Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Bassett Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty83−1.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Bassett Tree Service

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 4.8★ from 139 Google reviews

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Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bassett Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bassett Tree Service is better than 90% of palm tree trimmers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bassett Tree Service is better than 83% of palm tree trimmers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bassett Tree Service is better than 71% of palm tree trimmers.B
71

Reviews for your job

Customers hired Bassett Tree Service for 4 kinds of job.

Bassett Tree Service for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Tree stump removal”

Jani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Bassett!!! Fast, friendly and very organized. The area they worked in was clean and looked amazing. Thank you!!!

Reasonable priceTree stump grindingTree stump removalTree removal
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bassett came out quoted me a price and scheduled tree removal. Next day. Awesome crew showed up removed tree, stump, and cleaned up. Highly recommended. Great service. Thank you !!!

Great priceTree stump grindingTree stump removal
Jean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Bassett Tree Service!! I called regarding getting a tree stump ground down and they took care of it within a couple days. They even filled in the hole that was left with dirt! They are professional, efficient and their prices are more than reasonable. I will definitely be using them for any future tree services I need.

Tree stump grindingTree stump removal
Alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10! They came and removed the tree and stump within the same week of me inquiring about it! They all were very nice and can barely even tell they were really there!

Tree stump grindingTree stump removalTree removal
CodyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job taking out my 2 large pines, fast work and friendly workers at a good price. Cleanup was really nicely done, would definitely recommend!

Great priceTree stump grindingTree stump removalTree removal
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Bassett remove a 60 foot blue spruce which was diseased and getting too big. They did a great job—cleaned up the yard and planted grass seed after removing the tree. I would definitely recommend them.

Great priceTree stump removalTree removal
Smiley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service, great pricing.

Great priceTree stump grindingTree stump removalTree trimming & pruning
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bassett Tree Service did some trimming for me a few years back on a monster tree belonging to a neighbor. We had permission to trim, and they did a great job. Not only did they remove a partially broken limb, but they trimmed up all the excess that was encroaching toward my house - without doing one of those…

Great priceTree stump grindingTree stump removalTree removal
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They started the same day I called, cut down 3 trees and ground 1 stump, other 2 were too close to building. Excellent clean up. Reasonably priced.

Tree stump grindingTree stump removal
SallyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew is amazing... They are very knowledgeable of what they're doing and work very well together to be very careful of everything on your property and clean up is super! We will definitely hire them in the future and would highly recommend them!

Tree stump removalTree removalTree stump grinding
Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an amazing job . had a very big tree ,took it out no problem.very understanding price clean up what was exceptional very pleased , I would recommend them to anyone.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
DarylLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bassett's did an amazing job on my property. They removed a 30 ft pine , two 15 ft pines and five 8ft tall bushes. They cleaned up so well, Doesn't even look like they were here. The entire crew were very polite as well. I had 3 quotes,and Bassett was very reasonable. I'm very glad I selected Bassett. After…

Customer photo from Daryl's review
Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a pine tree removed and I highly recommend Andrew and his team. Very efficient and everything was cleaned up perfectly!!! Highly recommend!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Jan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, responsive, good price for stump removal in tight spot and large tree branch removal. Clean up excellent. Went above and beyond to be helpful. Highly recommend. Mike and owner Andrew were awesome!

Tree stump removalTree stump grindingTree transplanting+ Responsiveness+ Punctuality+ Quality
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called left message, returned my call same day and they were able to come the next day and remove a tree and stump. Absolutely no debris left. Their entire crew was excellent! Would definitely recommend!!!

Tree stump removalTree removal+ Responsiveness+ Quality
GlennLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hard working crew, like a well oiled machine. Their clean up afterwards much better then they found it. Just a outstanding job

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Job well done. Recommend this service.

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great! Super friendly, fast and they've got some really nice equipment, which makes for a smooth and professional job. Already planning on using their service again. And they did beat all of the competitors prices, which helps immensely

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree stump grinding30—
Tree removal29—
Tree stump removal18—
Tree trimming & pruning14—

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