How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for auto maintenance
Clear ✕All 29 Google reviews tagged “Auto maintenance”
Courteous and professional. Done right the first time.
I had been going here for my Porsche for the last decade so far everytime is good experience.
I have been taking my cars to Bay Diagnostic for years, and they always do a great job at maintenance and repair. My most recent visit was just as pleasant, as Mike, one of the amazing staff members, arranged for my vehicle to be picked up after hours, due to my work schedule. I highly recommend Bay Diagnostic to…
Been going to Bay Diagnostic for several years. The crew are polite, attentive, explain in lay language what needs to be done and it's cost, the waiting area is clean. Icing on cake…the bathroom is spotless. I have recommended them to my friends.
Would recommend them, highly effective and fast. Service was done in a short time frame.
have been using Bay Diagnostic for years and very happy with courteous and speedy service.
Jordan and staff are always honest, always good and in 29 years we've never had any complaints. They are the best!
4th time customer now. One more visit and I'll qualify as a regular:) From oil changes, break service and few other fixes, Bay Diagnostic has become my go to place. See you guys in 3,000 miles :)
Excellent and fast service. I have never been disappointed. My experience has been fantastic. The shop is extremely clean. Very nice and very informative staff. Jordan keeps in touch and follows up after the job is completed. They have my business forever.
I went in for a coolant leak .. went Monday , by Wednesday … Had my Beamer back Running like new, nice place great staff and good candy 🍬 🤣.. Thanks Mike & Squad !! Ps Jordan also check on me a few days after, as if I was a long lost cousin 🤣.. Great Customer service.. Thanks guys ..
They communicate clearly about what is wrong, what they are doing, and when the service will be completed. This is not a cheap mechanic, but I have peace of mind knowing my car is getting high quality care.
Good service. Mike is very attentive and helpful. My smart car is performing much better after being serviced. I would recommend this shop and will be returning for future services.
Great service, and great price!
quick and thorough always communicating progress as work is being done
I highly recommend Bay Diagnostic repair shop. The manager, Jordan, is going above and beyond his call of duty to please us, the customers. He too the time to search the internet to find 7 different parts to fix the broken noisy struts in our old Mazda, since the complete assembly is no longer available in an old…
Very Professional and Expert Knowledge. Totally exceeded all expectations. I brought in my Mercedes Benz GL due to a bad coolant leak. They told me that the turbo coolant tubes at lower front engine needed to replaced within minutes. Amazing diagnostic! Thank you Jordan and your entire team. Highly recommend this shop.
I have been bringing my BMW here for more than 10 years. Jordan and his team are a pleasure to work with. My car is in great shape thanks to their knowledge and hard work. Thank you Bay Diagnostic!
Friendly and efficient service! Jordan and his team are amazing and very helpful. So glad we found this local gem for our auto care and maintenance!
My car was sitting still for a long time because of the pandemic, but jordan fixed it and left it perfect. He did a great job.
I’ve only had positive experiences, people are friendly, and professional. Service has been great in quality of work and in timeliness. Jordan and the receptionist take the time to explain everything about the repair being done as well as pricing.
Cannot say enough GOOD THINGS about Bay Diagnostic. They may charge a bit more in labor, but they have great mechanics . They are there for me whenever I need them....Quick and courteous.
Team’s very responsive and flexible in accommodating urgent works
Been using Bay Diagnostics for several years. They always meet my expectations and do a great job with oil changes and inspections.
All work done in a timely manner and much more caring than going to the dealer
I'm updating my review from five years ago, just to reiterate the 5 stars. I have owned a 2005 LR3 that Bay Diagnostics helped me keep running long past its expiry date. Fantastic diagnostics - in one case, solving a problem the dealer was unable to solve - honest service, and when something wasn't worth doing, they…
So took my car here cause I've had some shaking but really came to get my genesis walnut blasted. I've called about 30 places and all really specialized in German cars only. Finally called this place and Keith said he could help me out. Brought my car the next day and they did that services for me and did an oil…
The Bay Diagnostic team did an excellent job of identifying the issue with my car and having it fixed within 48 hours. They displayed a great level of professionalism. I'm definitely going to recommend them to my family and friends.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |