Best Floors & More LLC logo

Best Floors & More LLC

Flooring store · O'Fallon, MO · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 56 home buildersPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 43 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Best Floors & More LLC at a glance

Best Floors & More LLC holds a 5.0 Google rating from 43 reviews, with the owner responding to all customer feedback. Reviewers consistently praise the extensive selection of flooring materials, including hardwood, carpet, and vinyl, along with competitive pricing and fair quotes. Customers highlight the staff's deep industry knowledge, which simplifies decision-making through detailed product explanations and honest guidance. The company is also noted for smooth communication, reliable delivery, and professional installation services that leave homes clean. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
  • Reviews on this page: 43 Google reviews (42 with written comments, 7 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Home Builder serving O'Fallon, Missouri.

Data from Google, last updated November 11, 2026.

Score profile vs other home builders

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 88)Reliability: 95 (median 82)Momentum: 100 (median 100)
Best Floors & More LLCHome Builders median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Floors & More LLC: 98/100 on this factor. Category median: 88.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Floors & More LLC: 95/100 on this factor. Category median: 82.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 89.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Floors & More LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

43 Google reviews we collected

  • 5 stars43100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise90100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Price & value2022%
  • Staff & attitude1820%
  • Would recommend1820%
  • Communication1314%
  • Quality & results1011%
  • Honesty & trust89%
  • Speed & response33%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great service, great price, extensive selection - highly recommended.”
  • “The owner Cory Best was very knowledgeable and helpful!”
  • “I recommend Corey to everyone I hear needing flooring.”
  • “He is very knowledgeable and explained the differences between each type of flooring, and he has a huge selection!”
  • “Corey is very thorough and explains all of the products in great detail.”
  • “Trust me on this, I’m not one to have an eye for this and I immediately told my husband Cory’s quality was VERY noticeable!”
  • “After we left there with our sample boards we stopped by Home Depot and immediately noticed the quality of Best Floors vs Lowe’s and Home Depot!”

People customers mention

  • Corey 12 reviews
  • Cory 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough good things about Corey at Best Floors and More in O'Fallon, MO! It all started when I needed new floors and reached out to Corey. I had looked at some flooring options from other stores and was unable to settle on what I wanted. During our first phone call, Corey said, "Its because you haven't…

Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service from the second you walk in the door. Corey is very thorough and explains all of the products in great detail. The price was fair. I couldn't imagine an easier and more seamless floor buying experience.

AmandaLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Corey is extremely informative, helpful, and east to work with. He has many options of flooring to choose from and great prices. I will be returning for my future needs.

john3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Corey was great - actual industry knowledge, easy to work with, and committed to finding the right product for our needs. He patiently explained the many choices, their pros and cons, and helped us decide the best match for our home. Great service, great price, extensive selection - highly recommended.

1Local Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Corey Best is extremely informative, has a great selection, competitive pricing, and delivers.

ErinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Can’t say enough good things about this place. Best pricing we found and the quality of the product and install was awesome. Everything was super smooth and easy from start to finish. We’re in love with our new carpet and will 100% be coming back when we’re ready to do our hardwood floors. Highly recommend!

Photos

Customer reviews

5.0 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cathy Hesterberg6 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were referred to Best Floors & More by our contractor. In the past we’ve always ordered our flooring at larger retailers and after visiting Best Floors we will never buy from anyone else! It’s always overwhelming trying to pick thru all the different colors, designs, etc but not here! The owner Cory Best was very knowledgeable and helpful! He helped make the decision so easy! He is very knowledgeable and explained the differences between each type of flooring, and he has a huge selection! After we left there with our sample boards we stopped by Home Depot and immediately noticed the quality of Best Floors vs Lowe’s and Home Depot! Trust me on this, I’m not one to have an eye for this and I immediately told my husband Cory’s quality was VERY noticeable! The prices are perfect and after the customer service you’ll receive you will leave there knowing you’ve made the right decision! We will not hesitate to buy from them again! Our floors are just about done and they look beautiful!!!

Response from the owner · 3 weeks ago

Thank you so much for the amazing review! We really appreciate you giving Best Floors & More a chance and are so glad you had such a great experience! We know choosing flooring can feel overwhelming, so making the process easy and helping you find the perfect fit is what we love to do. It means a lot to hear that you noticed the difference in quality and that you were happy with our selection, pricing, and service. Thank you for trusting us with your flooring project and for spreading the word about our small business! We’re thrilled to hear your new floors are looking beautiful, and we hope you enjoy them for many years to come. Thanks again for your support! — Cory Best, Best Floors & More

Courtney Rahn3 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough good things about Corey at Best Floors and More in O'Fallon, MO! It all started when I needed new floors and reached out to Corey. I had looked at some flooring options from other stores and was unable to settle on what I wanted. During our first phone call, Corey said, "Its because you haven't found someone you trust yet," and that couldn't have been more true. He kindly answered my first call to him and put up with all my questions, all while he was on his way out of town with family! Upon his return, he met me at the store and walked me through the process of picking out a type of floor that would work for our family, finding just the right color and then ordering all the supplies. Even after the install, Corey was fantastic, going above and beyond anything that was expected! I am so glad I found Corey and was able to get new floors installed at our home!

Response from the owner · 2 months ago

Thank you so much for the incredibly kind words! It truly means a lot to me and to our family at Best Floors and More. Helping you find the right flooring for your family was a pleasure, and I’m so glad we were able to earn your trust throughout the process. I know choosing new flooring can feel overwhelming, so our goal is always to make the experience as easy and stress-free as possible from helping you find the right product and color to making sure everything is taken care of after the installation. Thank you again for choosing Best Floors and More and for taking the time to share your experience. We’re grateful for your business and hope you enjoy your new floors for many years to come! — Corey Best Floors and More

Justin Wanner4 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service from the second you walk in the door. Corey is very thorough and explains all of the products in great detail. The price was fair. I couldn't imagine an easier and more seamless floor buying experience.

