Experts Reviews · Company report
Basking Ridge Carpet Cleaning, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Basking Ridge Carpet Cleaning, LLC

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 5.0★ from 93 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basking Ridge Carpet Cleaning, LLC is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basking Ridge Carpet Cleaning, LLC is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basking Ridge Carpet Cleaning, LLC is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Basking Ridge Carpet Cleaning, LLC for 5 kinds of job.

Basking Ridge Carpet Cleaning, LLC for general carpet cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “General carpet cleaning” · showing 20

inesLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love this company. They are so professional and knowledgeable. They are always on time. They remove stains effectively and communicate really well.

Reasonable priceGeneral carpet cleaningArea rug cleaning
kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fist time cleaning carpets for a new home and so grateful that it was a wonderful experience! Glenn and his team were honest about what they were able to get cleaned. They were on time, thorough and very professional. Would highly recommend and will definitely use their services again.

Paid $350–400Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great business, well-run, organized, prompt, neat, you name it - this is the type of business you are looking to work with! I've used Glenn and Brian (Father and Son) for several years for my carpeting, carpeted stairs - excellent results, excellent company.

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

When looking for a new carpet cleaner i came across basking ridge carpet cleaning and was extremely impressed! They were able to fit me in their schedule that same week and are so professional, polite, and work very quick and efficiently! My rugs look brand new! I will be hiring them for all my carpet cleanings from now on!

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Eileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We are delighted with the services provided by Basking Ridge Carpet Cleaning. Glen and Brian cleaned our carpets and exceeded all our expectations. They are professional, and are highly skilled at removing high traffic marks as well as old mystery stains. Our carpets look brand new. Thanks so much!!

Great priceGeneral carpet cleaning
MicheleLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We moved into a new place and called Basking Ridge Carpet Cleaning to clean our bedroom and basement carpets. They did an excellent job! Our carpets look like new. The guys were so professional, on time and we have beautiful clean carpets! I would highly recommend them.

Great priceCarpet steam cleaningGeneral carpet cleaning
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cold called this business after seeing the great reviews online. My beige carpet had turned dirty gray over time and I needed a cleaning service asap in preparation for guests. They squeezed me in the same day I called...and WOW WOW WOW the results were amazing! They made the carpet look brand new! They are very…

General carpet cleaning
JoyceLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this cleaning service. Family run. Professional. Top notch ! I'm using them again!!!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Katharine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Soo happy to have found this father/son team. Have used them multiple times now: stairs, general wall-to-wall carpet, pet stain. They have cleaned the areas impeccably each time and are fairly priced. Basking Ridge Carpet is prompt, tidy, efficient, professional. They are my go-to carpet team.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Glenn and his son did a great job cleaning my carpets they were very personable and neat I am very happy with the result and the price was reasonable

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
MarcyLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience with Glenn and Brian from Basking Ridge carpet cleaners. They were responsive, prompt, reasonably priced and did a great job. Highly recommend. Thank you!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
jillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gl n and his son Brian are terrific. It’s so nice to deal with a family business. They were prompt, caring, and our stairs look brand new!!! Lots of area rugs - whatever your needs are - I highly recommend.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
DORIS10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m so glad I found you! Both Mike and his son Brian are professional, polite and very knowledgeable. I highly recommend them and will certainly be calling them again in the future.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Marian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Glenn and Brian did an excellent job of cleaning our carpets and removing stains. They were very pleasant to work with and offered some useful tips. We would absolutely use their service again and recommend them to others.

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Ning4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today I met Glen and Brian, the father-and-son team, for an in-home appointment to clean my basement carpet and remove some stain in the upstairs bedroom. I am very impressed by their professionalism, friendliness, knowledge and excellent work ethics. They did a great job removing many tough stains and cleaning…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just had my upstairs carpets cleaned. I almost cancelled before they arrived because I thought I would be wasting the money on such a hopeless cause. How wrong I was! These two guys did an incredible job! My white carpet which was so gross, actually looks almost new again. And they were extremely reasonable as well.…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Glenn and his son, Brian, are very personable and professional. They communicated clearly and arrived within the agreed window of time. They did a great job cleaning the carpet on my stairs and an area rug. The price was very reasonable and I felt very comfortable having them in my home. I am a repeat customer.…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I don't normally write reviews. In Fact this is my second one. This family business is professional, thorough and personable. This is our second tie using them and will do it again and again.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Edward12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Basking Ridge CC men cleaned the wall to wall carpet in my family room and two hallways today. They did a great job. The carpets look new. They were very easy to to business with and personable. I thought their price was reasonable. I'm biased to do business with local business owners. I made the right…

Carpet steam cleaningGeneral carpet cleaning
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the absolutely the best carpet cleaning company I’ve ever experienced. The people who performed the carpet cleaning spent much longer on the process than other companies. I foster senior rescue dogs and never had a completely odor-free carpet in 35 years of dog rescue until I heard about this company. And…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (9 more) →

Price

$424+64% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$170–$334
Pet stain & odor removal16$139–$354
Carpet steam cleaning14$170–$334
Area rug cleaning13$170–$447
Upholstery cleaning3$183–$347

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