How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for auto engine diagnostic
Clear ✕All 137 Google reviews tagged “Auto engine diagnostic” · showing 120
I would highly recommend Beckley to everyone. Their service is simply the best! I’m a customer for life!
Great service!!
Had brakes done, oil change and tires rotated, along with full inspection. Did great job, done very quickly, and worked with me when I had to bring my car in later than originally scheduled - still got it same day. Excellent service.
Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣
Great service experience. I unintentionally arrived at the incorrect confirmed time and the Service Coordinator still found a way to fit me so that I could await completion on-site. Great atmosphere and customer service attitude by all the staff and techs. Highly recommend Beckley for your routine Porsche service needs.
I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
While not the least expensive. They are certainly the most ethical and knowledgeable. I always feel treated valued.
Excellent service!
Beckley is the place to for Euro repairs in the Des Moines.
I am a forty-five year customer of BECKLEY Automotive Services. I have been consistently well-served, educated, and overall well-treated for the service on my mostly German cars, but a Jeep Grand Cherokee and Jaguar CJ6 tossed in along the way. The Beckley team is constantly updating their technology, mechanics’…
Jon’s team successfully replaced the broken hood opening cable in my 2008 A8L. 195,000 miles and still my favorite car ever. Thanks Beckley’s
Good avice & knowledge, took the time they promised
Reset annual service reminder. Quick and professional. No charge.
This is my second review of Beckley. I had a weekend car emergency and the specialty mechanic had one week to address the multi-factor problem before he was to be out for a week. Mike and the mechanic were prompt and had multiple diagnostics run and repairs in place and completed so that I would not be out of my…
Always pleasant staff and honest work
Quick service at fair price
Outstanding expertise and customer service!
The whole crew at Beckley - Corey on the front counter, the service techs, the shuttle drivers are all excellent with customer service and repairs. Thanks Steve and the whole Beckley Automotive staff.
Very courteous & fully explained my options. Made everything very easy.
I’ve been coming here for several years. Always professional, let me know what work needs to be done and 99% of the time get it done in same day. Highly recommend.
Great customer service and amazing communication. They were clear with me and they not only gave me a clear diagnosis but also recommended what I should do. What I appreciated most was the fact they weren’t pushy about anything. Biggest green flag!
Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.
Very timely and done as promised. Seems like a very organized business!! Will use again!!
Worked on my Mercedes. Highly recommended. Same service as Mercedes dealer at an affordable cost.
The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!
This automotive service company is unique, from the staff, to the facility, and to the quality of services they provide. It is first class and even less expensive than dealer service. I recommend giving them a try.
Service and an oxygen sensor replacement after a check engine light diagnosis.
Excellent technicians. Will definitely use Beckley Auto Services again.
Excellent customer service. Staff is friendly, efficient, and knowledgeable.
I have been having trouble with my car when braking. Beckley's figure it out. A broken subframe. They contacted Mercedes to find out it is under an extended warranty and that it wasn't drivable. Their follow up with the Mercedes dealership was more than I expected. I've been using them since about 2010. The best!
Great team of guys! Extremely knowledgeable and even showed me the old worn out parts they replaced. All of our auto needs will be done at Beckley.
These guys did a great job on my 05’ LR3. I was having an issue with my fuel tank. I couldn’t put more than 1/2gal in at a time before the pump would shut off. They were able to figure out and fix the problem on a great timeframe. I will continue to use Beckley Automotive for all my River needs from here on out.
Scheduled Mercedes service done promptly. Found an issue and repaired it the next day.
Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.
I’ve used Beckley for roughly 15 years, first for my Saab and now a BMW. It's a great place for service!
Nobody better than Beckley. They always help me out when I need their expertise. Kindness and understanding.
Brought my car in after hours for an urgent problem and they squeezed me in the next day and fixed it the same day!
Great people and they are always willing to run a quick diagnostic if they can’t schedule you today. It’s fantastic that they’ll take away the worry if you need to keep driving your car after that check engine light comes on. Thank you Corey.
Trustworthy, knowledgeable and friendly. I’ve used Beckley’s for years and wouldn’t go anywhere else for my vehicles. Highly recommend.
Easy to schedule. You can trust their evaluations and they stand behind their work.
Had to take car in three times and still struggles starting
Thank you for taking care of my maintenance issues . Qualified and curteous and we’re able to get my issues resolved in a timely manner .
Phenomenal customer service, repair, was done in a quick fashion. And they did a very good job cleaning around where the oil had been leaking.
Once again, I returned to Beckley Automotive to have my 2007 BMW 525 xi get not only some routine fluid services done (coolant flush, oil, and brake fluid) but to have them check my battery. I had attempted to repair it via a Noco Genus G15000 battery charger and, while that did repair it enough to get the sedan…
I had a rear break light out.
Beckley's save me a lot of money on an exhaust system repair. Highly recommend!
The Beckley folks worked hard to find a solution to my engine problem. They did several diagnostic tests and changed parts around and tried many things (including draining the fuel). I was very impressed with their diligence in working toward a solution. I know they do good work, and are excellent to work with.…
They do excellent work. Professional from top to bottom. I would recommend them.
Great!!!
Very professional service, quick turn around and extra thank you for cleaning my car :-)
I love my BMWs and Beckley’s is the only team I trust to keep them in top condition.
I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese
Great customer service and top notch mechanics. Corey and the guys are the best Never an issue and no pressure sales.
I appreciate that Cory explains the issues and possible solutions to me. I was very pleased that they delivered my car back to me.
