Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Bates & Sons LLC Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bates & Sons LLC Exterior Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 61 pressure washing services · 5.0★ from 258 Google reviews

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Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bates & Sons LLC Exterior Cleaning is better than 98% of pressure washing services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bates & Sons LLC Exterior Cleaning is better than 98% of pressure washing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bates & Sons LLC Exterior Cleaning is better than 100% of pressure washing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bates & Sons LLC Exterior Cleaning is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bates & Sons LLC Exterior Cleaning is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bates & Sons LLC Exterior Cleaning is better than —% of pressure washing services.–
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Reviews for your job

Customers hired Bates & Sons LLC Exterior Cleaning for 3 kinds of job.

Bates & Sons LLC Exterior Cleaning for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Power/pressure washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 46

All 20 Google reviews tagged “Power/pressure washing”

MindyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work!! So thorough and went above and beyond what was expected. He cleaned out my gutters, power washed the outside of my gutters, power washed my back patio (it looks brand new!) and soft washed a canvas canopy over a door (which also looks like new - and it looked horrible when he started). He went…

Reasonable pricePower/pressure washingSoft wash cleaningService not listed
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles did a fantastic job cleaning our gutters a few seasons ago when we first moved into our home, and he was so attentive and kind that we remembered him when we decided to have our house power washed this summer. The guys did a phenomenal job washing the house as well as our back deck, which was covered in…

Gutter cleaningPower/pressure washingSoft wash cleaning+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I've have Bates and Sons out my home twice and each time I've been both gracious and pleased with what they do and how they do it. It's a pleasure to deal with a family run business(Charles & his wife)

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was all around the easiest experience from getting an inquiry to the actual execution. The communication was better than expected and the power washing service was great. Definitely gonna keep this contact for future needs.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were super impressed with how thorough and detail-oriented their work was. Would definitely recommend.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All around awsome! Answered all my questions,and went above and beyond!

Glass & mirror cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great person explains job very well and does job As you request

Power/pressure washing+ Professionalism
LavondaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can't say enough about Bates and Sons! When I called to schedule my appt I was impressed with the professionalism and the kindness that was shown. However, the interaction with the owner/technician took this experience to an even higher level. When he spoke to me about my home (as though it was his) and what he…

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent work. The whole house looks brighter. I will definitely call next time.

Power/pressure washing
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bates & Sons did a great job cleaning interior gutters and power washing exterior of home. Charles was very professional and friendly to work with. I will recommend his service to family and friends. My home looks new and clean. Just in time for Spring.

Power/pressure washing+ Professionalism
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Just wanted to say thank you for the outstanding job. Five stars isn't enough, you deserve 10!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
ShawnLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

One of the most professional people I have met. He did our house and it is amazing. I also use him for my patii clients. Highly recommended!!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Charles was awesome! Very thorough and extremely professional. Our house looks great!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wow, amazing job! Very professional. The house looks great after the power washing!! Thanks guys!!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Eddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washing
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning+ Quality+ Professionalism+ Value
Darshit6 years ago★★★★★

Rating only, no written review.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Jeri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing20—
Interior & exterior window cleaning7—
Soft wash cleaning3—

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