Experts Reviews · Company report
Basking Ridge Carpet Cleaning, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Basking Ridge Carpet Cleaning, LLC

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 5.0★ from 93 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than —% of carpet cleaning.–
—

Reviews for your job

Customers hired Basking Ridge Carpet Cleaning, LLC for 5 kinds of job.

Basking Ridge Carpet Cleaning, LLC for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Area rug cleaning”

inesLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love this company. They are so professional and knowledgeable. They are always on time. They remove stains effectively and communicate really well.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was the first time that we used Basking Ridge Carpet Cleaners. They were very professional and personable. They explained the whole process. They did an excellent job on both our carpets and area rugs. We will not hesitate to use them again.

Great priceCarpet steam cleaningArea rug cleaning
hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

When looking for a new carpet cleaner i came across basking ridge carpet cleaning and was extremely impressed! They were able to fit me in their schedule that same week and are so professional, polite, and work very quick and efficiently! My rugs look brand new! I will be hiring them for all my carpet cleanings from now on!

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
DougLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Glenn and his son Brian have been cleaning carpets for us for over 10 years. They always show up on time, are efficient and do a great job! We have recommended them to our neighbors who are now also regular customers. I highly recommend Basking Ridge Carpet Cleaners!

Reasonable priceCarpet steam cleaningArea rug cleaning
pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Glenn and his son did a great job cleaning my carpets they were very personable and neat I am very happy with the result and the price was reasonable

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
MarcyLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience with Glenn and Brian from Basking Ridge carpet cleaners. They were responsive, prompt, reasonably priced and did a great job. Highly recommend. Thank you!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
jillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gl n and his son Brian are terrific. It’s so nice to deal with a family business. They were prompt, caring, and our stairs look brand new!!! Lots of area rugs - whatever your needs are - I highly recommend.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just had my upstairs carpets cleaned. I almost cancelled before they arrived because I thought I would be wasting the money on such a hopeless cause. How wrong I was! These two guys did an incredible job! My white carpet which was so gross, actually looks almost new again. And they were extremely reasonable as well.…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Glenn and his son, Brian, are very personable and professional. They communicated clearly and arrived within the agreed window of time. They did a great job cleaning the carpet on my stairs and an area rug. The price was very reasonable and I felt very comfortable having them in my home. I am a repeat customer.…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Michele11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our cat unfortunately was extremely sick on our wool rug and stairs going to the basement. I sent a message to Glen this morning and they just completed the job. While they were here I had them do the stairs going to our second floor as well. They did such an excellent job and were the nicest people as well. I…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
KBP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team is prompt, cordial, knowledgeable and did tidy work on wall-to-wall, area rug, and carpeted stairs. Will use again. Grateful to find them and appreciated them knowing which rug types NOT to clean and why as well as which ones TO clean.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jack5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$424+64% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$170–$334
Pet stain & odor removal16$139–$354
Carpet steam cleaning14$170–$334
Area rug cleaning13$170–$447
Upholstery cleaning3$183–$347

Compare with