Experts Reviews · Company report
Basking Ridge Carpet Cleaning, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Basking Ridge Carpet Cleaning, LLC

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 5.0★ from 93 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Basking Ridge Carpet Cleaning, LLC for 5 kinds of job.

Basking Ridge Carpet Cleaning, LLC for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Carpet steam cleaning”

ReginaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service, punctual and professional. Glenn and Brian came on time, immediately put towels down so no mess, and were so friendly. I had 10 throw rugs cleaned and 2 were very bad, light colored rugs and numerous dark/black spots. They were able to remove all the spots and the carpets look brand new!!…

Carpet steam cleaning
NancyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am absolutely thrilled with the results from Basking RIdge Carpet Cleaning! Glenn and his son Brian did a spectacular job cleaning our two bedrooms, walk-in closet, and stairs. They paid incredible attention to the high-traffic areas, and our carpets look sensational—almost like new again. Highly recommend this…

Customer photo from Nancy's reviewCustomer photo from Nancy's reviewCustomer photo from Nancy's reviewCustomer photo from Nancy's review
Paid $450–500Reasonable priceCarpet steam cleaningService not listed
kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fist time cleaning carpets for a new home and so grateful that it was a wonderful experience! Glenn and his team were honest about what they were able to get cleaned. They were on time, thorough and very professional. Would highly recommend and will definitely use their services again.

Paid $350–400Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Joan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, prices right, A father -son team going out of their way to do a fine job, Highly recommend if your in the “ hills”

Paid $150–200Great priceCarpet steam cleaning
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was the first time that we used Basking Ridge Carpet Cleaners. They were very professional and personable. They explained the whole process. They did an excellent job on both our carpets and area rugs. We will not hesitate to use them again.

Great priceCarpet steam cleaningArea rug cleaning
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great business, well-run, organized, prompt, neat, you name it - this is the type of business you are looking to work with! I've used Glenn and Brian (Father and Son) for several years for my carpeting, carpeted stairs - excellent results, excellent company.

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

When looking for a new carpet cleaner i came across basking ridge carpet cleaning and was extremely impressed! They were able to fit me in their schedule that same week and are so professional, polite, and work very quick and efficiently! My rugs look brand new! I will be hiring them for all my carpet cleanings from now on!

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
DougLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Glenn and his son Brian have been cleaning carpets for us for over 10 years. They always show up on time, are efficient and do a great job! We have recommended them to our neighbors who are now also regular customers. I highly recommend Basking Ridge Carpet Cleaners!

Reasonable priceCarpet steam cleaningArea rug cleaning
Brenda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Glenn and Brian did a great job of making my carpet look like new which had some bad stains. My couch which had spots from a recent party, looks like I just bought it!

Customer photo from Brenda's review
Carpet steam cleaningUpholstery cleaning
MicheleLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We moved into a new place and called Basking Ridge Carpet Cleaning to clean our bedroom and basement carpets. They did an excellent job! Our carpets look like new. The guys were so professional, on time and we have beautiful clean carpets! I would highly recommend them.

Great priceCarpet steam cleaningGeneral carpet cleaning
JoyceLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this cleaning service. Family run. Professional. Top notch ! I'm using them again!!!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I don't normally write reviews. In Fact this is my second one. This family business is professional, thorough and personable. This is our second tie using them and will do it again and again.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Edward12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Basking Ridge CC men cleaned the wall to wall carpet in my family room and two hallways today. They did a great job. The carpets look new. They were very easy to to business with and personable. I thought their price was reasonable. I'm biased to do business with local business owners. I made the right…

Carpet steam cleaningGeneral carpet cleaning
Michele11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our cat unfortunately was extremely sick on our wool rug and stairs going to the basement. I sent a message to Glen this morning and they just completed the job. While they were here I had them do the stairs going to our second floor as well. They did such an excellent job and were the nicest people as well. I…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Quality+ Professionalism+ Value

Price

$424+64% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$170–$334
Pet stain & odor removal16$139–$354
Carpet steam cleaning14$170–$334
Area rug cleaning13$170–$447
Upholstery cleaning3$183–$347

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