Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Bath Fitter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty61−3.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bath Fitter

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.7★ from 110 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bath Fitter is better than 86% of sink installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bath Fitter is better than 84% of sink installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bath Fitter is better than 61% of sink installation services.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bath Fitter is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bath Fitter is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bath Fitter is better than 100% of sink installation services.A
100

Reviews for your job

Customers hired Bath Fitter for 8 kinds of job.

Bath Fitter for plumbing fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 4 Google reviews tagged “Plumbing fixture installation”

Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very polite and clean. Got it done in only 6 hours, and cleaned up after themselves, even when the glass doors we removed fell over and shattered. Brought their own vacuum and everything.

Great priceBathtub replacementPlumbing fixture installation
Lonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had bath fitter of Erie remove my old nasty tub and replace with a walk in shower. Representative was out to give me an estimate and options. Installation crew was ontime, professional, friendly and did a fantastic job! I LOVE my bathroom now!

Customer photo from Lonnie's review
Bathtub installationBathtub replacementDrywall installation+ Responsiveness+ Punctuality+ Quality
MattyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

The bathroom looks great and beautiful they lost points for not doing a good clean up job when they were done. I had to scrub my bathroom floor and heavy duty clean my carpet outside of the bathroom where tools and whatnot sat while they did work. Other than that I can’t complain.

Tile work installationPlumbing fixture installationRepair water fixtures+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tim and Mike and their assistant did a great job on installing my walk in shower and cleaning up when they were done. They were very courteous and professional! I highly recommend them. GREAT JOB GUYS!!!!!

RemodelingDrywall installationPlumbing fixture installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bathtub replacement8—
Remodeling8—
Bathroom remodeling8—
Shower refinishing6—
Bathtub installation5—
Plumbing fixture installation4—
Tile work installation2—
Drywall installation2—

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