Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers report rapid turnaround times for services including charging port cleaning, screen replacement, and battery repairs, often noting that minor issues were resolved without charge. Reviewers highlight friendly staff, reasonable pricing compared to competitors, and effective communication during the repair process. One critical review suggests the shop's costs are similar to Apple without offering proprietary parts or Face ID repair capabilities, recommending direct service from the manufacturer instead.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
122 Google reviews we collected
Phrases our text analysis found in 100 written reviews
How often each topic comes up in the written reviews
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I called them they got me in immediately, didn’t take long (roughly 2 hours).”
“Great customer service and honest, helpful techs - highly recommend!”
“Excellent service, Dave really helped me out thought I needed a charging port but just needed some cleaning 😂, 100% coming back in the future.”
“Would recommend for any battery, phone, or automotive key needs!”
“The most reasonable price that I heard, I love my new screen, it’s like a dark tint to it.”
“These guys are the best - honest and quick with resolving issues!”
praise complaint · found by our text analysis, Google review wording unchanged.
Had such an easy experiance up here. Was in and out. Had something gunking up my charging port and they cleaned it no charge, will be back
First of all my sincere apologies for the delay. Because few days ago I went to the store with a charging port issue with my mobile. They have done it in just 5 minutes and not charged me for anything. They are great and amazing. Thank you so much
They were fast, professional, and super helpful! Would recommend for any battery, phone, or automotive key needs!
Call around to get my screen fixed, I was getting some outrageous prices for a 13pro max screen repair. I called them they got me in immediately, didn’t take long (roughly 2 hours). The customer services was excellent… Thank you some much. The most reasonable price that I heard, I love my new screen, it’s like a dark tint to it.
Brought my phone to have it inspected because it wasn’t charging, they took care of it right away! Great guys!
They fixed my phone. It was fast and they are so friendly! I will be back. If you are in the CWE please go here.
5.0 ★★★★★ 122 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had such an easy experiance up here. Was in and out. Had something gunking up my charging port and they cleaned it no charge, will be back
Thank you, Riley Olsson! It’s great knowing your stop at Batteries Plus Phone Repair in St. Louis went well.
First of all my sincere apologies for the delay. Because few days ago I went to the store with a charging port issue with my mobile. They have done it in just 5 minutes and not charged me for anything. They are great and amazing. Thank you so much
Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.
Fixed my phone in minutes
Hi Jacob Thank you for taking a moment to share your experience at Batteries Plus Phone Repair. We are so pleased to hear you found what you were looking for. We look forward to welcoming you back again soon.
They were fast, professional, and super helpful! Would recommend for any battery, phone, or automotive key needs!
Hi Sam, thank you for posting your positive review. Our team here at Batteries Plus Phone Repair is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Call around to get my screen fixed, I was getting some outrageous prices for a 13pro max screen repair. I called them they got me in immediately, didn’t take long (roughly 2 hours). The customer services was excellent… Thank you some much. The most reasonable price that I heard, I love my new screen, it’s like a dark tint to it.
Hi Courtney thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Brought my phone to have it inspected because it wasn’t charging, they took care of it right away! Great guys!
Hi Diego, thank you for posting your positive review. Our team here at Batteries Plus Phone Repair is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
They fixed my phone. It was fast and they are so friendly! I will be back. If you are in the CWE please go here.
Appreciate the 5 stars, Ashli Bolden! Batteries Plus in St. Louis is glad your phone repair went smoothly.
Excellent service, Dave really helped me out thought I needed a charging port but just needed some cleaning 😂, 100% coming back in the future.
We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
Excellent customer service
Hi Malik! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.
Shout out David. Helped clean my phone charging port. Back to good as new
Hi Antwand, thank you for posting your positive review. Our team here at Batteries Plus Phone Repair is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
