How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for auto engine diagnostic
Clear ✕All 65 Google reviews tagged “Auto engine diagnostic” · showing 20
These guys were AMAZING!!! Mercedes dealer wanted me to spend 25K and these guys did everything and more at 8K prolonging life of 2019 GLS450 with 80K mileage. Excellent customer service-a dream.
This place is absolutely amazing… a true rare gem! Honesty is the most important thing to me when it comes to a car shop, and Drew was honest, genuine, and incredible to work with. He made me feel comfortable and confident that I was in good hands. Adan, the technician, was fantastic! He’s extremely knowledgeable,…
Bay Diagnostic Center there service is so on point. I love the friendliness and cleanliness. They are very knowledgeable about any vehicle. I would always trust them with my vehicles. I would definitely recommend them for services to my friends and family!! Thank you Bay Diagnostic for being REAL!!🙏🏽🙏🏽🙏🏽🙏🏽
Ver helpful and honest folks. Would definitely recommend.
Always friendly and immediate response to a problem 👍🏼
Great customer service, excellent mechanical work, fair pricing, and a very clean shop. I normally lease a Mercedes-Benz every three years with a prepaid service contract to avoid dealing with outside mechanics. Because of COVID, I kept my 2020 C-Class and now own it. Since I don’t like Brooklyn Mercedes, I needed…
Absolutely amazing experience. Drew was who i spoke with and he was super helpful and professional about everything. I would recommend and will come here for future troubles!!
Experience was great.
I really recommend the service! I like everything, the communication, service, quality of works, attitude and patience)!
I found this place via Google search , I really want to tell them thank you the service was fast reasonable price and they make a great job and they’re very friendly environment. Thank you.
I found this place by using AI and after reading all great reviews, decided to bring my Land Rover discovery for a check engine light that appear after having issues when fueling. Customer service was top notch and repairs were done in no time😄, I had a great feeling from day one that my car was going to be…
I brought my 2015 BMW 320I for some major service Tune up, Rotor and Brake pads , oil change ECT and the communication and Professionalism by Drew was Exceptional
They are very professional and shows curiosity to there customers.
The folks at Bay Diagnostics do their best to keep my car in good shape! Work done is as promised. Prices are competitive and fair. Happy to continue to do business with Bay Diagnostics! Thanks very much guys!
These mechanic guys are awesome , I totally recommend them ! I took my Passat to five other mechanics one being all the way in deer park Long Island , spend loads of money and always the same issue “ check engine light “ it just kept going on . So before I decided to sell my car I found BAY DIAGNOSTIC, and lord…
excellent customer service and they make you feel right at home 👍 very knowledgeable ASE certified technicians on site
Team, You all did yet again a fantastic job on our vehicle. You kept us informed and made the process simple. Thank you for being the consummate professionals! Sheldon & Jas
So glad I found this place. Mike was truly helpful from beginning to end. Most importantly the job got done!
4th time customer now. One more visit and I'll qualify as a regular:) From oil changes, break service and few other fixes, Bay Diagnostic has become my go to place. See you guys in 3,000 miles :)
I recently had my car serviced at Bay Diagnostic and I couldn’t be more pleased with the experience. From start to finish, the staff at Bay Diagnostic were professional, courteous and knowledgeable. I can confidently say that I have found my go-to auto repair shop.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |
