How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Momentum penalty62−3.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBB's Carpet Cleaners
Lawrenceville, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 539 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired BB's Carpet Cleaners for 6 kinds of job.
BB's Carpet Cleaners for carpet steam cleaning
Clear ✕All 41 Google reviews tagged “Carpet steam cleaning” · showing 40
⭐ Sergei with B&B’s Carpet Cleaners was fantastic\! He came out to our home in Sugar Hill on a Saturday, which I really appreciated, and did an excellent job\. He was professional, thorough, and clearly takes pride in his work\. I was really impressed with the entire experience and will definitely use him again\.…
Sergio gave us a quick estimate over the phone. He got us booked quickly and arrived on time. He was in and out quick and did an excellent job. Excellent price. Highly recommend.
I was so excited to finally have a 5 star carpet cleaner review! We have had several shady people at our house, including some that skimmed our credit cards, so we were really looking forward to what has been experienced by others here on Google! Unfortunately, we didn't get that. This guy was 2 hours late, didn't…
Sergio showed up and provided amazing same-day service! My mom has a new puppy and we all know how that goes. I decided to surprise her while she was out of town. The carpets are so clean and the house smells so good!
Excellent job! Sergio made our carpet cleaning experience very easy. He worked us in on short notice. He arrived on time and fully explained the process. He was very professional and uses the best equipment. You can tell he has many years experience by the way he does his work. Competitive pricing with a focus…
This company never disappoints! My carpet looks brand new! This company is professional and their pricing is very fair.
They did an exceptional job! Quick and hassle free quote, excellent quality, friendly and professional! I understand why they have such great reviews! I will definitely use the again!
Our family has used Sergio for years, highly recommend!
Sergio is very professional but also kind. His service was excellent and he also shared some great tips on managing acute rug stains. I highly recommend him and will definitely use him again in the future!
Sergio is the man! Last minute request and he came through big time! Communicated with me through the entire process and provided before/after photos of every room. I was very impressed with his professionalism and communication. I highly recommend BB's to anyone looking to have their carpets cleaned. A great local small business to support!
Excelent Service!! Sergio was on time, explain the whole process perfectly! Would definitely used his service again!
Communication was excellent, servicewent beyond our expectations, and pricing was fair. Sergey, the owner, was on the job in person and handled everything seamlessly. Will use personally and professionally and recommend every time!
Incredible communication, prompt service, and reasonable pricing. Will use and recommend every time!
Very professional, great communicator, was on time and did a fantastic job steaming/cleaning our carpet! He explained everything he was doing. I would definitely recommend.
Serguey did an excellent job cleaning my carpets. He was professional, knowledgeable, and thorough throughout the entire process. I am very pleased with the results and would not hesitate to use his services again.
Buen servicio , del señor Sergio , puntual y profesional
Sergio was able to come out the day after my initial call for service. He was very helpful with issues I had with my carpet. His knowledge and professionalism were top notch and I would highly recommend his service.
Amazing, he came to our house same day and did the whole thing in under an hour we get our carpets cleaned often and he hands down is the best will be using him from now on
Sergio was very professional and did an amazing job on my floors. I was appreciative of his recommendations and it didn’t come off as though he was just trying to make a sale. The results are loud.
I had an excellent experience with BB carpet cleaning. Sergio provided outstanding service, my carpets look amazing!
Sergio was very respectful and very knowledgeable about what needed to be done. He worked hard and made every effort count. My carpet was like day and night when. He was done. Excellent work. Highly recommend.
Great all the way around. Sergio is the best carpet cleaning guy. He explained everything no pressure no up sale. Great job 👍
Cleaned my couches like new! My carpet also smells so much better. I will definitely use this company again! Very professional & fast.
BB's Carpet Cleaners and Seirgio are amazing! A true world class service experiance! We have used them twice and could not be happier! We arecraving fans!
Sergio was pleasant and great to work with. The carpet looks fantastic!
This company is amazing. The tech is professional, prompt and fair. This is the second time we used him and if we have to would use him again again. My Capet looks almost new after living here for a year and now moving out. Amazing!!!
Sergio was very fast to respond and took great care to get our carpet cleaned at a very reasonable cost! Highly recommend.
If I could give Sergio 10 stars instead of 5, I would in a heartbeat! After much research, I decided to contract Sergio to clean my carpets and upholstery which were all way past due to be cleaned. From the first time I contacted him by phone and all the way through to job completion, Sergio was extremely…
He did a great job! The carpets look fantastic! He's very nice and finished quickly. Highly recommend :).
Amazing service and truly focused on our needs.
I could not be more happy with the services from BB's Carpet Cleaners. Sergio is on time, very professional and has very nice manners. His rates are very very reasonable. I give 5 stars out of five.
Sergio was very friendly, performed the service within 17 hours from when I first reached out which was wonderful, and did a fantastic job. Very professional and knowledgeable. I will continue to use his services in the future.
Great job. Responded quickly and provided great service at a reasonable price. Will use again.
Great quick service, very professional
Amazing service! Very prompt and professional. Very knowledgeable. 1000% recommend his services!
Sergio is absolutely amazing! My carpet was heavily soiled from my pet and 3 children . Sergio was on time and had a conversation with me before he started. He was very honest and gave me a fair price. The carpet looks and smells amazing! I will use him again in the future since I can't get rid of my dog or children!
I researched and called a few companies and had an appointment to meet Sergio for a quote. While talking over the phone he was thorough in explaining his processes, equipment and products along with recommendations of his services that were most beneficial for my home. Unfortunately, I had to reschedule our initial…
My experience with BB was fantastic. He texted me when he was on his way, arrived on time, explained every step of the process to me and did the job well and swiftly. Not to mention the excellent customer service. Having Sergio in our home was like having family and I just met him. I will definitely be using this…
The owner came out to perform the job himself for a 5 room job. I was very pleased with the end results. I appreciated his professionalism.
I worked with Sergio twice, and will definitely use his services again. He is very professional and attentive. I highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $170–$334 |
| Pet stain & odor removal | 89 | $139–$360 |
| Carpet steam cleaning | 41 | $176–$340 |
| Area rug cleaning | 38 | $170–$447 |
| Upholstery cleaning | 20 | $189–$359 |
| Drapes & curtain cleaning | 3 | — |