Response from the owner · 3 months ago

Thanks for the great review! We’re glad Corey made your flooring purchase easy and enjoyable. We appreciate your support and hope you love your new floors!

Amanda MessnerLocal Guide · 91 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Corey is extremely informative, helpful, and east to work with. He has many options of flooring to choose from and great prices. I will be returning for my future needs.

Response from the owner · 3 months ago

Thanks for the great review! We’re glad Corey made your flooring selection easy and enjoyable. We appreciate your support and look forward to helping you with your future flooring needs!

john malnar3 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Corey was great - actual industry knowledge, easy to work with, and committed to finding the right product for our needs. He patiently explained the many choices, their pros and cons, and helped us decide the best match for our home. Great service, great price, extensive selection - highly recommended.

Response from the owner · 5 months ago

Thank you so much for the kind words and for trusting our team with your flooring project! We’re proud to help homeowners throughout O’Fallon, St. Peters, St. Charles, Wentzville, Lake Saint Louis, and across St. Charles County find the right flooring for their homes and budgets. We believe great service starts with honest advice, quality products, and making sure every customer understands their options before making a decision. We’re thrilled you had a great experience and truly appreciate the recommendation. Enjoy your new floors!

1 StopLocal Guide · 4 reviewsTotal number of Google reviews 1 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Corey Best is extremely informative, has a great selection, competitive pricing, and delivers.

Response from the owner · 7 months ago

Thank you for the great review! We’re glad to hear Corey was able to provide helpful information and that you were happy with our flooring selection, competitive pricing, and delivery service. At our flooring store here in O’Fallon, MO, we work hard to offer a wide variety of carpet, luxury vinyl plank (LVP), hardwood, and laminate flooring to customers throughout St. Charles County and the surrounding areas. We truly appreciate your business and look forward to helping you with any future flooring needs!

ErinLocal Guide · 9 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can’t say enough good things about this place. Best pricing we found and the quality of the product and install was awesome. Everything was super smooth and easy from start to finish. We’re in love with our new carpet and will 100% be coming back when we’re ready to do our hardwood floors. Highly recommend!

Response from the owner · 8 months ago

Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience. It’s great to hear that you found the best pricing and that the quality of both the carpet and installation exceeded your expectations. Our team works hard to make the entire flooring process smooth and stress-free from start to finish, so that means a lot to us. We’re so glad you’re loving your new carpet! When you’re ready to move forward with your hardwood floors, we’ll be here to help every step of the way. Thank you for recommending us and for trusting us with your home here in O’Fallon, MO and the Saint Charles County area!

Jill Moorhead1 reviewTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently decided to freshen up the flooring in my house. Corey helped me understand the differences in my choices and helped me pick out what fits my needs. The floors look great, thanks for all your help.

Response from the owner · 8 months ago

Thank you so much for your wonderful review! We’re so glad Corey was able to help you understand the different flooring options and find the perfect fit for your home. Choosing new flooring is an important investment, and we’re proud to serve homeowners in O’Fallon, MO and throughout Saint Charles County with expert guidance and quality products. It means a lot to hear that your new floors look great and that you had a positive experience with our team. If you ever need help with hardwood, luxury vinyl plank, carpet, or any future flooring projects, we’re always here for you. Thanks again for trusting us with your home!

Nathan Edmonds12 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the “Best” experience at Best Floors and More. Pun intended! Corey walked me through every detail in the store so I could understand exactly what I was getting for my budget and what each price point offered. I was able to make an educated decision on what worked for our family’s needs. 5 kids and 3 dogs give our flooring a beating and the LVP we have now was such a great choice. His crew had it delivered within a couple days and the price was so much better than anywhere else I looked. I recommend Corey to everyone I hear needing flooring.

Response from the owner · 8 months ago

Thank you so much for the awesome review! We truly appreciate you trusting Best Floors and More here in O’Fallon, MO with your flooring project. With 5 kids and 3 dogs, you definitely needed a durable solution! I’m so glad the luxury vinyl plank (LVP) flooring was the perfect fit for your family’s lifestyle. LVP is one of our most popular options for busy households in St. Charles County because it holds up so well to pets, spills, and everyday wear. It was a pleasure walking you through the different flooring price points so you could confidently choose what worked best for your budget and your home. We believe educated decisions lead to happy customers, and that’s exactly what we aim for. Thank you as well for sharing photos of your new floors — they look fantastic! We’re grateful for your recommendation and for supporting a local flooring store in O’Fallon. If you ever need anything in the future — whether it’s hardwood, carpet, tile, or more LVP flooring — we’re always here to help. Thanks again!

Joel Cochrane12 reviewsTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Huge shoutout to Corey at Best Floors & More. If you're looking for new floors, go see him and save yourself the headache. The pricing was the best I found in the area and the installation was top-notch. They handled every detail perfectly and didn’t leave a mess. Corey actually knows his stuff, no fluff, just honest advice and great service. Direct, professional, and they get the job done right.

Response from the owner · 8 months ago

Thank you so much for the great review and the shoutout to Corey! We truly appreciate you choosing Best Floors & More in O’Fallon, MO for your flooring project. We work hard to provide some of the best flooring pricing in the O’Fallon and St. Charles County area while never cutting corners on installation quality. From helping you select the right product to making sure your home is left clean and looking great, our goal is always a smooth, headache-free experience. Your comments about honest advice and top-notch installation mean a lot to our team. That’s exactly the standard we strive for on every hardwood, luxury vinyl plank, carpet, and tile project we complete. Thank you again for supporting our local O’Fallon flooring business. We’re always here whenever you need us!

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Business details