FACIAL SERVICES · LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%48+21Reliability 19%19+3.6Value 13%84+10.5Momentum 10%7+0.7Track record 9%77+6.7Accountability 6%65+4.1Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Beauty Factory Medspa

Better than 46% of facial services · #13 of 24

5.0★332 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Beauty Factory Medspa for laser hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Laser hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Laser hair removal”

★★★★★ Lindsey · 5 months ago

Staff is so sweet and welcoming. I’ve had multiple services with them. I love how I can feel comfortable with knowing they care about helping me look and feel my best!!

HydraFacialLaser hair removal
★★★★★ Sophia · 8 months ago

I had an amazing experience at this medspa! From the moment I walked in, the space felt clean, calming, and welcoming. Melissa was knowledgeable, gentle, and clearly experienced I felt completely comfortable and confident in her care.

Great priceHydraFacialLaser hair removal
★★★★★ Imelda · 9 months ago

Highly recommended! Melissa is my laser tech! Very knowledgeable and always makes me feel comfortable.

Great priceLaser hair removal
★★★★★ marsha · 9 months ago

The women are great, very professional and friendly. I highly recommend them.

Laser hair removal
★★★★★ Grace · 10 months ago

This is my favorite business in Las Vegas for the many professional facial services offered! It’s a one stop shop for the many services I love. Besides the amazing services, the staff is kind, gentle, with a focus on my particular skin conditions and needs. I would recommend this amazing company to anyone wanting…

HydraFacialLaser hair removalBOTOX treatments
★★★★★ Lily · 10 months ago

Great experience! Highly recommended.

Great priceB-12 injectionsLaser hair removalChemical peels
★★★★★ May · 11 months ago

Honestly, Beauty Factory is amazing! The place looks great, super clean and relaxing. The staff are so friendly and really know what they’re doing. I got my injectables done and it turned out perfect. I left feeling so good about myself. Definitely recommend checking them out if you want great service and a place…

Great priceUltherapySculptra treatmentsB-12 injections
★★★★★ Evelyn · 3 years ago

A wonderful experience! The best place to take care of my beauty needs. I just can't love this place any more!

Body contouringCellulite reductionCryotherapy

vs category

Blue = Beauty, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (14 reviews)2024-Q2: 5.00★ (12 reviews)2024-Q3: 5.00★ (43 reviews)2024-Q4: 5.00★ (45 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 4.71★ (14 reviews)2025-Q4: 4.84★ (19 reviews)2026-Q1: 5.00★ (65 reviews)2026-Q2: 4.69★ (13 reviews)2026-Q3: 4.64★ (11 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 65%Reasonable 33%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%48+21Reliability 19%19+3.6Value 13%84+10.5Momentum 10%7+0.7Track record 9%77+6.7Accountability 6%65+4.1Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
7
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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