of job.

Bartlett Roofing for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Skylight repair”

ChristineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We had some shingles that had loosened around our skylight. We called them today and they were out today and fix it and checked my entire roof. Thank you Bartlett Roofing! Before and After pics attached.

Skylight repair
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had some issues with the initial installation from the subcontractors. But the director of production, JD Eppert, and his crew, Dully, Jeff and Colin all came to southern California from Utah to withhold Bartlett's warranty and fix the problems. They were all friendly, professional and even after long days on the…

Paid $50,000+Great priceSkylight repairAttic venting repairsRoof repair for storm & wind damage
kerryzacherLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I unsuccessfully fought with my insurance for 2 years over wind damage to my house and detached garage. Emily at Bartlett Roofing took up the fight and had my claim approved in just a few weeks. She oversaw everything from dealing with the claim, helping choose materials and upgrades, to coordinating the…

Paid $2,000–4,000Great priceSkylight repairRoof inspectionAttic venting
Jerel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bartlett Roofing redid the roof of our house and barn which suffered damage from a wind and hale storm. Tim Carlson oversaw the project and even came back after everything was finished to make sure things were completely cleaned up and everything was back to its original place! Thanks Tim and Bartlett Roofing for your excellent work!

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$13k+11% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation146$11k–$20k
Roof repair for storm & wind damage119$438–$10k
Roof repair85$1.3k–$13k
Roof inspection78—
Attic venting37—
Roof damage repair30—
Gutter installation18—
Attic venting installation16—

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