Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise Beaty Home Improvements for punctuality, professional communication, and fair pricing on projects like bathroom remodels, plumbing, and exterior repairs. However, low-star reviews highlight serious issues, including unreturned calls, missing appointments, and allegations of retaining customer payments or property. The owner actively replies to nearly all reviews, addressing these complaints directly.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Bar = this company · dark tick = category median.
92 Google reviews we collected
Phrases our text analysis found in 84 written reviews
How often each topic comes up in the written reviews
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…the issues, explained our options, and handled everything in a very professional and customer focused manner.…”
“Quick estimate, quick repair response, and at a price much less than a different Angi contractor.”
“Beaty did a AWESOME job on my bathroom and will be using them again on my other projects.”
“We Highly recommend Beaty Home Improvement for anyone looking for quality work and a team you can trust.”
“Josh did a thorough evaluation, provided estimates in a timely manner, and his prices were fair.”
“They were responsive and communicative throughout the process.”
“I had google searched many contractor companies & was very concerned if I could find a company that I could trust.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Beaty Home Improvements for 8 kinds of job. Pick one to see what they paid and said.
My 93 yr old mother gave him $4100, down payment for a new walk-In shower over a month ago and we haven't been contacted & we can't contact him, they don't answer calls or return them. WARNING, DO NOT USE THIS COMPANY!! Next course of action will be a law suit.
I had Mike come do some jobs for me. He was very efficient, helpful and courteous! Would recommend him highly. Also Calvin has worked with me previously and he was great too. Would highly recommend this company.
We needed to open walls to accommodate plumbing work and close them afterwards . Beaty delivered an excellent finished product. Calvin is a true professional when it comes to wall repair.
Beaty Home Improvement is great! I will definitely use them more as I need anything done! Josh always kept me informed and updated!
My experience with Beaty Home improvements was wonderful. The work was top-notch triple AAA Quality. I would definitely recommend them.
Quick estimate, quick repair response, and at a price much less than a different Angi contractor. They did a very good job on the repair as well.
| Job | Reviews | Category typical |
|---|---|---|
| Remodeling | 7 | — |
| General repairs & maintenance | 6 | — |
| Paint indoors | 4 | — |
| Drywall repair | 4 | — |
| Drywall installation | 3 | — |
| Interior painting | 3 | — |
| Install flooring | 2 | — |
| Plumbing fixture installation | 2 | — |
4.6 ★★★★★ 92 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My 93 yr old mother gave him $4100, down payment for a new walk-In shower over a month ago and we haven't been contacted & we can't contact him, they don't answer calls or return them. WARNING, DO NOT USE THIS COMPANY!! Next course of action will be a law suit.
Updated 12.29.25: Apparently Josh Beaty stopped responding because he was arrested and in jail. NOTE TO ALL: definitely check casenet before hiring a contractor! We no longer want him to do the work for us but we do want the custom shower pan he ordered for us and was supposed to send to our house but sent to his house instead. Now he is refusing to give us the custom order even though we have already paid for it. We contacted Beaty Home Improvements in August 2025 to see about remodeling our master bath. After speaking to multiple contractors, we decided they were the right company for the job and made an initial payment in early October of nearly $7000 to start the process. On October 17, he said the job should be started in about 6-8 weeks but possibly 3-4 weeks. Joshua said on November 11 that we should be looking at 2 to 3 weeks from now. He confirmed that he had ordered the shower basin from the Onyx Collection and that it would be shipped directly to our residence. Getting updates from Joshua has been TERRIBLE. On December 5, I messaged his cell to see if his phone was working. He texted back at 10:37 pm with "Phone is working. What are you doing?" and 11:39 pm with "I am in reed receipt of your text messages." The next day I replied and requested an update on our project and he said "we can get started pretty much whenever you're ready." I asked on December 7 if he was showing up the next morning. On December 8 he said "I will let you know very soon." On December 11 I asked for another update. Crickets. On December 14 I asked for another update. No response. This morning we tried calling Josh's cell number and it says this number is no longer in service. We tried to call Beaty Home Improvement phone number which said someone is in the office today but that went straight to voicemail. We have tried sending messages through his personal email and every other avenue we can think of but still no response. I even went so far as to call the Onyx Collection to see if he ever ordered our shower basin in October. After much searching, they were able to find the order and confirmed that the shower base was delivered to West County Home Improvement at his personal home address (not our address as he has previously said) on December 10th. Of course he never mentioned this to us. We found out on our own. We have no idea what to do now or if he's even planning to start/complete our project. Our garage is filled with cabinets and building materials to start the project but our contractor has disappeared.
I had Mike come do some jobs for me. He was very efficient, helpful and courteous! Would recommend him highly. Also Calvin has worked with me previously and he was great too. Would highly recommend this company.
Zorha: really great to hear. I’m hoping they fulfilled all your handyman needs. And any other small carpentry items that you might need. Please call us if you need any bathroom remodeling or bathroom remodeling.
We needed to open walls to accommodate plumbing work and close them afterwards . Beaty delivered an excellent finished product. Calvin is a true professional when it comes to wall repair.
Tom, these are really kind words! Thank you for leaving a review!
Great service on time very friendly
Thank you so much for the 5-star rating!
Beaty Home Improvement is great! I will definitely use them more as I need anything done! Josh always kept me informed and updated!
Communication is key! Looking forward to working together more down the line.
My experience with Beaty Home improvements was wonderful. The work was top-notch triple AAA Quality. I would definitely recommend them.
We're so grateful for your five-star rating and feedback. Thank you for taking the time to leave us a review.
Quick estimate, quick repair response, and at a price much less than a different Angi contractor. They did a very good job on the repair as well.
Thank you so much we always try to help. No matter what the budget. Thank you so much.
We had a variety of damage to our home and the team was excellent in working through each part of the damage. Their work was professional, timely, and reliable. They were responsive and communicative throughout the process. The work was great and we have no complaints.
Excellent. I’m so glad we were able to help You out.
Beaty did a AWESOME job on my bathroom and will be using them again on my other projects. Thank you Joshua for a FANTASTIC job. Chris did a AWESOME job again Thank you
Thank you so much. I look forward to remodeling your next bathroom.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
