How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for tires
Clear ✕All 36 Google reviews tagged “Tires” · showing 20
I had a great experience with Bay Diagnostic. They are very responsive, clear, and have good advice. They did the required work on my car quickly and well. Thanks!
Same day service! Absolutely great customer service!
Drew was incredible and professional. He fit me in for a winter tire swap last minute on a Friday before closing for the weekend. Thank you!
Thank you for the fast wheel alignment, suspension check, and tires rotation for reasonable price!
I highly recommend Bay Diagnostic for their repair services. Excellent auto shop! Customer service is outstanding, and work is done right. The techs are friendly and know what they're doing. They were professional, knowledgeable and did an excellent job on my car. Plus, did my inspection in 1..2..3 😊. I am so happy…
The folks at Bay Diagnostics do their best to keep my car in good shape! Work done is as promised. Prices are competitive and fair. Happy to continue to do business with Bay Diagnostics! Thanks very much guys!
I have been going to Bay Diagnostics for close to 15 yrs. I have an outstanding professional relationship with Jordan. I have ALWAYS been treated fairly and honestly by Jordan & staff. You don't find too many honest & decent mechanics today. I've continued to go to Bay Diagnostics because I feel as though I'm not…
I had been going here for my Porsche for the last decade so far everytime is good experience.
As always, great value and great service. I wouldn’t go anywhere else.
Fantastic experience dealing with Jordon and his time. Definitely would recommend them.
Great service! Did my oil change and tire rotations as well as air filters replacement. Highly recommended!!!
Good service. Mike is very attentive and helpful. My smart car is performing much better after being serviced. I would recommend this shop and will be returning for future services.
I was at Bay Diagnostic to install my winter tires. I was able to ship everything to the shop without any issues and had them installed there. They also provide tire storage for the season.
I’ve only had positive experiences, people are friendly, and professional. Service has been great in quality of work and in timeliness. Jordan and the receptionist take the time to explain everything about the repair being done as well as pricing.
Amazing customer service. Sat down and went over all the details of my Jeep (my second love) The crew made me feel I was part of their family. My Jeep was ready the same day! The most important thing, my Jeep runs better than before. Thank you for making my experience incredible all around.
I'm updating my review from five years ago, just to reiterate the 5 stars. I have owned a 2005 LR3 that Bay Diagnostics helped me keep running long past its expiry date. Fantastic diagnostics - in one case, solving a problem the dealer was unable to solve - honest service, and when something wasn't worth doing, they…
These guys really go above and beyond - they have my highest recommendation! Also, they do winter/summer tire storage, which is amazing.
This is a top notch center providing outstanding service with original parts and a reasonable price. I would highly recommend them if you require quality service for the vehicle that you care about!
I received a job offer upstate, and needed snow tires for my smart car! Keith found the last 2 front tires in the US! They were in a warehouse in ohio. When I came in, I needed more services, and he fixed them in 5 hours. Speedy service, and goes the extra mile for his customers.
They always deliver reasonably priced, high quality service with a smile. Jordan and Keith are the best!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |