How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for brakes
Clear ✕All 50 Google reviews tagged “Brakes” · showing 20
Amazing service ! I came for a break fluid flush for my 2020 BMW and they worked diligently and quick! I do Recommend making an appointment as they can become very busy very quick! Will definitely be coming back for all my routine maintenance
Great service, always friendly and professional. I’ve only been going here for 5+ years.
Great communication and customer service from Drew! Brought my car in to replace rear brakes/rotors, car was ready for pickup within 4 hours. I live in the neighborhood so it’s great to know there’s a reliable shop around. Would definitely come back for any future service.
Needed urgent repairs and they not only diagnosed the whole vehicle correctly, but let me keep it there for a few days while I travelled internationally before starting work. My porsche 957 turbo s has never run so well. I would recommend anyone with a European make (as that is my experience, i’m sure that means…
I had a great experience at Bay Diagnostics! Drew and Jordan were honest and straightforward. They communicated well. I dropped our car off early in the morning. They took my car in and completed the service we requested more quickly and efficiently than expected. I usually dread anything involving mechanics and…
I really recommend the service! I like everything, the communication, service, quality of works, attitude and patience)!
Great shop to bring your car. Quick service. Good communication
Wonderful establishment very knowledgeable they make you feel at home. You know once you drop your car off there, it’s in good hands. Highly recommend.
I brought my 2015 BMW 320I for some major service Tune up, Rotor and Brake pads , oil change ECT and the communication and Professionalism by Drew was Exceptional
I have been going to Bay Diagnostics for close to 15 yrs. I have an outstanding professional relationship with Jordan. I have ALWAYS been treated fairly and honestly by Jordan & staff. You don't find too many honest & decent mechanics today. I've continued to go to Bay Diagnostics because I feel as though I'm not…
I had been going here for my Porsche for the last decade so far everytime is good experience.
have been using Bay Diagnostic for years and very happy with courteous and speedy service.
Professional Ownership! With a warranty!
2013 BMW X1. Somehow I had a cracked valve cover. They replaced many plastic, rubber parts that were touched by the escaping oil as well as spark plugs, injectors. The car rides like new. Not bad for ten years old. It may have been a pricey repair but if you have a BMW that's to be expected.
Great service, and great price!
If you own a Mercedes we have a 2008 E350 4matic and it still needs a little bit of work done but the work that they did was I mean awesome the car runs like new and I'm still ready to take it back to them for them to finish off the rest of the work that needs to be done they are very professional and very…
Friendly, Informative and knows how to do the job. Thanks
Very respectable place. Great job on brakes also in very timely manner. Very good mechanic.Most definitely recommend. Professional! Courteous!
They are nice quick efficient Honest and reliable
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |
