How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBay Diagnostic
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #362Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 920 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bay Diagnostic for 8 kinds of job.
Bay Diagnostic for wheel alignment
Clear ✕All 37 Google reviews tagged “Wheel alignment”
I really recommend the service! I like everything, the communication, service, quality of works, attitude and patience)!
I found this place by using AI and after reading all great reviews, decided to bring my Land Rover discovery for a check engine light that appear after having issues when fueling. Customer service was top notch and repairs were done in no time😄, I had a great feeling from day one that my car was going to be…
What a pleasant experience it was, brought in my car for a noise issue and alignment, Drew was amazing!! Their techs are highly experienced and knowledgeable, service quality is excellent and not overpriced!!
Needed a good quality Mercedes repair location. I found it here at bay diagnostics
I have been going to Bay Diagnostics for close to 15 yrs. I have an outstanding professional relationship with Jordan. I have ALWAYS been treated fairly and honestly by Jordan & staff. You don't find too many honest & decent mechanics today. I've continued to go to Bay Diagnostics because I feel as though I'm not…
I had been going here for my Porsche for the last decade so far everytime is good experience.
Fantastic experience dealing with Jordon and his time. Definitely would recommend them.
4th time customer now. One more visit and I'll qualify as a regular:) From oil changes, break service and few other fixes, Bay Diagnostic has become my go to place. See you guys in 3,000 miles :)
Professional Ownership! With a warranty!
Good service. Mike is very attentive and helpful. My smart car is performing much better after being serviced. I would recommend this shop and will be returning for future services.
I use this service station because it follows the recommended service maintenance recommended by Honda. I know this will help prevent a breakdown while on the road and help maintain the resale value of my car.
I have been bringing my BMW here for more than 10 years. Jordan and his team are a pleasure to work with. My car is in great shape thanks to their knowledge and hard work. Thank you Bay Diagnostic!
Very clean premises. Owners are straightforward and professional. I have always been satisfied with Bay Diagnostic’s competent service.
Trust worthy place to bring your vehicle
Amazing customer service. Sat down and went over all the details of my Jeep (my second love) The crew made me feel I was part of their family. My Jeep was ready the same day! The most important thing, my Jeep runs better than before. Thank you for making my experience incredible all around.
The Bay Diagnostic team did an excellent job of identifying the issue with my car and having it fixed within 48 hours. They displayed a great level of professionalism. I'm definitely going to recommend them to my family and friends.
I received a job offer upstate, and needed snow tires for my smart car! Keith found the last 2 front tires in the US! They were in a warehouse in ohio. When I came in, I needed more services, and he fixed them in 5 hours. Speedy service, and goes the extra mile for his customers.
I’ve been doing car maintenance and repair of my Audi Q5 with Bay Diagnostic for some years now. I’m impressed by their high professionalism and very reasonable pricing, which doesn’t break the bank. Doing work on time makes it even better! I highly recommend this business. Thanks for the great work to Jordan and the staff!
If you have a Smart Car and you're tired of the high prices and inconvenience of getting it serviced by Manhattan Mercedes, Bay Diagnostic is the better alternative. It's easily accessible from the Belt Parkway or Ocean Parkway, and the Q train is a few blocks away. Service is friendly with good communications about the work being done.
I drive a SmartCar so not a lot of shops will do routine repairs on it. They specialize in Smart, so I went there. Went there to fix my wipers. Was in and out in less than 3 minutes. Keith was super nice and helpful. Will definitely be transferring my business to there.
Bay diagnostic quickly troubleshoot the problem with my vehicle and fixed it beyond my satisfaction . They were professional and and finish the repairs in a timely basis . This team have truly shown excellence . Thank you .
I really like this shop, and they offer tire storage for your winter tires! Great service, good prices.
Bay Diagnostics does great work. They are thorough and always top notch.
I took my Mercedes Benz and i was very pleased with they work if u have Luxury Car Brand. Do Not Go To Those Overpriced And Doubles The Priced parts and labor is expensive. NO DONT DO THAT Search like i did i am a woman usually when i go to mechanic shops they want to ripped me off but now i search for…
Very professional. Car runs much better. Great work
Great job as always keeping my 2013 red Mini running fabulous! Great guys, great service, highly recommended. Thanks!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 153 | — |
| General repairs & maintenance | 122 | — |
| Auto engine diagnostic | 65 | — |
| Air & cabin filter replacement | 51 | — |
| Brakes | 50 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 37 | — |
| Tires | 36 | — |