How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBay's Auto Repair & Collision Services
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #273Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 404 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bay's Auto Repair & Collision Services for 8 kinds of job.
Bay's Auto Repair & Collision Services for auto body & trim repair
Clear ✕All 19 Google reviews tagged “Auto body & trim repair”
Great experience! The team at Bay’s are so nice and I never get anxious taking my car there. This time I had a dead battery and they fixed my car up same day.
Best auto shop in Seattle 🌲
I can't recommend Bay's Auto enough after my car was in an accident and needed significant repair work. From start to finish, the team handled a stressful situation and made it easier to handle. Yusha in the front office was incredible - she went above and beyond coordinating with the insurance company, which…
We wanted something a little unusual- custom modifications- and Bay's people listened carefully, did good, prompt work, and were affordable.
Accounting was horrible to me. I was really shook up by the accident and they refused to return my calls. Very unprofessional and rude.
Very easy going and nice workers
Sal, Yusha, Mohammad were friendly, informative, and straightforward about pricing, what they can and cannot fix. I loved their direct, no frills communication style. Definitely helped to have my issue fixed asap.
Dropped in one day unannounced, mechanic took one look at the problem and gave an estimate later that day. I put down a deposit online, part arrived a few days later, installed a few days after that, total turnaround time a week. I had gone to another place nearby for a comparison that made me schedule the estimate and were gonna charge over twice as much.
So glad to have found this shop! Yusha is always so friendly and helpful, and the staff is great. They have been honest and reasonable with pricing, and I trust them. I happily recommend Bay’s to anyone looking for an autobody shop in the area.
They are extremely honest , give you a fair price and you can trust them. And they deliver quality work.
Awesome, communicative, affordable
I brought my car to Bays Auto for body damage, suspension, and window repair, three things I used to have to take to three different shops. Having it all handled in one place was fantastic. The front desk staff were super helpful and communicative throughout the whole process, and they delivered my car exactly when they said they would.
Yusha and Sal are a pleasure to talk with throughout the entire process! We ran into a pillar with some pretty bad door damage and they empathized with our situation no questions asked. We originally brought our car to two other shops, one a corporate collision shop, and were quoted 9k-10k+. They did an amazing job…
Bay’s body shop did such a great job with my Tesla when I was in a merge collision! Sal and Michelle were helpful. Communication with Sal, and the process with insurance was easy. Highly recommend, they treat you with empathy and are straighforward/transparent which I appreciated.
Wonderful service, great communication. Yusha and Moses took great care of me and will take great care of you. Other places told me my van would be with them for a week, they got it turned around same day once the part arrived. So happy we went with Bays.
I can't say enough good things about this shop. The mechanics are amazing, fair and extremely knowledgeable. Yusha at the front desk is a top notch professional able to multi-task like a breeze. Moses fixed my Alfa Romeo for a fraction of the competitor's bid and got it back to me in better condition than when I brought it in! 10 stars :)
Thank you Moses for pounding that dent out. No clue it was even there. We appreciate you all!!
Yusha is amazing at helping people navigate insurance and repair costs and really came through helping me while I got money together to get my rear bumper and tail light. My car was hit while it was parked and look pretty rough. It also had some pre-existing damage that had rusted over. When I got it back, Moses and…
Bay did a great job repairing some damage to the rear door of my new car. Nice people and a fast turn around.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 22 | — |
| General repairs & maintenance | 20 | — |
| Auto body & trim repair | 19 | — |
| Auto maintenance | 10 | — |
| Brakes | 10 | — |
| Steering & suspension repair | 8 | — |
| Vehicle Inspection | 8 | — |
| Tire rotations | 7 | — |


