Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
BE Relieved Heating & Air Conditioning, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%75+19.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

BE Relieved Heating & Air Conditioning, Inc.

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 141 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BE Relieved Heating & Air Conditioning, Inc. is better than 91% of HVAC contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BE Relieved Heating & Air Conditioning, Inc. is better than 75% of HVAC contractors.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BE Relieved Heating & Air Conditioning, Inc. is better than 99% of HVAC contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BE Relieved Heating & Air Conditioning, Inc. is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BE Relieved Heating & Air Conditioning, Inc. is better than 58% of HVAC contractors.C
58
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BE Relieved Heating & Air Conditioning, Inc. is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired BE Relieved Heating & Air Conditioning, Inc. for 8 kinds of job.

BE Relieved Heating & Air Conditioning, Inc. for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 104

All 10 Google reviews tagged “HVAC system maintenance”

Willie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bruce is the most efficient, thoughtful, and honest person I’ve met! His work was seemed and my family was cozy immediately after! Be relieved is the only way to go!

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted BE Relieved on Saturday and the service I received was second to none. Every person I spoke to were pleasant and knowledgeable. This is now my go to company for heating and air. I have already told some friends about them and will tell more. I highly recommend this company. If you are looking for a…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Monique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is true to its name! The owner Is honest, fair, dependable, and professional. Top notch HVAC company. Be Relieved Heating & Air Conditioning educated me on my options and installed a new HVAC system. It is running great! My gas and electric bill have both gone down exponentially. What a relief, thanks…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Mellissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks B E for a job well done! The tech Marc was on time, professional and extremely helpful. He did the repair on my furnace same day and fix other things that would have been future issues. The overall price was very reasonable with different payment options. I will be using this company again! Thanks!

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
PLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Bruce called to state arrival time. He and his apprentice arrived, analyzed and evaluated the problem areas. He provided a complete review of the furnace, ducts, vents, and measured the flow of hot and cool air moving through each room. He welcomed my questions and provided complete answers. My home is now much…

HVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bruce was on time. He throughly reviewed both my AC units and did not rush. Provided some education on my specific system and what signs to look out for if problems happen in the future. As a new client, I felt good and reassured that he was being honest with our issues and frequently communicated with me on the…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Cass4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my best experience with an HVAC company! I would definitely recommend this business. This is the third company I had come out to fix my AC after it stopped working abruptly. The technician was able to get my issue resolved easily and professionally when other well known HVAC companies wanted to trick me out of my money.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Mimi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is the second time our family has used BE Relieved Heating & Air Conditioning. Bruce Oglesby is a "true to his word" professional. He arrives when he says, and provides updates along the way. He is courteous and takes the time to explain what he is fixing and why. My husband and I highly recommend Bruce. You won't be disappointed.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Andre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Bruce was very responsive and very professional. My AC was out of Freon and he promptly came over and took care of the issue for me. I would definitely recommend him.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Elizabeth4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceRepair HVAC+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair15$205–$942
A/C system repair14$209–$793
Repair HVAC11$224–$535
Heating system repair10$161–$1.2k
HVAC system maintenance10$37–$295
Install AC8$1.5k–$3.2k
A/C system maintenance7$39–$393
HVAC duct & vent repair6$295–$1.9k

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