iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%43+10.4Value 14%89+12.6Replies to reviews 7%20+1.4Craft & service penalty45−5.5Momentum penalty0−10Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 29 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 0%
4.5★★★★★69 Google reviews · 9 photos
87%five-star reviews
2.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Bay & Beach Landscape for professional design, punctual crews, and clear communication during projects like paver installation and yard cleanups. However, a recurring criticism involves aggressive driving behaviors by company vehicles, including speeding, honking, and creating road damage. While some reviewers note negative experiences with basic maintenance quality, others highlight that management addresses specific issues promptly.
Google rating: 4.5 out of 5 from 69 reviews (87% five-star).
Reviews on this page: 69 Google reviews (58 with written comments, 3 with photos).
Owner responses: the business replied to 10% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Bay & Beach Landscape LLCArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bay & Beach Landscape LLC: 59/100 on this factor. Category median: 90.C
59
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bay & Beach Landscape LLC: 43/100 on this factor. Category median: 86.C
43
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bay & Beach Landscape LLC: 45/100 on this factor. Category median: 98.C
45
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bay & Beach Landscape LLC: 89/100 on this factor. Category median: 100.A
89
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bay & Beach Landscape LLC: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bay & Beach Landscape LLC: 20/100 on this factor. Category median: 77.D
20
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.5of 5
5 stars6087%
4 stars00%
3 stars00%
2 stars11%
1 star812%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
97%praise
Praise8997%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1565%
Reasonable730%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2628%
Would recommend1921%
Staff & attitude1718%
Speed & response1314%
Communication910%
Honesty & trust55%
Price & value33%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew that came to clean up and trim our landscaping did an exceptional job.”
“The terrible reviews about their terrible driving are true.”
“Highly recommend if you’re looking for a landscaper to take care of your home for you!”
“Scheduler was very helpful and communicated through the whole process.”
“The team was professional, on time, and really transformed our yard.”
“Lisa was right on with everything, she did the original design and listened to our concerns, making necessary changes to accommodate our vision.”
“Brandon is super great to work with you can tell he genuinely loves what he does and his team!”
“Solid work done at a great price!”
People customers mention
Landscaping3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bay & Beach Landscape LLC for 3 kinds of job. Pick one to see what they paid and said.
MichaelLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
This company should teach the employees how to drive. Speeding up London Bridge in your lifted diesel trucks blowing your train horn at people who are actually obeying the law isn’t safe. FYI, just because you took the wraps off the trucks, we still know it’s you. Losers.
OverpricedService not listed
MikeLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The crew that came to clean up and trim our landscaping did an exceptional job. They worked for nearly 5 hours non-stop and when the foreman had a question, he sought me out to ensure he was doing what I wanted done. Outstanding work ethic and our hedges, bushes and trees have never looked this good. I’m sticking with Bay & Beach!
Reasonable price
BillLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★
I have witnessed great work they’ve done, however, with complete disregard for adjacent property. Their large trucks made deep ruts along our road (multiple times) and drug a lot of the mud and debris into the road. “If” it’s necessary to serve clients in challenging locations, please consider smaller vehicles,…
Abdul1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
The terrible reviews about their terrible driving are true. One day they will end up on the news!! Learn how to drive!!!!!
Michael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Bay and beach recently completed landscaping in our back yard. From the original visit to the estimate and approval of the design, we could not be happier. Lisa was right on with everything, she did the original design and listened to our concerns, making necessary changes to accommodate our vision. Everything was perfect.
Reasonable priceGarden design
Kelcie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Brandon is super great to work with you can tell he genuinely loves what he does and his team!
This company should teach the employees how to drive. Speeding up London Bridge in your lifted diesel trucks blowing your train horn at people who are actually obeying the law isn’t safe. FYI, just because you took the wraps off the trucks, we still know it’s you. Losers.
Price assessment: Overpriced
Services: Service not listed
Mike HaasLocal Guide · 16 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
The crew that came to clean up and trim our landscaping did an exceptional job. They worked for nearly 5 hours non-stop and when the foreman had a question, he sought me out to ensure he was doing what I wanted done. Outstanding work ethic and our hedges, bushes and trees have never looked this good. I’m sticking with Bay & Beach!
Price assessment: Reasonable price
Bill MalloryLocal Guide · 17 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
I have witnessed great work they’ve done, however, with complete disregard for adjacent property. Their large trucks made deep ruts along our road (multiple times) and drug a lot of the mud and debris into the road. “If” it’s necessary to serve clients in challenging locations, please consider smaller vehicles, parking elsewhere, or rescheduling during dryer times. At a minimum, clean up your mess! You are a landscaping company after all.
Abdul1 reviewiTotal number of Google reviews Abdul has written across all businesses on Google Maps, not just this one.
Bay and beach recently completed landscaping in our back yard. From the original visit to the estimate and approval of the design, we could not be happier. Lisa was right on with everything, she did the original design and listened to our concerns, making necessary changes to accommodate our vision. Everything was perfect.
Price assessment: Reasonable price
Services: Garden design
Kelcie Reed6 reviewsiTotal number of Google reviews Kelcie has written across all businesses on Google Maps, not just this one.
Scheduler was very helpful and communicated through the whole process.
When the staff showed up, they were professional and did an excellent job!
Love my new landscaping!!
