Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Bay Area Demo and Hauling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Bay Area Demo and Hauling

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 51 waste removal services · 5.0★ from 281 Google reviews

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Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bay Area Demo and Hauling is better than 99% of waste removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bay Area Demo and Hauling is better than 99% of waste removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bay Area Demo and Hauling is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bay Area Demo and Hauling is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bay Area Demo and Hauling is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bay Area Demo and Hauling is better than —% of waste removal services.–
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Reviews for your job

Customers hired Bay Area Demo and Hauling for 8 kinds of job.

Bay Area Demo and Hauling for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 16

All 10 Google reviews tagged “Donated goods pickup”

RuthLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is truly an amazing local company! I was and still am in awe. John and his team were respectful, kind, efficient and hard workers! It gave me a very happy ❤️ heart to be treated so well. I HIGHLY RECOMMEND this local company! I had a huge 2 day job and they got it done! Strong , strong work ethic! Ruth

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
KathrynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a huge job for John and his team to remove an entire basement full of stuff as I was getting ready to move. They were all so kind, quick and professional. I was also so glad they had an option to pick up donated goods, that was so helpful and saved me a trip of my own! I can’t tell you how relieved I was to…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his crew were amazing! They are professional, knowledgeable, and saved me and my family time from having to take care of this job ourselves! Recommend them to everyone!

Donated goods pickupTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Chris_the_fuur8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time with great, fast, and smart service with knowledgeable professionals! Would definitely use again

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used John’s services twice now. John accommodated us with a flexible schedule. He and his partner moved some heavy items for us and took some discarded items to donation. Their prices are fair and they work fast and efficiently. Not to mention John and his crew are personable and helpful. We felt like…

Donated goods pickupJunk removalService not listed+ Responsiveness+ Punctuality+ Quality
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding. Responsive to customer needs. Prompt, professional, knowledgeable and very efficient. Personable and friendly. Reasonable rates.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent! We've used John's services twice. He did a great job both times. Efficient, reasonable & friendly. We will continue to use him.

Construction debris removalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
MoisesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Quality
Javier4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal101—
House & garage cleanouts54—
Furniture removal51—
Yard debris removal47—
Appliance removal & disposal32—
Construction debris removal26—
Trash removal & disposal25—
Electronic waste removal & disposal20—

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