Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 311
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Air conditioning”

Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great service!!

Auto engine diagnosticAir conditioning
AllSpice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We had a great experience. We wanted a general inspection to see whether we were looking at a bunch of major expenses on an older car we own. They gave me great feedback and really gave me peace of mind to continue driving the car. They also did a little extra diagnostics on the air conditioner, which I…

Reasonable priceVehicle InspectionAir conditioning
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My son has an old BMW he swears he’s keeping “forever.” Beckley keeps it alive, for a fair price, without ever pretending to like us. Don’t expect a warm hello on the phone. Don’t expect a hello at all, really — more of a grunt that means “yes, we are open, state your business.” Walk in and you may briefly wonder…

Auto power window repairAir conditioningVehicle safety inspection
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always have a positive experience at Beckley's. The service is prompt, professional and I am usually scheduled within a few days. Plan on using Beckley's for a long time.

Reasonable priceAir conditioning
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.

Reasonable priceGeneral repairs & maintenanceAir conditioningBattery
AaronLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Took my car in when the AC went out. They made sure to be thorough during inspection and texted and called me throughout the process about what repairs needed to be done. Parts came quickly and I was only without my car for two days. They also offer a shuttle service to drive you home and bring you back to pick up your vehicle. Will be back again. Thanks!

Reasonable priceA/C installation & repairAir conditioning
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called and they were busy both days, explain I was leaving for an out of town wedding and they fit me in and finished right on time.

Reasonable priceAir conditioning
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Reasonable priceBrake service & repairTransmissionAir & cabin filter replacement
Rex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Replaced Evaporator Core in 2016 Audi TT. Received quote that was half the price of Audi Dealership. Workmanship was great and Service Advisor Mike did a great job keeping me in the loop as it was a big job requiring then entire dash to be removed. Will definitely use Beckleys in the future!

Great priceAir conditioning
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

1st time customer, basic tuneup on a 2012 Audi A6. Fair pricing, prompt service, comp. shuttle. When a small oil leak appeared post-service, Beckley took care of it @ n/c. Will definitely be back!

Reasonable priceAir conditioning
PhilLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job and always professional. Always bend over backwards to be helpful. Cost was below the estimate.

Auto side window replacementGeneral repairs & maintenanceA/C installation & repair+ Punctuality+ Quality+ Professionalism
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience

Air conditioningOil change
Jeremiah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.

Auto windshield repairTiresSteering & suspension repair+ Quality+ Professionalism+ Value
Chuck6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve driven half a million miles on half a dozen different German vehicles and we’ve always relied on Beckley’s to keep them well-maintained.

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine tuning
DavidLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese

A/C installation & repairAir conditioningAuto engine diagnostic
CraigLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast, great price, and easy to communicate with them. Fixed as promised faster than we planned. Will be back.

Air conditioningOil change
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great to do business with Beckley. 2020 Escape had been having issues with a/c. Check showed no problems! Minimal charge.

Air conditioning
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service every time I go here. Highly recommend

A/C installation & repairAuto A/C rechargeBattery
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Beckley has provided outstanding service. They work with my warranty company to ensure issues that arise are properly handled. I wouldn’t consider anyone else to work on my Range Rover.

BrakesAir conditioningOil change+ Value
RickLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very well run shop. I was very impressed with every step of the repair process of my BMW. Definitely will be bringing my car there in the future for repairs. Thanks again for your help.

Air conditioning
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a great experience with Beckley. They’ve kept our old Durango goin when it shouldn’t be. 😀

Brake service & repairBrakesAir conditioning
JamieNicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Beckley’s crew take the time to thoroughly explain the services needed (respectful and honest) and have always been able to help in a pinch with urgent repair/service— with an older BMW we are in there a lot! We really appreciate having a consistent place to take our vehicle to.

Brake service & repairAir conditioningGeneral repairs & maintenance
Joslyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My air was really low on coolant. They explained to me that the air conditioning system is a closed system so there probably is a leak in it but that they couldn’t find it. They put coolant and dye in it in case it leaked so they would be able to find the spot it was leaking from but said they hoped that wouldn’t be…

Air conditioning
RobLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Beckley for years starting from when I had my VW. Even though I no longer have it I still go to them with my Kia and wife's Jeep. In fact my Kia has never been to the dealer for service, I've only taken it to Beckley.

Air & cabin filter replacementBatteryBrake service & repair+ Quality+ Professionalism+ Value
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been using their services for around 10 years. They’ve work on multiple import cars I’ve owned. They always provide the best customer service. Their prices have always been comparable and usually better than any dealership or other major shop. The time it takes to get repairs done is always much quicker than…

A/C installation & repairAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Rating only, no written review.

Reasonable priceAir conditioning
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceA/C installation & repairAir conditioning
UriahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceAuto A/C recharge
samuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioning
NangEdited 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
gene4 years ago★★★★★

Rating only, no written review.

BrakesAir conditioningAuto engine diagnostic
Jenn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAir conditioningAuto engine diagnostic
Roland2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAir conditioning
MiraEdited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesAir conditioning
Lord1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Punctuality+ Quality+ Professionalism
Tave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairAir conditioningElectrical+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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