Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Bay State Soft Wash logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Bay State Soft Wash

Taunton, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 81 pressure washing services · 5.0★ from 85 Google reviews

📞 Call (774) 259-3778Request a call backWebsite ↗

Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bay State Soft Wash is better than 99% of pressure washing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bay State Soft Wash is better than 99% of pressure washing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bay State Soft Wash is better than 100% of pressure washing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bay State Soft Wash is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bay State Soft Wash is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bay State Soft Wash is better than —% of pressure washing services.–
—

Reviews for your job

Customers hired Bay State Soft Wash for 2 kinds of job.

Bay State Soft Wash for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Power/pressure washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Power/pressure washing”

David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cody has just left, and I have to say I am very impressed with the job that Bay State have done on my previously dirty home. Could not be more pleased.

Reasonable pricePower/pressure washing
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would highly recommend Baystate Soft Wash! They were quick, very thorough and professional.

Power/pressure washing
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bay State Soft Wash did a great job on a whole house wash and gutter cleaning for us. Prompt, courteous, professional and on time. We would recommend them highly!

Great pricePower/pressure washingSoft wash cleaning
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Every now and then the Universe provides! Through the power of networking I met 3 incredible companies. My problem was a yellow stain that appeared on the bricks of the Hanover Veterans Memorial days before Memorial Day. Rain didn’t help the issue. I reached out to Swenson Granite Works of Hanover but they only deal…

Great pricePower/pressure washing
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best house wash I have had, with out a doubt will have them back next year

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really happy with these guys from start to finish. I was scheduled on the books in a timely, reasonable manner -- it was during the height of the summer season (July 4th) and the crew was here in a matter of a couple of weeks. Crew (Chris and Stevie) were hard working, genuinely cared and went the extra mile in…

Reasonable pricePower/pressure washing
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Bay State Soft Wash did an amazing job! Brian and his team were extremely professional and thorough. I was very pleased with the outcome and will definitely use Bay State Soft Wash in the future! Thank you!!

Power/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing7—
Soft wash cleaning5—

Compare with

Sunbrite Powerwashing logoSunbrite PowerwashingExperts Score 100Taunton · 5.00★PowerShine Roof & Exterior Cleaning LLC logoPowerShine Roof & Exterior Cleaning LLCExperts Score 99Taunton · 4.99★Gaeta Exterior Services logoGaeta Exterior ServicesExperts Score 99Taunton · 4.98★