FACIAL SERVICES · LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%48+21Reliability 19%19+3.6Value 13%84+10.5Momentum 10%7+0.7Track record 9%77+6.7Accountability 6%65+4.1Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Beauty Factory Medspa

Better than 46% of facial services · #13 of 24

5.0★332 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Beauty Factory Medspa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Massage”

Tonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely amazing experience! Mitra was professional, attentive, and made me feel completely relaxed and comfortable. The massage was exactly what I needed, and I left feeling refreshed and rejuvenated. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Great priceMassage
AngelaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My first time here. It was amazing. Simoe was a fantastic massage therapist! Looking forward to the next time!!

Reasonable priceMassage
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wow! Daria is a wizard with her hands. She blended both soft touch with deep pressure during my massage. Her hands relieved tension I’ve held for months. She guides you through a meditative breath as you settle in for your massage. I very much enjoyed and will most definitely be back on her table !

Great priceMassage
Shar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

⭐⭐⭐⭐⭐ I had such an amazing experience with Daria, the licensed massage therapist at Beauty Factory MedSpa! From the moment I walked in, she was incredibly welcoming, warm, and thorough. She took the time to explain everything that would be done during the session and genuinely listened to any concerns I had…

Great priceMassage
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t recommend Beauty Factory MedSpa enough—truly the best med spa experience I’ve ever had! From the moment you walk in, the atmosphere is clean, relaxing, and welcoming. The staff is incredibly knowledgeable, professional, and genuinely cares about helping you look and feel your best. They take the time to…

Great priceUltherapyB-12 injectionsHydraFacial
Dove3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

WOW—Beauty Factory Med Spa exceeded every expectation! The entire staff is so kind and welcoming, you instantly feel comfortable the second you walk in. Daria’s massage was unreal. The room was perfectly set up (hello heated bed 🙌), and she started with aromatherapy and calming breathing that immediately put me…

Great priceHydraFacialMassage
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Been here a couple times now and always amazing. The massages and facial are great. Will be coming again!

HydraFacialMassage
Antoinette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love this place! I got a Swedish massage with Val after recovering from a car accident and I felt sooooo much better. She was careful, intentional, and asked about where I was in my healing process so she could apply the right amount of pressure and focus on the right areas. 10/10 would recommend!

Reasonable priceMassage
Hailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The most prettiest spa 🤩, service here was amazing!!! So relaxing and worth your moneyy! Everyone was so sweet and kind! Would totally recommend people to come here!

Great priceMassage
Pure3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great massage and very clean area

Massage
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is my favorite business in Las Vegas for the many professional facial services offered! It’s a one stop shop for the many services I love. Besides the amazing services, the staff is kind, gentle, with a focus on my particular skin conditions and needs. I would recommend this amazing company to anyone wanting…

HydraFacialLaser hair removalBOTOX treatments
Lily17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience! Highly recommended.

Great priceB-12 injectionsLaser hair removalChemical peels
May1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Honestly, Beauty Factory is amazing! The place looks great, super clean and relaxing. The staff are so friendly and really know what they’re doing. I got my injectables done and it turned out perfect. I left feeling so good about myself. Definitely recommend checking them out if you want great service and a place…

Customer photo from May's reviewCustomer photo from May's review
Great priceUltherapySculptra treatmentsB-12 injections
NovareeseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beauty Factory Medspa is an amazing place with various services for your beauty needs. Alliny and the front desk staff are always so welcoming and knowledgeable. When booking ask for Alliny she’s awesome!

HydraFacialMassage
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A wonderful experience! The best place to take care of my beauty needs. I just can't love this place any more!

Body contouringCellulite reductionCryotherapy
himanshu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I did facial. She did an outstanding job. From start to finish it was flawless. She was very kind and knowledgeable of what she was doing I highly recommend. I will go back to do some another facial. Thank you

Massage
LeilaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HydraFacialMassageUltherapy

vs category

Blue = Beauty, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (14 reviews)2024-Q2: 5.00★ (12 reviews)2024-Q3: 5.00★ (43 reviews)2024-Q4: 5.00★ (45 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 4.71★ (14 reviews)2025-Q4: 4.84★ (19 reviews)2026-Q1: 5.00★ (65 reviews)2026-Q2: 4.69★ (13 reviews)2026-Q3: 4.64★ (11 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 65%Reasonable 33%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%48+21Reliability 19%19+3.6Value 13%84+10.5Momentum 10%7+0.7Track record 9%77+6.7Accountability 6%65+4.1Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
7
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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