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Bayside Limousine

Chauffeur service · North Beach, MD · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 15 wedding transportationPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 1,105 Google reviews · 22 photos
95%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Oct 2026latest review

Bayside Limousine at a glance

Google reviewers rate Bayside Limousine 4.9 out of 5 based on 1105 reviews, frequently praising punctuality, clean vehicles, and responsive communication for weddings and events. The company offers various options including party buses and shuttles, with customers noting flexible drivers and easy booking processes. However, some low-star reviews criticize unresponsive drivers during late-night pickups, unexpected extra fees, and occasional vehicle comfort issues like lack of air conditioning.

  • Google rating: 4.9 out of 5 from 1,105 reviews (95% five-star).
  • Reviews on this page: 1,104 Google reviews (946 with written comments, 46 with photos).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Vehicle serving North Beach, Maryland.

Data from Google, last updated October 28, 2026.

Score profile vs other wedding transportation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction92Reliability89Craft & service100Value100Momentum100Replies to reviews15Satisfaction: 92 (median 93)Reliability: 89 (median 89)Craft & service: 100 (median 96)Value: 100 (median 93)Momentum: 100 (median 100)Replies to reviews: 15 (median 27)
Bayside LimousineWedding Transportation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bayside Limousine: 92/100 on this factor. Category median: 93.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bayside Limousine: 89/100 on this factor. Category median: 89.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bayside Limousine: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bayside Limousine: 100/100 on this factor. Category median: 93.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bayside Limousine: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bayside Limousine: 15/100 on this factor. Category median: 27.F
15

Bar = this company · dark tick = category median.

Star ratings

1,104 Google reviews we collected

  • 5 stars1,04995%
  • 4 stars333%
  • 3 stars20%
  • 2 stars20%
  • 1 star182%

Praise vs complaints

Phrases our text analysis found in 946 written reviews

  • Praise1,84698%
  • Complaints402%

Price

What reviewers said about value for money

  • Worth the money375%
  • Overpriced125%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude56530%
  • Speed & response37220%
  • Would recommend33318%
  • Quality & results30316%
  • Communication1518%
  • Price & value1176%
  • Honesty & trust452%

What customers talk about

We read 946 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The drivers were on time, friendly, and responsive.”
    “Do not recommend - highly unprofessional, non-communicative and resorts to the most banal negotiating tactics when challenged in the slightest.”
  • “Responsive and easy to book, with plenty of options for us even though we contacted them only a few weeks before our celebration.”
    “From 12-12:30am our driver was completely MIA and totally unresponsive.”
  • “Would highly recommend and would use them again for any transportation needs!”
    “I would not recommend Bayside Limousin also after you complete your payments they never pick up thier calls.”
  • “We used both a 32 person shuttle and hired a private driver for a 13 person van and had a great experience with both.”
    “What's worst is the company's response: they did nothing to try and make it right, during the event or after.”
  • “I appreciated his early communication with me to check in and verify the itinerary before our event.”
  • “So worth the money to haul a group of friends around for a reunion.”
    “5 hours), despite our agreement on the cost, and despite us only going over by 10 mins (again, not entirely by choice).”
  • “I’ve used Bayside many times and they are by far the most professional and reliable Limousine service in Maryland!”

People customers mention

  • Limousines 60 reviews
  • Kevin 48 reviews
  • Jonce 43 reviews
  • John 27 reviews
  • James 23 reviews
  • Limos 19 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

What reviewers say about Bayside Limousine

From 24 detailed written reviews; every point below is quoted in at least one review.

  • Mentioned most: Would recommend (13 praise, 1 complaint); Punctuality (10 praise); Friendly & courteous (10 praise); Professionalism (8 praise, 1 complaint); Communication (5 praise, 1 complaint); Quality of work (6 praise); Responsiveness (3 praise, 1 complaint); Booking & wait (4 praise).
  • Reported results: 1 billing dispute.
  • Value for money: 3 said worth it, 1 said overpriced or not worth it.
  • Jobs reviewed: party bu (3), bu (3), shuttle (2), transportation (2), limo bu (2).
  • Returning customers: 4 reviewers say they used Bayside Limousine before.
👍 “Responsive and easy to book”
👍 “Easy to book, with plenty of options”
👍 “The drivers were on time”
👎 “The driver was very non-communicative”
👎 “Eventually he did respond”

Recent reviews

MaryKathryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Responsive and easy to book, with plenty of options for us even though we contacted them only a few weeks before our celebration. We used both a 32 person shuttle and hired a private driver for a 13 person van and had a great experience with both. The drivers were on time, friendly, and responsive. Would highly…

Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Bayside Limousine staff provided a very professional service from start to finish. Very fast communication. Arrived on time, sent out notifications letting us know when the vehicle was in route, just overall great experience. The party bus was very clean and had an awesome interior. Looking forward to hire you in the nearest future!

TerryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Our guests safely made it to and from the wedding reception. Very clean shuttles. The party bus was fun!!! The drivers were all very friendly and even helped people on and off the shuttle if needed. Thanks Bayside Limo!!

Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Kevin was fantastic! I appreciated his early communication with me to check in and verify the itinerary before our event. He was on time, kept the energy and fun going as we moved from the different venues.

Leah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Bayside did an amazing job transporting our wedding party and guests!! They were professional, fun, and prompt!

Sara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Definitely recommend! Bayside Limo made things uncomplicated and an easy choice to make in a crazy time of so much coordination like our wedding. Thank you!

Photos

Customer reviews

4.9 ★★★★★ 1,105 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
MaryKathryn Hurd4 reviewsTotal number of Google reviews MaryKathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Responsive and easy to book, with plenty of options for us even though we contacted them only a few weeks before our celebration. We used both a 32 person shuttle and hired a private driver for a 13 person van and had a great experience with both. The drivers were on time, friendly, and responsive. Would highly recommend and would use them again for any transportation needs!

Joanna Gavidia4 reviewsTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bayside Limousine staff provided a very professional service from start to finish. Very fast communication. Arrived on time, sent out notifications letting us know when the vehicle was in route, just overall great experience. The party bus was very clean and had an awesome interior. Looking forward to hire you in the nearest future!

Response from the owner · 3 hours ago

Joanna, thank you so much for such a thoughtful review. I’m really happy to hear that everything felt smooth and well organized from the first conversation through the day of your event. I especially appreciate you noticing the communication, the on-time arrival, and the condition of the party bus. We put a lot of pride into those details, so hearing that you enjoyed the experience means a lot to me. Thank you again for trusting Bayside, Joanna. I truly appreciate your business and would love the opportunity to take care of you again. — Jonce

Terry GrothmannLocal Guide · 29 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our guests safely made it to and from the wedding reception. Very clean shuttles. The party bus was fun!!! The drivers were all very friendly and even helped people on and off the shuttle if needed. Thanks Bayside Limo!!

Response from the owner · 3 hours ago

Terry, thank you so much! I’m really glad we could help get everyone safely to and from the reception and make the transportation part of the wedding easy for you. It’s great to hear the shuttles were clean, the party bus was a hit, and our chauffeurs took such good care of your guests. I especially appreciate you mentioning the extra help getting people on and off the vehicles. Thank you for trusting Bayside to be part of such a special day! — Jonce

Brandon Posk4 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kevin was fantastic! I appreciated his early communication with me to check in and verify the itinerary before our event. He was on time, kept the energy and fun going as we moved from the different venues.

Response from the owner · 3 hours ago

Brandon, thank you so much for taking the time to share this. I’m really happy to hear Kevin made such a positive impression and took the time to connect with you before the event to make sure everything was lined up. That kind of communication and attention to detail is so important, and I love hearing that he also helped keep the energy up and made the limo party bus transportation part of the fun. I’ll make sure Kevin sees your kind words. Thank you again for trusting Bayside with your event — I truly appreciate it! — Jonce

Leah May8 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bayside did an amazing job transporting our wedding party and guests!! They were professional, fun, and prompt!

Response from the owner · 3 hours ago

Leah, thank you so much! I’m really happy to hear our team helped make the wedding transportation smooth, fun, and stress-free for both your wedding party and your guests. It means a lot that you trusted Bayside with such an important part of your day. Thank you for letting us be part of the celebration, and congratulations again! — Jonce

Sara Wilhelmi8 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely recommend! Bayside Limo made things uncomplicated and an easy choice to make in a crazy time of so much coordination like our wedding. Thank you!

Response from the owner · 5 days ago

Thank you so much! I’m really glad we could make the transportation one less thing to worry about during such a busy and special time. Thank you for allowing Bayside to be part of your wedding day, and I’m happy we could help make everything come together smoothly. Wishing you both many happy years ahead! — Jonce

Noah Allentoff7 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to work with and would recommend!

Response from the owner · 5 days ago

Thank you Noah!

Steve Connaughton2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company. I've used them for all of my kids' school dances. They're easy to communicate with, show up on time or early, and keep an eye on the kids while letting them have fun. We have one more prom to go and will definitely use them again.

Response from the owner · a week ago

Hi Steve, Thank you so much. It really means a lot to me that you’ve trusted us with your kids’ school dances over the years. As a parent myself, I know there’s a lot of comfort in knowing your kids are with a chauffeur who is on time, responsible, and looking out for them while still letting them enjoy the night. I’m really glad Bayside has been able to give you that peace of mind. And I love that we still have one more prom to go! We’ll be looking forward to taking care of your family one more time and helping make it another great memory. Maybe then we switch to their weddings! — Jonce

V P7 reviewsTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bayside Limousine is the absolute BEST! They were punctual, helpful in coordinating times for our event, and their vehicles are outstanding! I’ve used Bayside many times and they are by far the most professional and reliable Limousine service in Maryland!

Response from the owner · a week ago

Vicky, Thank you so much! Hearing this from someone who has trusted Bayside many times over the years really means a lot to me personally. I’m especially happy we could be part of Justin’s wedding day and help make the transportation easy and stress-free. Being trusted with such an important family occasion is something I never take for granted. And to hear you call Bayside the most professional and reliable limousine service in Maryland is an incredible compliment. Thank you for continuing to support us, believe in our team, and come back to Bayside year after year. I truly appreciate you! — Jonce

Janae Crews9 reviewsTotal number of Google reviews Janae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ We LOVE Bayside Limo! This was our third time using them, and their Mercedes limo party bus was perfect for my son’s 16th birthday celebration! Joy was the BEST driver—attentive, loving, caring, and patient with our party of 12. Her kindness was truly a blessing, and she helped make this milestone so special! I accidentally left my phone on the bus, and Ms. Joy, our driver kept it safe until I received it back. I’m so grateful for her honesty and care! Thank you to Ms. Joy, John, and the entire team for the five-star service. May God continue to bless you and your business as you bring joy to so many families. We will definitely be back! 💙 In gratitude, Janae and the Crews Family

  • Positive: Punctuality, Quality, Professionalism
Response from the owner · a week ago

Janae, thank you so much for this beautiful message. Reading it honestly meant a lot to me personally. The fact that you and the Crews family have trusted Bayside three different times is something we truly appreciate. Being invited back to be part of your family’s special moments is one of the best compliments we can receive. I’m so happy Joy helped make your son’s 16th birthday such a wonderful memory. She has such a caring heart, and hearing how patient, attentive, and kind she was with your family made me smile. I also loved hearing how she looked after your phone until you got it back—that is exactly the kind of person she is. Your kind words about our team, and especially your blessing for our business, really touched me. I will share this with the entire Team. Thank you for supporting Bayside, for trusting us with your family, and for continuing to come back to us. We’re truly grateful for you and the Crews family, and I hope we get to celebrate many more special occasions together. — Jonce

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