Experts Reviews · Company report
Bassett Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty83−1.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Bassett Tree Service

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 4.8★ from 139 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bassett Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bassett Tree Service is better than 90% of palm tree trimmers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bassett Tree Service is better than 83% of palm tree trimmers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bassett Tree Service is better than 71% of palm tree trimmers.B
71

Reviews for your job

Customers hired Bassett Tree Service for 4 kinds of job.

Bassett Tree Service for tree removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Tree removal”

Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Searched for a tree removal service to take down a very tall pine tree in my backyard. Bassett Tree Service was in Bangor Twp where I also live. Andrew provided a prompt & reasonable estimate. Two days later, the tree was removed, all wood hauled away, and my yard was cleaned up. Andrew and his workers were very…

Great priceTree removal
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bassett Tree Service does excellent work, and so does his crew! When they left you wouldn't believe how clean it was! These guys are awesome!!! Ken M

Reasonable priceTree stump grindingTree removal
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Referred by our next-door neighbor and now I am happy to refer others. Reviews like this are the reason they have been in business here for nearly 40 years!

Reasonable priceTree stump grindingTree removal
Jani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Bassett!!! Fast, friendly and very organized. The area they worked in was clean and looked amazing. Thank you!!!

Reasonable priceTree stump grindingTree stump removalTree removal
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend. Got it done quick and at a really fair price. Couldn't be happier with the service.

Customer photo from Tyler's review
Great priceTree stump grindingTree removal
SkulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast response. Quick estimate. Scheduled and completed work faster than I could get my third quote from another unnamed service. Great communication and crew cleaned up everything very well. Before & after pics. Highly recommended.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I received a quote quick and the service was completed the same day. They do a great job with tree removal and with the cleanup afterwards. I would highly recommend!

Great priceTree stump grindingTree removal
Alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10! They came and removed the tree and stump within the same week of me inquiring about it! They all were very nice and can barely even tell they were really there!

Tree stump grindingTree stump removalTree removal
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very impressed with the whole process. Andrew was easy to get a hold of, and he returned my calls quickly. I was amazed that they were able to show up and give me a quote within just a day or two. His crew was there within a week and was able to do a beautiful job removing and grinding down a huge maple that…

Great priceTree stump grindingTree removal
CodyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job taking out my 2 large pines, fast work and friendly workers at a good price. Cleanup was really nicely done, would definitely recommend!

Great priceTree stump grindingTree stump removalTree removal
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrew returned my call quickly, gave me a free estimate, matched competitor price, and was able to do the job the next day! I feel like I got really lucky with the next day service since it is the beginning of May. The crew removed the tree, left the bigger pieces I wanted to keep, chipped up all the parts I didn’t…

Reasonable priceTree stump grindingTree removal
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Bassett remove a 60 foot blue spruce which was diseased and getting too big. They did a great job—cleaned up the yard and planted grass seed after removing the tree. I would definitely recommend them.

Great priceTree stump removalTree removal
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend these guys, Mr Bassett comes in and does exactly what he says he's going to do doesn't leave a mess, easy to deal with! Great crew!

Great priceTree stump grindingTree removal
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bassett Tree Service did some trimming for me a few years back on a monster tree belonging to a neighbor. We had permission to trim, and they did a great job. Not only did they remove a partially broken limb, but they trimmed up all the excess that was encroaching toward my house - without doing one of those…

Great priceTree stump grindingTree stump removalTree removal
SallyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew is amazing... They are very knowledgeable of what they're doing and work very well together to be very careful of everything on your property and clean up is super! We will definitely hire them in the future and would highly recommend them!

Tree stump removalTree removalTree stump grinding
Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an amazing job . had a very big tree ,took it out no problem.very understanding price clean up what was exceptional very pleased , I would recommend them to anyone.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
DarylLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bassett's did an amazing job on my property. They removed a 30 ft pine , two 15 ft pines and five 8ft tall bushes. They cleaned up so well, Doesn't even look like they were here. The entire crew were very polite as well. I had 3 quotes,and Bassett was very reasonable. I'm very glad I selected Bassett. After…

Customer photo from Daryl's review
Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Sherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super happy with the service. Turn around time was more then expected. would recommend and used this service again.. Thank you again for the great service!!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quality job at a great price. Other companies weren't capable but Bassett's got it done.

Tree removal+ Responsiveness+ Punctuality+ Quality
Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a pine tree removed and I highly recommend Andrew and his team. Very efficient and everything was cleaned up perfectly!!! Highly recommend!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with work done by this company! They were professional, fast, and cleaned up the area great! The trunk chipping was a bonus!! Very reasonable price for the work done!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Professionalism
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called left message, returned my call same day and they were able to come the next day and remove a tree and stump. Absolutely no debris left. Their entire crew was excellent! Would definitely recommend!!!

Tree stump removalTree removal+ Responsiveness+ Quality
GlennLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hard working crew, like a well oiled machine. Their clean up afterwards much better then they found it. Just a outstanding job

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Job was done quickly, great job on cleaning up during and after completed, very professional all the way , good price William B

Tree removalTree trimming & pruning
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Job well done. Recommend this service.

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great! Super friendly, fast and they've got some really nice equipment, which makes for a smooth and professional job. Already planning on using their service again. And they did beat all of the competitors prices, which helps immensely

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys saved me from a bone head maneuver I did with a chainsaw. They even came out on a Sunday and were fair. Good people. Thank You!

Tree removal+ Responsiveness+ Punctuality+ Quality
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceTree stump grindingTree removal
Lex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tree removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

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