How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for engine repair
Clear ✕All 21 Google reviews tagged “Engine repair”
Needed a good quality Mercedes repair location. I found it here at bay diagnostics
4th time customer now. One more visit and I'll qualify as a regular:) From oil changes, break service and few other fixes, Bay Diagnostic has become my go to place. See you guys in 3,000 miles :)
2013 BMW X1. Somehow I had a cracked valve cover. They replaced many plastic, rubber parts that were touched by the escaping oil as well as spark plugs, injectors. The car rides like new. Not bad for ten years old. It may have been a pricey repair but if you have a BMW that's to be expected.
If you own a Mercedes we have a 2008 E350 4matic and it still needs a little bit of work done but the work that they did was I mean awesome the car runs like new and I'm still ready to take it back to them for them to finish off the rest of the work that needs to be done they are very professional and very…
I have been bringing my BMW here for more than 10 years. Jordan and his team are a pleasure to work with. My car is in great shape thanks to their knowledge and hard work. Thank you Bay Diagnostic!
Very clean premises. Owners are straightforward and professional. I have always been satisfied with Bay Diagnostic’s competent service.
My 2012 VW Tiguan had a slight engine oil leak and front end repair, Car was at the VW dealer for a dead battery and they quoted the repairs of the leak which where outrageous...didn't expect anything less from them, Its covered w/ a 3rd party extended warranty which VW got them to cover none of it, Being a customer…
Amazing customer service. Sat down and went over all the details of my Jeep (my second love) The crew made me feel I was part of their family. My Jeep was ready the same day! The most important thing, my Jeep runs better than before. Thank you for making my experience incredible all around.
I had a lot of problems on my car and they took care of it within 5 days! Everything is great definitely recommend!
Hi my name is romaine, Went in to do my valve stem seals looked around got the run around from a few shops but then looked on google for this specific job and seen they have experience. Was impressed by the overall customer service, Keith was polite he communicate with you, explain to u the process and what to…
Bay is the best. Nobody else touches my smart ForTwo. I have taken my smart to the M-word several times and M is put to shame by the supreme talent and professionalism of Bay. Bay responds to your requests. They want to do business with you. Extremely rare these days. Bay is old school, hard working and honest.…
If you have a Smart Car and you're tired of the high prices and inconvenience of getting it serviced by Manhattan Mercedes, Bay Diagnostic is the better alternative. It's easily accessible from the Belt Parkway or Ocean Parkway, and the Q train is a few blocks away. Service is friendly with good communications about the work being done.
They treat customers with respect and honesty. They have a highly skilled credentialed professional staff. They properly diagnose the cause of problems that they effectively repair and they identify potential problems for the customer to address in the future. I am a loyal customer over many years mainly because the…
Great service. Very professional! Everything that was intended to be repaired was truly repaired. I had a troubling situation from needing a entire engine replacement. Keith & Jordan kept in close contact with me every step of the way. They were kind and comforting during the entire process. My Mercedes Benz feels…
Great service. It is a bit pricey but you ge what you pay for. The repair was done timely and the customer service was great. I highly recommend this shop especially for foreign car owners. I have tried many shops before and they were not able to figure out what was wrong with the vehicle.
Great place, great service. Very professional
The Guys at Bay Diagnostic are top notch. I will continue to service my car through them. Honesty and trust goes a long way in the auto repair business and I feel like they met all my standards. Truly first class! Thanks!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |
