Experts Reviews · Company report
Bassett Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty83−1.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Bassett Tree Service

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 4.8★ from 139 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bassett Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bassett Tree Service is better than 90% of palm tree trimmers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bassett Tree Service is better than 83% of palm tree trimmers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bassett Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bassett Tree Service is better than 71% of palm tree trimmers.B
71

Reviews for your job

Customers hired Bassett Tree Service for 4 kinds of job.

Bassett Tree Service for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Tree trimming & pruning”

SkulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast response. Quick estimate. Scheduled and completed work faster than I could get my third quote from another unnamed service. Great communication and crew cleaned up everything very well. Before & after pics. Highly recommended.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Judson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Basset team is a highly professional and thorough group. Don't look any further, these guys are as they say "the best of best". Some time ago Mr. Basset removed an old box elder tree and ground the stump. Armed with a bucket truck, wood chipper, stump grinder, rakes and blowers with a 5 man crew made short work…

Great priceTree stump grindingTree trimming & pruning
Marc9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome group of men. Prompt and direct when talking about timing and estimate. Very reasonable price. Crew that came to cut worked quickly and were professional and personable. 100% will call again when I need more services.

Great priceTree trimming & pruning
DM6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly Recommend Bassett Tree Service - Outstanding work removing several trees including an awkward one in my deck. Andrew is professional, responsive and cleanup was excellent. He made a recommendation on keeping a tree which was visually was a very good call.Ground up stumps and it looks like a different house -…

Great priceTree stump grindingTree trimming & pruning
Smiley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service, great pricing.

Great priceTree stump grindingTree stump removalTree trimming & pruning
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had these guys remove a very large willow tree limb today .It was really the size of a med size tree and the hole crew where very polite and professional !! The price was right and they did a great job cleaning up!!! Thanks again for a great job and yes I would hire them again!!!

Great priceTree trimming & pruning
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, excellent price, professional, friendly crew. Highly recommend!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an amazing job . had a very big tree ,took it out no problem.very understanding price clean up what was exceptional very pleased , I would recommend them to anyone.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Here on time, Great work, cleaned everything up...would call again.

Tree trimming & pruning+ Quality+ Value
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was very happy with the job they did for me. They were professional.

Tree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Jan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, responsive, good price for stump removal in tight spot and large tree branch removal. Clean up excellent. Went above and beyond to be helpful. Highly recommend. Mike and owner Andrew were awesome!

Tree stump removalTree stump grindingTree transplanting+ Responsiveness+ Punctuality+ Quality
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out and completed the job on the same day that I called them. They cleaned up the waste and didn't damage our newly-planted lawn. Excellent service!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Job was done quickly, great job on cleaning up during and after completed, very professional all the way , good price William B

Tree removalTree trimming & pruning
DennyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Quick response, did a good job at a reasonable price and cleaned up afterwards.

Tree trimming & pruning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

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