I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of…
The best place you can take you car all people work there very nice if u need help you try fix anything u needed I love this place
The service at Beckley's is simply outstanding throughout the entire process. They are great in assessing problems and they return your call promptly and the price for various services I have used have been very fair. Glad there is Beckley Automotive Services in Des Moines and we use them for all three of our European cars.
The service associates were AWESOME. They explained the invoice and even took money off before I paid. Great customer service and care.
Excellent service! Recommended by a friend. First time customer, will be using them to service my vehicle again.
Excellent service every time I go here. Highly recommend
I thought the staff were very understanding that I wanted to only fix what was necessary to keep my 15 y/o car on the road. Much more trustworthy than the dealership IMO.
They fixed an oil leak at the timing chain covers at one repair and at the next repair replaced two engine sensors and the water pump. Since the car is an Audi the repairs weren't cheap but it seems to be working well. Hopefully we don't have to visit them again until our next oil change.
These guys are awesome, my son was traveling through on way to Colorado when his Audi A6 developed a stuttering issue. Even though he limped it in at closing time they took the time to get it figured out and fixed so he wouldn't be stranded as a winter storm moved in. I would recommend Beckley to anyone, they will treat you fairly and with competence.
I was pleased with their service. It was a challenging project, but through persistent efforts, it was accomplished at the estimated costs.
I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.
Professional service and a very knowledgeable staff.
Always have detailed information and great communication. Excellent service as always. I continually recommend Beckley!
Buckley's are true professionals when it comes to automotive repair. Their customer service is impeccable! They warranty their work and are quick to make things right. All of their staff are friendly, knowledgeable and are willing to go the extra mile.
They diagnosed the problem with our daughter’s Subaru and fixed the problem. They always do a good job for us.
Excellent service
They got to the root of my engine issue and the cost was very reasonable! Thanks again for getting Me back on the road!
The folks here were extremely knowledgeable and informative. Throughout each step of the process they kept me well-informed and were very kind to me the whole way through.
Excellent and honest service, no overcharging
Very professional and easy to work with. I will use them again & trust them with my car.
Jon, Chad and the team had replaced the 4 ignition coils on our '07 Mini, along with the routine oil/filter change, etc. Engine began to run rough with check engine light (yellow). After some in-depth detective work (5 test drives to ascertain), they found that one (1) of the coils had failed (under warranty).…
Always a great experience with Beckley. They’ve kept our old Durango goin when it shouldn’t be. 😀
These guys know what they are doing and know the best possible way to help you at an affordable price.
Efficient.fast. Great communication. I'll definitely recommend this place to my friends/other people.
Fantastic Service! Display A superior understanding of the vehicle
Beckley's continues to strive to keep my classic Saab 93 Convertible in great condition.
OMG people!!! For all foreign automobile owners, especially (MINI Cooper owners!) Because I know there's a lot of you! MINI of DSM is "NOT" the only gig in town! Corey & Jon and others up front, have an incredible crew of highly talented mechanics that know the ins & outs of "all" foreign automobiles! AND A LOT LESS…
Had a overheating issue out of nowhere with my BMW, didn't know where to take it and don't really trust places being they tend to over charge etc. But was referred to Beckley by a buddy of mine and they made accommodations for me even tho they were busy and short on storage space. Gave me good insight on what was…
Beckley was transparent and fast. While I hate when things go wrong with my car, I enjoy working with Beckley.
Honest. Timely. Great communication via text messaging as well as telephone. Was not SOLD on services that didn't need to occur like the local dealer Service Department does. Highly recommend.
Beckley automotive really helped me out with the dealership being so busy they couldn't get me in for another 3 weeks... But Beckley was here and ready to help out the same day I called and felt just as professional as the dealership with lower prices!
Great service, feel well treated, fair prices, honest .
They are the best! They provide the best consulting. My BMW X3 had the engine check light on and was on the limp mode. Jon and Chad figured out that the problem is with the timing chain and it needed replacement. It would cost me an arm and a leg. They searched online and found out that there is a recall from the…
This is the only place I took my bmw to. Great service at a lower price than the dealers.
Chose this business since they have good reviews online, but from my experience I completely disagree. Was told I needed new brakes and new vacuum hose for brake booster, quoted 800 for the brakes and hose repair. Got second opinion from Volkswagen dealer who quoted 300 dollars less for same repair. Once the…
I’ve been using their services for around 10 years. They’ve work on multiple import cars I’ve owned. They always provide the best customer service. Their prices have always been comparable and usually better than any dealership or other major shop. The time it takes to get repairs done is always much quicker than…
They were great did the work faster than I would have thought and at a reasonable price.
We were very pleased with the professionalism they displayed as well as the friendly atmosphere. Will definitively be going there again!
They were very helpful. Corey was great to work with!
I was traveling across the country and I had my check engine light come on and my car had some clear problems accelerating.i was very concerned continuing my drive home for the last 300 miles so I wanted to get it checked out. I called 7 places and everyone said they wouldn't be able to even look at it for at least…
Corey was exceptional at explaining the issues with my car and my options for fixing it, along with what should be done now and what could wait, while also explaining the issues waiting might lead to. I never felt like I was being pressured into work just so that they could make money off of me. More that they…
They do great work! I had a water pump go out on my Z4 BMW. They said it would be a week to get to it but they got it done in 4 days..Thanks for the great service..
I have taken my BMW 325CI for the last 18 years they have always done a great job and they keep me informed on what needs done now and what it will need done I would recommend them to anyone
I have taken my BMW to Beckley’s for nearly 20 years. Service is always great and they always work to only perform service that is needed. With a 20 year old car, we are looking to keep it running well but not do unnecessary service. We’ve been really pleased!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |